Customer Ratings & Reviews

The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

They mounted it perfectly and super fast. They were also pretty cool people. I love how you’re able to move the tv to the left and right for the perfect center and if you like it a little tilted you can too.

On Oct.28, 2021, Lacey from the Geek Squad did our wall mount for a new T.V. She also adjusted other T.V. Comcast boxes and handsets. Additionally, she was incredibly informative and explained many things to me and encouraged me to call her if I needed any help. Appointment was conducted in a timely manner and I was given updates before. Great service.

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

The tv looks like art when not in use and I couldn’t be happier

Re-install after painting went well it’s literally two geek squad guys picking up our 75” QN90 and hanging it back on its already installed mount above the fireplace.

On time, fast and expert installation; fine tuned the sound and picture

I recently upgraded from the 50 inch to the 65 inch screen. The size works really well for me and the picture is awesome. The one thing I don't is that it is not voice activated. I did not think to ask and the sales representative did not mention that information. I bought the fire tv cube by amazon because of I have very low vision and voice activation was a need for me. The fire cube is ok, but it is not user friendly like the tv's with voice activation.

The agents mounted and had the tv working and looking perfect in a matter of minutes. They were professional and friendly and I would use them again in a heartbeat.

I purchased an oversized TV for my game room, and wouldn’t have been able to mount it in my own, so asked for Geek Squad to help - they didn’t disappoint! They got the job down very quickly, and centered it well on the wall. I couldn’t be happier with the result.

Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

They were speedy, professional, and knew what they were doing to make the job look great

Edward was great! Everything was great. On time, fast, efficient

The agents were polite and worked efficiently and collaborated with me on finding the ideal placement of my 75 inch TV in my new apartment. Upon request, they also covered the cord with an adhesive attachment for me. Both were very nice gentlemen and worked well together.

The guys were very professional And they did a great job

The Geek Squad was excellent- timely, professional, and mounted our new tv in no time! They also showed us our to use our mount since it pulls away from the wall and tilts/angles to either side. I would not hesitate to use Best Buy/Geek Squad for any of your needs!

It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

Technicians quickly mounted my TV in no time. very professional.

Nick and Jessie did an awesome job. It was very apparent of their install knowledge and experience while doing the job. In the end my TV looks great hanging on the wall and works awesome. Thank you Nick, Jessie and Best Buy Geek Squad!

Quick and easy, technicians were on time and were very careful with the wall. Great results.