Customer Ratings & Reviews

The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

The Squad took down the old TV and mounted the new one, making all the connections and testing the setup before they left. They answered all my questions and assured me that they were available for future questions and in-home visits if needed. They were efficient, courteous and thorough, removing all of the packaging (there was a bunch!) and left the area clean before they left.

The installer did a great job of hanging our bracket for the TV and also installing to the Wi-Fi. He arrived on time was very professional. He answered our questions and was truly interested in getting a job done right. Congratulations to him and he made us very happy with our new TV on the wall.

The installers were very courteous, helpful, clean and funny. They did an amazing job! Thank you!

The geek squad agents that came to our house did a very good job mounting or remounting three TVs. They were efficient, polite, and very knowledgeable. We actually thought they were amazing!

Awesome picture and sound. So easy to set up and use. Very happy we bought it.

Excellent, professional service. Everything was perfect. Installers took all the time necessary to explain the features.

They had to move an older mount UP higher for the new, larger TV. Because it was over a fireplace, studs ran every which way, which is why I decided to hire the Geek Squad to do the installation. I'm HAPPY I did, as the two installers were in and out (and properly masked up) in under an hour, including making sure the TV once installed on the mount worked properly. Great service all around and they even made sure to sanitize every surface they touched and took all the packing materials. Would definitely hire again for any job.

Geek Squad technicians came over, mounted TV stand and connected my DVD, speakers etc. Very neat installation and very courteous professionals.

The installation of my tv and it's hookup to DVD players and TiVo was done quickly and well. The technicians from Geek Squad was polite and professional.

Agents mounted my new tv without incident. Install went very well! Then came time to address existing 4k hdmi cable between my 4k amplifier and tv. Agent said my 50 foot cable would not deliver an adequate signal. Then he recommended a fiber optic 8k cable at 41 feet that was on the truck for $500 + tax. Now I’m in the moment to decide to add $500 to this install before testing my new tv or wait to get a new 8k hdmi cable. After questioning agent and my sanity, I agreed to purchase the new fiber optic cable. After agent departed, I was happy with the install and tv but became disappointed after online research of the 8k fiber optic cable. Bottom line, there was a $200 surcharge added to the fiber optic cable because it was on the truck. Also I had to run the new shorter cable under the carpet instead of 50 foot cable path.

TV was installed by Best Buy. The installers were very professional. TV has a great picture and the features of TV are easy to access.

The agents did an outstanding job with the installation. Two of them mounted the TV very carefully and were exceptionally clean and professional. Then one agent left and another stayed behind to show me how to program my TV and to be sure that I was comfortable with the navigation. He truly went above and beyond, IMHO. I could not be happier with this installation! Kudos to these Geek Squad members.

Outstanding service great tech very professional Worth the service fee

The two installers were knowledgeable, thorough and quick. I would recommend this service. What a breeze!

Installers did a great job. They were punctual, courteous, and thorough.

Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

The Geek Squad Agents were very professional and knowledgeable. They came in time scheduled and helped set up the TV. Very courteous and worth the extra payment for the package.

I bought a very large tv that I wanted to get mounted on my wall. I thought I would have 2 technicians to handle the bulky size of the tv- but they only sent out 1 guy. I had my doubts, but he did a great job! He even spaced the wires from my tv to the soundbar evenly- (even though there is only a 1”gap between them)- very efficient and nice guy!

These guys were great. They were incredibly friendly and they answered all my incessant questions. I had a lot of questions about what they were doing and they happily answered everything for me, even all the questions I had for potential future troubleshooting and how to do my own adjustments on the TV mount. I will definitely use them again in the future. They knew what they were doing and they did a fantastic job.