Customer Ratings & Reviews

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

Geek squad was very professional. Did a very good job mounting my tv. Everything was to my expectations

Technicians quickly mounted my TV in no time. very professional.

Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

The guys were very professional And they did a great job

The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

The Geek Squad agents did a great job installing the TV. First, they communicated well regarding the time of their arrival. And, they arrived on time! They set up the TV exactly as I wanted. They also pointed out a number of factors that I hadn't considered, but which were important and helpful. They also explained the use of the TV after they set it up. And they were great conversationalists!

Technicians were very professional, knowledgeable and friendly.

I am so happy with the service and professional treatment I received. They mounted my TV, Dish, Apple TV, and sound bar, above my fireplace. No wires were showing! They made sure everything was up and running and asked me if I had any questions! Great job!

Agents mounted my TV - very organized, professional and courteous. They were great.

Our two agents, Justin and Matt, were fantastic!! Communication was great, they were knowledgeable and efficient. We also had them install a soundbar and run the wires behind the wall. It just all looks really nice. Very pleased and would purchase again. Yes you can probably do it by yourself or with some help but I highly recommend using Geek Squad to save yourself any trouble.

The team did a fabulous job of mounting the tv on the wall and setting it up. We are not very tech savvy and we truly appreciated their expertise. Also, they let us know when they were on the way and arrived right on time. Very professional

They did a wonderful job mounting our TV and sound bar! So friendly and very professional!! They took their time explaining everything and making sure it was just right! They also took the time to go through the TV settings and get us up and running without having to figure it out on our own! My husband and I were so happy with the geek squad service!

If I needed a side gig. It would be mounting televisions. After doing some redecorating this past spring I needed a tv mounted in my bedroom. Lots of hours of research and calls, o was given price estimates STARTING at $250 for this service. I had purchased the tv at Best Buy so I figured let me look into what the cost would be from their geek squad. I was pleasantly surprised it was significantly less, and I could use my points towards the cost. It was simple and easy to set up an appointment, On the day of my appointment the young man arrived on time, fully masked and respectful of my request to please remove shoes upon entry of my apartment. It took him less than 5 minutes to determine I had purchased the wrong wall mount and told me exactly which one I should purchase. He rescheduled my appointment right there in the spot so I wouldn’t have to wait about week or so. Again, he arrived promptly. It took him about 20 minutes to install the tv mount and to hang my TV. He was very neat, polite and kind, taking time to show me how I can adjust the position of the newly mounted TV! I would give him 10 stars if I could! I would 100 percent recommend the geek squad if you need a tv mounted at a reasonable cost and I will definitely consider using them again for any of my TV or tech needs!!

The agents did a great job. The tv was fitted directly in the spot needed. It could have been challenging but they knew what they were doing and did it exactly as it should have been done. Outstanding all the way around.

I normally do all my installation of gadgets myself, but I recently had surgery and just wasn't up for it. I wasn't expecting much from the install guy, but wow, he was awesome! Not only did he make the mount strong enough that someone could hang off of it, but he also knew his way around the menus of the TV and soundbar so well that it was like lightning. He explained everything in detail and was just fantastic. He knew his stuff and was pleasant to work with. I could not be happier with the installation. The TV looks great, and the service was the best I have ever received from ANY Best Buy employee, period.

Geek Squad was fantastic! They connected it to the stand and got everything working on it and did it very quickly! The two that installed it were courteous and friendly. They took their time to answer our questions. Also told me to call back if I had any problems. I couldn't ask for better service! Best Buy is one of my favorite stores!

The install went perfectly, and the installer was very professional and friendly.

Best install guidance customer friendly and clean. I have highly recommended geek squad to family and friends Very impressed