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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs Al and James delivered and set up my lg tv. They couldnt have been more professional while at the same time very friendly and informative. Although my purchase is a teriffic addition to our home, meeting and dealing with Al & James was actually the high point. Way to go Best Buy, great guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10000% worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great , set was perfect. They guys are very smart, take their time and answered any questions. The listen to what you need, they dont just do what the think is easy for the.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job they make sure everything was working They were very nice and polite they made sure everything was working they answer all my questions that I needed to know and they picked up after themselves nice and clean I recommend them they’re good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation and mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and setting up the TV. Provided some helpful information regarding the device. Definitely would use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install our new tv were so friendly and professional. They set it up exactly how I wanted, and showed me how to turn on and off our new tv. I Would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Never Disappoints Us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV install was done exactly as we wanted and was very professionally finished. The agents answered all questions and addressed all concerns and then some! TV functions with programs and channels as desired. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and installed quickly. Looks great over my fire place. No issues at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad yet again when we relocated to Texas from Nevada. The guys were on time, professional and consulted with us down to the height of mounting our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV and connected it all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service they took about 20 mins to set up everything . Mr. Jason and the partner who came along with him were very great people at explaining everything and give recommendations they also did a great job at putting my TV up. Totally price reasonable and recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went well and everything is fantastic! The guys were in and out quick and efficient. The TV angles perfectly to all three playing positions for my bandmates needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big screen TV for the Board Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our office and hung an LG - 86” Class UP8770 Series LED 4K UHD Smart webOS TV in our Board Room. They were courteous, professional, and knowledgeable. They had the TV on the wall in a very short period of time. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly and came in a timely manner. Was able to wire my accessories correctly and hide it behind the tv. Very satisfied and will be using them again. Price has gone up a bit on mounting, but they are insured for a business compared to your one friend down the block that can “do it”.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionally mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and professionally mounted 2 televisions with accuracy. Professionally made sure televisions cable program and apps worked correctly. Did it all under 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really took the time to make sure it was in the perfect location and treated my home with respect. They made sure to keep it clean and cleaned up everything after. They also took the time to make sure I understood the TV options and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were AWESOME. They were very professional and were able to answer any questions I had. Can't say anything bad about both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting it up. They also cleaned up after them selves.They were very nice and knew what they were doing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy when an expert makes the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to install my 86 inch TV with a friend, did not turn out too well. With the Best Buy Protection I was able to replace the new tv and have BB install. Looks great and I have the piece of mind knowing it was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast install and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv super fast and were extremely patient with my 5 year old who had endless questions. They even made sure to vacuum behind themselves to avoid my kids stepping on anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Arrived on day promised and on time. Hung 85 inch tv above fire place.Did a great job centering tv and leaving enough room for sound bar. Wanted someone that knew what they were doing and that’s what I go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up the tv installation and mount on my wall was absolutely wonderful! The TV is so great for my room. It’s the right size. I didn’t want an overbearing tv while I laid in bed. It’s great quality tv with fire stick installed. It’s so very easy to use with amazon account. The price was great .. can’t beat it.

    I would recommend this to a friend