Customer Ratings & Reviews

Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

The techs came on time, mounted my tv with speed and experience. They then set it up with my accounts showing me how and also showed me a few things on how to use the new features of my tv. Absolutely great service. Couldn't ask for more.

We wanted to ge a wall mounted for our bedroom. Found this to be a perfect fit. We had a very old big box tv sitting on a stand. Getting a wall mounted TV cleared the space and it looks great on the wall. Being a total tech member, installation and haul away was included. Best Buy tech did an excellent job and made us happy.

So glad I had Robert & Oliver out to mount my TVs. They actually did 3 total, and wound up coming back out to readjust the height a couple of weeks later (which was my fault). Very professional and made some great recommendations along the way, like buying wall rated HDMI cables to hide. They installed those on a return trip

Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

Justin and Justin did a phenomenal job of not only informing us of our best options of mounting the TV, they took their time to make sure it looked great and that we were 100% satisfied. It took only about an hour and it looks great. Will definitely use this service again. Had already used Geek Squad to mount a different TV. They have yet to disappoint.

I purchased this product to mount a 65 inch LG OLED 4K television above my fireplace in a great room. Technicians installed in less than an hour. Product came with all necessary mounting brackets and other hardware. Technicians were able to adjust height and level tv using this tv mount. This product added to my overall satisfaction of my Best Buy experience.

The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

My agent was so pleasant to work with. He knew exactly what he was doing. Installation was fast but ensured that everything was done correctly and in a professional manner. Didnt feel rushed when explaining the details of the TV and setup.

The mounting was great! They know what they are doing. However, I have a serious issue with my credit card statement. I visited the store twice with this issue and each time I was told that the issue was resolved, but the issue is still unresolved. The statement shows the purchase of a TV that I did not purchase, but I purchased a lower-priced TV. The statement also does not display the name of the item that I purchased. This created a complex issue. The statement should be straight forward. I was planning to buy a new washer and dryer, but because of these issues, I have decided to go to R. C Willis to make that purchase rather than Best Buy.

Installation was outstanding. Arrived on time after text and call to confirm on their way. Technicians (Brandon) were fast and professional. Courteous and very helpful with information. Placed the tv precisely where I wanted. Connected all devices, including cable tv box, and ran service test to confirm everything was working properly. Cleaned up after themselves. Highly recommend!!

The gentleman that mounted my tv were in contact with me with when they will be there and were on time. They were very knowledgeable. They wanted to make sure that I was happy and always asked me questions to make sure it’s done to my satisfaction. They were also quick and the quality of their work was great. Totally worth the money. Saved me from stress and frustration.

Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

They were very knowledgeable and thorough asking a number of questions about exactly how we wanted to use the TV to ensure it was set up so we could do everything we used to do and more. Fantastic Service and professionalism and they were very friendly and knowledgeable.

Great service fast quick and cleanVery knowledgeable came and put the TV up cleaned up less than 45 minutes

The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

The techs arrived on time. They clearly communicated to me why they were here and how they were going to accomplish the job. Kept me up to date on the status of the job. They hooked up all items, demonstrated how they work. They cleaned up the work area and they actually left the area better looking upon their departure than upon their arrival. I would highly recommend the geek squad for this service.

Two man crew came out. They were friendly and knowledgeable. No problems with installation.