Customer Ratings & Reviews

Great job, highly recommend!!! The guys were very professional and courteous, knew all about the ins and outs of what they were doing.

The install did a great job. They had to troubleshoot a wall access issue (there was blocking in the wall where a medicine cabinet was installed on other side of wall). They worked through a few options and gave me updates along the way. TV looks great, they everything up and were very professional.

Geek squad was awesome at setting up and mounting. They were very professional and thorough with the set up process. Would recommend anyone to use geek squad

They mounted the tv and connected it to every other device very quickly and efficiently.

A day before the installation I received a call from Geek squad confirming my appointment, JD and Gavin came in on time and installed everything professionally, they followed the CDC rules when they entered my house, set up my system the way I wanted, explained everything to me properly and clean all the area that they worked on. I will always call my Geek squad family whenever I need help and they're just there anytime helping me resolving the issue.

Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

They did an amazing job. The only issue I have is that I spent a lot of money and joined their total tech program. I thought that this would cover everything. Sadly it only covers items that you purchase. I have a TV that I wanted to be mounted. Since I didn't purchase it from Best Buy, they wanted to chage me $200.00. This saddened me.

Rob was so nice and personal and did a great job of getting our tv in and getting it hung on the wall. He was very conscious of meeting our needs and wanted to make sure we were happy. Great personality. Highly recommend.

The technician was professional and friendly and answered all of my questions. He was careful during the installation and cleaned up when he was finished.

Highly professional installers AND they were not in a rush. I felt like the men who installed my T.V & Sound bar purchase were genuinely interested in making me understand how to initially operate my new system, and cared about installing with precision. Thanks Geek Squad!

Excellent quality. Sensational picture. Very effective installation.

Excellent tv, amazing picture quality, and easy set and use

The installer was ver professional and knowledgeable. He connected to all my my devices and showed me how to use

Agent was courteous, professional, and on time. He explained what he was doing and setup my tv the way it would work for my family.

The installers were very professional and installed my wall mounted TV in a short time.

We had a very good experience with men that came to install the wall mount for our new smart tv. They were very courteous to us and conscious of keeping our home clean and tidy as they worked. They worked quickly and efficiently but also took the time to go over the things we needed to know and answered all of the questions we had.

The team mounted our TV and set everything up. It was a bit of a challenge but they were terrific. Very professional and knowlegeable.

We have a remote A/V closet, with A/V equipment connected to the TV with HDMI extenders and CAT 6 cable. Our old TV lost the picture, or so we thought. We bought a new TV and Geek Squad installation but experienced the same issue. The Geek Squad rescheduled another installation visit with Michael, the "Double Agent" home theatre specialist. Meanwhile, I purchased new equipment, upgrading the extenders to 4k, ARC capable, and a new receiver, to try and cover all of the bases. It was determined that the A/V receiver video processor was the culprit. The local BB store, the local Geek Squad, and national Geek Squad help line team were professional and diligent to help me solve the problems with my system. So much so that I was worried that they might add additional charges to my install. They did not. They turned what could have been a very frustrating experience into a good one.

The crew showed up on time and communicated their schedule before arriving. They sized up the existing setup and decided to make some slight adjustments with the mounting kit. Measured 3 times and moved it once to exactly where it needed to be centered above our fireplace. Awesome, job, clean, all adjustments made, reviewed features and even helped me move our old TV out of the way. Very pleased with the service. Thank you!