Customer Ratings & Reviews

Very professional and quality service. They were very knowledgeable and did a great job!

I was very pleased with the mounting. They did a perfect job and were very professional. They were very neat and friendly.

The agents that installed my Pioneer 65 inch TV using my existing mount, since my previous TV was smaller, it was a bit trickier, but they made it work. They then proceeded to make suggestions of other helpful products to make my life easier and safer.

Love geek squad they are always professional and so knowledgeable

Grant was on time, polite, informative, and very careful around all my things in the tight space the TV needed to be mounted on the wall. He was efficient and answered all my questions. When he was done he ran through the settings with me. He cleaned up all the cardboard. The only way anyone would know he had been here was the old TV was replaced with a new TV.

Both were very efficient and the install worked well. Only complaint, is a minor one. They did not get the manual out of the box to give to me. I assumed that there was no manual included, even though it was mentioned in the item description online. I did locate a digital copy and downloaded it. When we broke down the box for recycle we found it plus some items that would have enhanced the installation by lifting the tv up so it would not be partially blocked by the sound bar. Like I said not major issues, but one of those little details. Overall very pleased with the team.

Great job in installation. Clean and professional.

Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

I could have hung the tv myself, but it was free with the service plan I have so I had it done, and dude did a much better job than I would have in half the time, if I had to pay the full price, I probably would have done it myself, but definitely worth it

very professional, knowledgeable, courteous, detail oriented loved the pride they took in their jobs

The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

Can't say enough good about Best Buy's In-home consulting and installation service. Christian came to our house, measured the space and assessed what would work best for picture and sound. Then he met us at the store and helped us select the best value, with no pressure. After trying out a 55" TV for a week or so, we asked to trade up to a 65". Both the initial and second installations went very well without any problems. We highly recommend Best Buy for this service.

The agent installed the TV extremely fast and was very knowledgible on what he was doing

On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

The husband and wife team came out on time, and installed the new TV and mounted it on the wall. They were a heck of a team, and were a pleasure to see a couple working together. So nice and friendly, and they were efficient and quick, cleaned up the area when they left. A real pleasure to have them.

Lisa and Dylan (I think that was his name and so sorry if I’m getting it wrong) we’re fantastic! They were professional, courteous, very knowledgeable, efficient, and spent the time to ensure that we were satisfied with the install. And we are! They did a perfect job. Huge thanks!

Frank and Barney did a great job installing my mount and hanging the 75 inch LG. They were quick; knowledgeable, personable, and considerate. They made sure I was satisfied with the work they performed and cleaned up everything afterwards. They make a great team snd they probably receive a lot of accolades. Grest job.

The professional,knowledgeable and friendly service is well worth the cost of Geek Squad. I have a difficult time with new technology and the helpfulness and patience of the installers was SO HELPFUL to understanding how to use my new purchase. I highly recommend Geek Squad to anyone planning in home set up.

Helpful, knowledgeable, friendly, efficient; a credit to Geek Squad.