Customer Ratings & Reviews

Only because we couldn't make the full function mounting bracket work without using anchors, and the Tech didn't feel comfortable using them. Even at that, he did an exceptional job, was very knowledgable, and went the extra effort to make sure the job was complete, and to the best of my satisfaction. Best But has always done a good job installing, and/or repairing my electronics.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

The agents did a great job hanging and installing the TV & soundbar. One negative…they did NOT have the cables we needed on the truck. I had to leave the house, drive to Best Buy to get the necessary cables. The store associate told me that the Geek Squad would have the cables needed with them. That downgraded my review.

I purchaed the TV installation service for my existing 65” TV, and it turned out to be worth every penny. We might believe DIY is better snd free, but wait till you’re taken this service. Installattion was fast, accrate and wothout any debree or mess post work completion.

Couldn't have asked for better service. They were polite, helpful in answering all my questions, careful and conscientious with the tv and my property, and very fast with the installation. They even bring a level to make sure the tv is straight! I would highly recommend this service.

Geek Squad did a great job installing my new Samsung TV. They were able to use the existing mounting bracket so I was able to return the new bracket that I purchased with the TV. They were experienced with the TV and stepped me through the TV setup. And they took away the old TV (service I paid for) and all of the packaging for the new TV.

Christian Gonzalez and his assistant were very professional and courteous. They mounted our new TV quickly and took the time to set it up and explain the new features. This is our first new TV in 15 years so definitely appreciated them taking the time.

Great delivery and setup service, though they did not mount the tv and we are still waiting to receive our refund for that. The delivery/install guys were very friendly, helpful, and knowledgeable.

We purchased the Geek Squad installation and mounting for our 55" Samsung for our console which can be lowered and raised as we desire. The Geek Squad (Andy & Alex) not only did a perfect job of installation and mounting of the TV, but provided excellent, detailed training on all the features available on the Samsung smart TV. We were very, very impressed with the work of Andy and Alex and would strongly recommend them to anyone needed TV connection and mounting.

The geek squad team of 2 came and were courteous and professional. They made quick work of my old set, handle my new one with care and set things up very quickly. They turned off the settings that would have annoyed me. Overall, they save me a ton of time and I would highly recommend them.

Geek Squad agent (JOE), was pleasant, friendly,and went right to work. I only had to tell him what height I wanted the TV to be (he asked), He explained what he was doing. He had to cut through 2 layers of sheet rock which wasn't expected, but he got the job done. He explained the new remote and how to get to my VCR/DVD combo, and Netflix. Overall, he is an excellent agent/worker for Geek Squad!

Very impressed with the installation of my frame tv. The 3 gentlemen were very professional with the install process.

I used the Geek Squad to remove my old LED TV and mount my new 4K TV in its place. I'm fairly savvy with connections, but there's no way I could have handled the mounting and removal of the old set due to size and weight. The guys were within the time window, called ahead before arrival, and took care to make sure everything was setup and working in a way I understood before leaving. Would definitely use the service again for something like this.

Smooth and professional installation service. Techs were very patient and did solid work.

The guy that set it up went beyond to make sure all of our components work with the tv, . Very friendly and answered all our questions. Called help to remove old 17 year old ad heavy tv so we didn’t have to help. Great experience.

Re-install after painting went well it’s literally two geek squad guys picking up our 75” QN90 and hanging it back on its already installed mount above the fireplace.

The techs were efficient and explained every step of the process, including how to interface with several different video sources. They also answered all questions clearly and made sure we could use the controller to do all common functions and access setup menus to customize when desired.

Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

very professional. Mounted the TVs and sound bars and explained the controls

The agent that came out to install my TV was over and beyond excellent. They were here on time cleaned up behind them selves gave me a full tutorial arm and answered all million of my questions. His name is Chris M. from out of Deptford. He was the absolute best!