Customer Ratings & Reviews

Justin and Justin did a phenomenal job of not only informing us of our best options of mounting the TV, they took their time to make sure it looked great and that we were 100% satisfied. It took only about an hour and it looks great. Will definitely use this service again. Had already used Geek Squad to mount a different TV. They have yet to disappoint.

Everything was set up carefully and they made sure it all worked before they left.

The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

The crew that came to my house were very professional and communicative in terms of the arrival and installation process. As they installed the TV, they communicated the placement and process of the installation. At the end, they walked me through how to use my new SMART TV. I was very pleased with the work and service they provided.

Geek Squad agents were prompt, courteous, competent, efficient, and friendly. Mounted 65 inch TV and sound bar look great and are placed exactly as I wanted. Only reason for a “4” instead of a “5” is that I cannot get my DVD player to work no matter what I try. They may have told me something about that that isn’t obvious, but wish they had written out instructions for me to follow.

The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

We originally thought we could buy a tv, take it home and set it up ourselves; how hard could it be? I am so happy we did not do that and had a wonderful Geek Squad agent like Dakota take care of everything for us! I cannot say enough nice things about him. He was patient with our slow learning curve and made sure we knew what we were doing before he left. And he was so very courteous and tactful as well as so knowledgeable about the technology! Well worth the expense!

The agent who installed my Insignia also set it up so that I could easily turn on and off my TV. He was so very wonderful and even helped put back my TV console which is very very heavy. I am a senior citizen and his thoughtfulness meant a great deal to me. I recommend this service.

The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

Due to an arm injury I am unable to hang the tv myself. So I hired Geek Squad to install it for me. They did a fantastic job. They placed it right where I wanted it, made sure it was level and hooked up my cable box. Highly recommend their services

The Geek Squad was FANTASTIC! They arrived early! (that rarely happens anywhere else!) They were very professional, courteous and knowledgeable! They were fast. The installation was done in about 20 minutes! and they cleaned up before they left! We are glad we chose the Geek Squad!

We can not say enough about our experience with Michaeljuan -- he and his colleague were kind, professional and very patient. They installed two televisions for us and did an excellent job!

GREAT experience with two guys who set up TV on wall. They communicated prior to appointment and on the scheduled date. On time, very polite, knowledgeable, and all my concerns and questions answered. Cleaned up all packaging material and stated if any questions pop up in future call Geek Squad any time. 5 stars!

The crew waa fast and professional. I no visible cords and my TV is mounted beautifully

Don't risk your new equipment. The Geek Squad did a fantastic job mounting and connecting our new 85 inch QLED. It was a job for the pro's and the Squad did a superlative job. We're convinced that it's part of the reason we buy from Best Buy.

The Geek squad sent to our door gave great service. Personable and knowledgeable people!

They were speedy, professional, and knew what they were doing to make the job look great

Rob was so nice and personal and did a great job of getting our tv in and getting it hung on the wall. He was very conscious of meeting our needs and wanted to make sure we were happy. Great personality. Highly recommend.

The setup team came early in the schedule, which was a plus. They expertly mounted the new TV. Then they connected the many cables to all associated devices with no problem. Since we have a new Harmony, we needed to buy the "Harmony Remote Programming" job in order to have it programmed. The team was vey courteous and patient with us as we needed to learn some new things about the new TV. Lastly, they cleaned up the packaging, etc. so it looked like they were never there.

We wanted to ge a wall mounted for our bedroom. Found this to be a perfect fit. We had a very old big box tv sitting on a stand. Getting a wall mounted TV cleared the space and it looks great on the wall. Being a total tech member, installation and haul away was included. Best Buy tech did an excellent job and made us happy.