Customer Ratings & Reviews

Best Buy did a fabulous job of setting up our new 65” Sony Bravia. We could not be happier with the friendly professional service provided by the installers.

The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

this installation was not like the previous install we had at our old place. SO much run around that we were hesitant to have Best buy install again. One guy... ONE. He handled our 70" samsung like it was an apple. Quick and easy. This guy needs to open his own business.

This TV mount works very well. This is the first time I have used a mount for my TV. I decided to go with one due to the size. I had Best Buy install the mount for me. The installation team did a great job. They arrived on time and had the TV mounted without any problems.

Alex & the other geek squad was awesome! I’ve had two different tvs mounted from Best Buy and this pair was amazing. They showed up on time! They communicated with updates on arrival time. They explained everything really well and I couldn’t be happier.

GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

Nice to have them come in and mount and set up everything. Very professional.

The 2 Geek Squad gentlemen were fantastic! Very neat, courteous and efficient! I do need them to come back out to hook up my Bose Base Booster box, as it is not working. Thank you.

The team did a wonderful job. Excellent and knowledgeable Neat, fast service

Installers were courteous and installed the TV in a nice. professional manner. They did describe some of the process as it was happening (like the standard was to leave 6 inches between the TV stand and the soundbar. However, this 6 inch gap really does make the TV a little high in the room. I wish we had lowered the TV by 2 or 3 inches or at least discussed this a little more.

The agents did an excellent job on mounting my TV & gave me instruction on operating the new remote control.

The guy was knowledgeable about mounting the tv, did what I asked, cleaned up after himself, and was kind

The Geek Squad mounted my 65" TV. They were able to come out early (whited helped me out) and did an outstanding job. Installation and set up went smooth. They also ensured the mess cleaned up and hauled all the trash/boxes away.

Did a great job. Robert was timely with delivery and showed the experience in mounting and setup necessary for an enjoyable TV and soundbar experience.

Ordering my service online was easy and the tech was very professional and courteous. Because of COVID-19, the tech arrived with a mask and covering over his clothes. He also had cones to mark off 6 feet of work space. The job was completed quickly and professionally. This is my 3rd time using Best Buy to come to my home and I will only use them.

Your agents were very professional,and respectful. My picture is very brilliant. Thank you Geek Squad.

The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!

The install team courteously asked if the tv was mounted at the right height for the larger size, saved me money by re-using my current wall mount, worked quickly to set-up and connect the tv properly, and allowed me to use the new remote as I knew how-they kindly took my dead tv to the loading dock for me as they leftA!