Customer Ratings & Reviews

Love my frame,TV. I have a lot of wall art. It just fits right in! Geek squad guy was great. Answered my many questions, didn’t rush, and seemed to really care that I was able to understand how to use my new tv.

The agents were very professional and did a great job mounting our new TV. They kept us updated about their arrival. We did schedule our set up through our local Best Buy store with local agents. Doing it online contracts an outside agent and they cancelled many times previously and our only contact was a person from a foreign country. It was horrible! Always go to your local store otherwise it is a nightmare! Do not go online!

My agent was so pleasant to work with. He knew exactly what he was doing. Installation was fast but ensured that everything was done correctly and in a professional manner. Didnt feel rushed when explaining the details of the TV and setup.

The installers were very professional and installed my new QLED Television efficiently.

The agents were polite and worked efficiently and collaborated with me on finding the ideal placement of my 75 inch TV in my new apartment. Upon request, they also covered the cord with an adhesive attachment for me. Both were very nice gentlemen and worked well together.

Put tv mount up & attached new tv. After a few days noticed tv was no longer level. My contractor was over one day & he checked. There was some adjustment the installers forgot to do, & he corrected it.

The geek squad mounted my tv very quick. They were professional.

Purchased a 65" LG TV and a wall mount. The Geek Squad did a great job with the TV installation, and thoroughly explained the options in the TV menu. They also installed the TV on a Rocketfish wall mount purchased from Best Buy. Great attention to detail, explained how to use the mount, and then cleaned up after their work.

Superior service and knowledge by the installation team. They installed (mounted) TV and connected soundbar, set everything up ready to go. Great guys.

I've been a Geek Squad client for years. We are moving and had a crew at our house today to take down two large-screen TVs from their mounts. The team arrived on time and were done in less than an hour, so we are all set for our move. The team provided excellent service, as usual. Geek Squad is like having our own personal tech department on call. We can't live without them.

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

The Geek Squad was excellent- timely, professional, and mounted our new tv in no time! They also showed us our to use our mount since it pulls away from the wall and tilts/angles to either side. I would not hesitate to use Best Buy/Geek Squad for any of your needs!

The agents mounted TV and TV Brackets. From start to finish they seemed to know what they were doing, made sure they took care around furniture, wore masks, answered questions made sure we knew how to operate all devices, stepped us through TV operations, made sure we called Xfinity to fix a broken modem, advised us of change our decision possibilities that included upgrade in size of TV.

Two guys installed my Samsung 75 inch TV. They helped sync the Dish remote and mounted the tv without a hitch. They were professional and knew what they were doing. Bert was the same guy who installed my system in 2009. I am not tech savy, but they were patient and explained how to operate everything. They also cleaned up and were on time.

The service crew led by Mike were both professional and polite. You can tell that this was not just a job for them; it was like watching an artist create a masterpiece: attention to detail, outlining, asking questions, set-up, teaching, cleaning, etc.... I’ve been in the service industry for over twenty years and this crew were The Best! Thank you Mike for being a Master of Art! SEMPER FI

The tv is wonderful. The service people arrived on time and were very professional in their installation. The easiest set up I ever experienced.

Service tech installers arrived within the time frame were friendly knowledgeable and did a very good job with my tv wall mount.

Agents mounted the TV and were very pleasant. They were great!

The service we received was excellent. We were fortunate to have two individuals that knew exactly what they were doing. They were extremely professional and excellent troubleshooters. They were respectful and clean up the mess after completing the project. This is the second time was had the Geek Squad doing service in our residence. Both times were completed with great quality.

Guys were exceptional! Professional and courteous. TV up on wall in less than a hour. Cleaned up after and hauled away boxes for mounting bracket and 75 inch TV. Definitely recommend! Unfortunately, delivery and setup will not be part of the updated Total Tech package.