Customer Ratings & Reviews

The Geek Squad members that did the installation of my TV and wall mount were very helpful and professional. It was done in a timely manner and with care. They asked me to what eye level I wanted the TV mounted and answered some questions I had. I was concerned that a third party was going to do the installation instead of Geek Squad after reading other reviews but this was not case.

The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

These guys were wonderful! They arrived when they were supposed to, saw that the TV I had was not in working order, asked me to go online and buy one, if from Best Buy, they would deliver it and install it another time AND not charge me for a second visit. I went online, bought the TV, they rescheduled the installation, and I paid for the TV through their cell phone app. No fuss, no muss. Really great service!

We purchased our new home in June and quickly found out we were going to need a professional to mount our tv on our stone fireplace. Struggling with options; we went to Best Buy and found the answer. Geek squad came on time and with our purchased mount and mounted our TV on a very 3 dimensional stone with absolute perfection. They took their time and did it the right way, and we’re friendly and personable as they were doing it! My tv looks amazing up there and I sleep soundly knowing it won’t fall off the wall!

Very professional team. They went out of their way to accommodate all our requests as far as mounting out tv. They also answered all our questions about operating the TV after they gave us a basic rundown and they did not leave until we were comfortable operating our new tv. They were friendly, respectful, and just two very nice gentlemen. So glad we chose Best Buy and the Geek Squad to install our new tv.

I highly recommend having the Geek Squad install TV's. The crew that came out for ours were very professional and knew exactly what to do without hesitance. Courteous was also a key factor. These guys were the full package. Great job!

Quick and Easy! They got here on time, Were very professional and easy going!

GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!

The crew was polite, efficient and did a great job. They were very accommodating to our needs and did not rush the project

The husband and wife team came out on time, and installed the new TV and mounted it on the wall. They were a heck of a team, and were a pleasure to see a couple working together. So nice and friendly, and they were efficient and quick, cleaned up the area when they left. A real pleasure to have them.

The installers were not Geek Squad but did the work and were very professional and quick, but I didn't realize before they left that the only speaker on was the TV which was not loud enough, but I could hear it When I contacted Best Buy and explained the problem to them, they were very quick to help fix the problem. Best Buy sent another installer out and they found that the auxiliary speakers were not connected and fixed the problem. I am very pleased with everyone's help.

the agents mounted my TV, connected what was needed quick, efficient, answered questions. highly recommend

The Gerk Squad service was great, they come to my place the two of them and they install my tv Sony of 75” and looks great in my bedroom, they teach all the way to used my new tv and when they left I was very happy with this gentleman workers, I really recommend this service.

The Geek Squad was FANTASTIC! They arrived early! (that rarely happens anywhere else!) They were very professional, courteous and knowledgeable! They were fast. The installation was done in about 20 minutes! and they cleaned up before they left! We are glad we chose the Geek Squad!

The Geek Squad techs quickly installed and mounted my TV. They were very professional and knowledgeable. Thank you!

So far so good. Picture is beautiful and the ease of use is great.

Service was professional. They arrived a little early to our house. They were in and out in just over an hour. They cleaned up after the installation and the work done was perfect! Thank you Geek Squad.

This is the second TV that this crew has put in for me top of the line the best doesn't get any better

The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!