Customer Ratings & Reviews

The Geek Squad personnel who came home to fix the TV and the Sound System were the best. They were so friendly, patient, and even provided suggestions/recommendations on TV positioning, sound system location, etc. The work they did was perfect.

The agent delivered and mounted my TV very efficiently and and he was ver professional

Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

Service was excellent, they were very courteous and knowledgeable. They made sure I was satisfied with the placement of the tv and also made sure the wires were hidden as I wanted. They cleaned everything up and even dusted the shelves on my wall by the TV.

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

We purchased a 32 inch TCL TV and it had to be mounted on an existing mount. The Geeks came in and went to work revising the mount to accommodate the new TV. They tested all connections and made sure it worked and that we were properly informed how best to use the included remote and how to use the various TV functions. They were great!!

Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

The two agents that mounted my TV's were timely, communicative and efficient. I am very pleased with their work, and for two tv's they were done in under an hour.

Agents mounted tv, set up sound bar and speakers. They made sure I liked placement of tv, as well as everything was functioning correctly. Very pleased with the service.

The mounting was great! They know what they are doing. However, I have a serious issue with my credit card statement. I visited the store twice with this issue and each time I was told that the issue was resolved, but the issue is still unresolved. The statement shows the purchase of a TV that I did not purchase, but I purchased a lower-priced TV. The statement also does not display the name of the item that I purchased. This created a complex issue. The statement should be straight forward. I was planning to buy a new washer and dryer, but because of these issues, I have decided to go to R. C Willis to make that purchase rather than Best Buy.

They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

The GS person was very professional, on-time and had a very good knowledge of the product!

Great Job, very quick and efficient and removed all the packaging

The guys were super professional and really took the time. The took the TV off the wall three times, until we were completely satisfied with the placement. Absolute no-brainer to us as the mounting gives ultimate peace of mind!

The agents that mounted my TV and connected it to my device was very professional and friendly. They answered all of our questions. The job was done in a timely fashion. Again, very professional, knowledgeable and great service overall. I would recommend them to anyone and would use them for future projects.

Zack and his associate did an outstanding job of installing my new Sony X90K and mounting my Sony 900E. I wasn't sure if the mount I already had would work with the 900E but they made it work and it looks great. I buy a lot of TV's from Best Buy and will request Zack the next time I need installation. One of the best experiences I have had.

this installation was not like the previous install we had at our old place. SO much run around that we were hesitant to have Best buy install again. One guy... ONE. He handled our 70" samsung like it was an apple. Quick and easy. This guy needs to open his own business.

The Geek Squad was so amazing and helpful! Our new TV and mount were installed perfectly and we truly are enjoying it.

This TV mount works very well. This is the first time I have used a mount for my TV. I decided to go with one due to the size. I had Best Buy install the mount for me. The installation team did a great job. They arrived on time and had the TV mounted without any problems.

We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.