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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 38,673 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Read for Super Bowl-24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional subject matter experts. Your team paid attention to detail with ensuring it was the proper setup for my home. Thank you isn’t enough. So happy I invested in having professionals complete the installation. It was not an easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Polite and very knowledgeable. Showed me how to work the remotes. Quickly installed and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wall mounted my TV. Awesome Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trusted the Geek Squad to mount my mom new tv on the wall. i wasn't present at the time of installation but the job was perfect. My mom who was present at the my of installation described the technicians as "angels" she was left very satisfy which is a very hard thing to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came when they said they would, opened the box and set up the tv and made sure it coordinated with my surround system and dvd player and Apple TV and set up my connection with Netflix - all within about twenty minutes. Then they took away the parts of the packing material I had asked them to. Very smooth, efficient and done with smiles. Terrific

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and did the job with precision. Would recommend this to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin & Omari, Geek Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Justin and Omari did a outstanding installation. They were professional and comcompleted the job on time. Hopefully in the future they'll be assign to do another install here .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service Time After Time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always consistently great. This is the 4th TV we have had mounted by the Geek Squad. It is a hassle-free experience every time. They arrived within the scheduled timeframe, did a fast & professional job, & cleaned up by taking the box/packaging with them. They even went the extra mile by taking our old TV down to the garage for us. We had the same technician as the last TV we had mounted 2 years ago which is still solidly anchored to the wall. He is super friendly & patient when giving you a tutorial on your new TV. This service is the best way to get a worry-free clean look for the room your TV is in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed easily and Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that mounted my TV's were timely, communicative and efficient. I am very pleased with their work, and for two tv's they were done in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were very helpful. They explained everything in detail. The did a great job installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Roger is Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger does a great job and I would recommend him anytime , he has done multiple installs in my home and is always professional and does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Save yourself the hassle.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use my existing mount with minor adjustments. The were quick and professional. It looks great and I didn't have to lift a finger.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr. Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Tidy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Once installed, set up was easy and they demonstrated the top features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad that mounted our TV did an excellent j

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The queek squad really does a great job We have had them do several jobs for us and always have been very satisfied. Friendly and efficient and usually on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were outstanding! Friendly and also highly competent. In and out quickly and also walked me through the whole setup.

    I would recommend this to a friend