Customer Ratings & Reviews

Love my frame,TV. I have a lot of wall art. It just fits right in! Geek squad guy was great. Answered my many questions, didn’t rush, and seemed to really care that I was able to understand how to use my new tv.

The Gerk Squad service was great, they come to my place the two of them and they install my tv Sony of 75” and looks great in my bedroom, they teach all the way to used my new tv and when they left I was very happy with this gentleman workers, I really recommend this service.

Can't say enough good about Best Buy's In-home consulting and installation service. Christian came to our house, measured the space and assessed what would work best for picture and sound. Then he met us at the store and helped us select the best value, with no pressure. After trying out a 55" TV for a week or so, we asked to trade up to a 65". Both the initial and second installations went very well without any problems. We highly recommend Best Buy for this service.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

Excellent job. Both installers were professional, courteous, and knowledgeable. They explained the process and suggested alternative installation methods. Both individuals are excellent representatives of your organization.

The team did a fabulous job of mounting the tv on the wall and setting it up. We are not very tech savvy and we truly appreciated their expertise. Also, they let us know when they were on the way and arrived right on time. Very professional

The agents were quick, efficient and easy to get along with. They did a great job installing the full motion TV apparatus. Polite and quick with the installation.

Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

The technicians were great! The system of setting up appointments is lousy. Did Best Buy intend to have no human available for customer service? The request was to have the appointment after 10:30 a.m. My husband is bedridden and the nurse was due at 9:30 a.m. The cost of delivery and installation was more than the cost of the TV itself! What a rip-off for the elderly!

The Geek squad sent to our door gave great service. Personable and knowledgeable people!

The agents moved a tv from my living room to bedroom and mounted on the wall. Installed a new larger tv in my living room, connected dvd player, soundbar and fios. They were very professional, respectful of my property, extremely knowledgeable and quick. They cleaned up what little debris there was.

When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

GREAT experience with two guys who set up TV on wall. They communicated prior to appointment and on the scheduled date. On time, very polite, knowledgeable, and all my concerns and questions answered. Cleaned up all packaging material and stated if any questions pop up in future call Geek Squad any time. 5 stars!

I am so happy with the service and professional treatment I received. They mounted my TV, Dish, Apple TV, and sound bar, above my fireplace. No wires were showing! They made sure everything was up and running and asked me if I had any questions! Great job!

Excellent all around. Professional, clean, efficient and timely.

Great job installing new TV MOUNT. Installers great job

After experiencing frustration with installing a big screen TV in my living room a couple of years ago I decided to have Geek Squad install my new LG OLED 55 inch in the master bedroom. It was a great experience. The agent was fast and synced all my devices to the new TV. It was a great experience and I will have Geek Squad install a replacement for the living room TV in the near future.

If you ever had doubts about buying the Premium TV Mounting service, stop second guessing yourself and buy this service. You will not regret it! The Geek Squad Agents, Cameron and Lucas, who performed our service were absolutely professional. They came, they saw and they installed. Their suggestions and professional expertise were spot on. Having these two professionals do the installation saved me a lot of grief and frustration. They were worth every penny spent!

These guys were in and out leaving only a cloud of dust and the two televisions on the wall placed in the exact right place. They really knew what they were doing and hooked everything up and really were in an out in less than half an hour. They worked quickly and effectively. There was no real cloud of dust as they brought their vacuum to clean up and any wall board dust. They were polite and impressive with their efficiency.