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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 38,688 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Super knowledgeable, super courteous and really respected COVID protocol.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV to the mount we had and attached the sound bar we had to the new TV. They arrived on time, they were efficient and they stayed until they were sure all the components worked together. They stayed until we were able to use all the remotes with all the parts of the system. Spectrum cable, Apple TV box, Samsung TV and Vizio sound bar. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional quality service with a great attitude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billie Phillips, the agent who mounted my TV and coordinated it with my sound system, was exceptional! He went above and beyond to make my systems work well together and explained everything thoroughly. He lowered the TV wall mount to the right position for my viewing and corrected issues created by the previous agent. He also advised me on what equipment I needed and did not need. I am very thankful Billie was my agent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount and Install Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GreatExperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, Listened to my needs, were fast and cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did the install very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality of the product very solid and good finish

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent installing my tv Did a great job Was friendly and knew exactly what they were doing. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!! Well Done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about the geek squad team that came to my house. They are efficient friendly no their stuff completely. My television looks great. They did an amazing job. You can’t go wrong having the geek squad come and take care of your electronics for you they are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gold star for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed/mounted my TV and soundbar did such a great job! They were incredibly through and made sure everything was done correctly. Next time I buy a TV and need it mounted, I will definitely use the Geek Squad again! Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad menders did a great job. Call first to let me know they were on their way. Arrived on time. Instillation went smoothly. Connect the TV to my sound system. Set up the cable box remote and firestick remote. Gave very helpful advice. I highly recommend having the Geek Squad do the instillation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and cleaned up a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Install and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and connected tv and DVD player. Very knowledgeable and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Fast and Professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, we had some trouble as one of the guys had a medical emergency. However, Best Buy was able to get someone to a home eventually and the guys did great job. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge TV used as huge wall-mounted monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a desktop for a long time but the monitor takes up a lot of space on my desk so I bought this huge tv to use as a monitor and had it fixed to the wall in front of my desk. I'm getting older and my vision is not the best. Now everything is so clear, I can have a lot of pages open at once and see everything on every page. Youtube videos are so big it feels like they are right here with me. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product so far. nice picture and easy to operate

    I would recommend this to a friend