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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install my TV was over and beyond excellent. They were here on time cleaned up behind them selves gave me a full tutorial arm and answered all million of my questions. His name is Chris M. from out of Deptford. He was the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working and looking perfect in a matter of minutes. They were professional and friendly and I would use them again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominick and his helper did an excellent job in mounting my new TV on the wall bracket. He tested the internet strength and recommended contacting Google Fiber for an upgrade. Best of all, Dominic was extremely patient in explaining the technology genres.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 yrs ago I purchased a 75”TV from Best Buy and had Geek Squad deliver and replace the one I already had hanging on the wall. When I recently had to purchase a replacement, did’nt hesitate to have them do the same. I ended up buying 2 replacement TVs. They took down the old TVs, replaced HDMI and hung the New TVs. The guys were very knowledgeable and respectable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, professional, and courteous. Final outcome has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad 4 life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling was fast friendly and did an excellent job on the installation. Was informed about arrival time via text and email. There was no surprise with the visit. I was able to plan my day and not be stuck at home waiting all day.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad help us mount our tv to the wall. We were a little hesitant about the price but it was so worth it! They called when they were on their way, they got here when they said they would, and they were very professional with the installation. Very quality work. So glad we had them do this rather than try to do it ourselves!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad was friendly, knowledgeable, and pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 65” TV was mounted in our media Room by the Geek Squad. Everything was done. As requested. The crew was friendly, knowledgeable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up right on schedule, briniging my new 77inch TV with them. They took tge old TV down and mounted the new one and then carefully hooked up all the connections for my surround sound and multiple media components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my mount for my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation great job. Will be using them again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Picture perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been sold on LG now for about two years. The picture quality, audio and ease of use is great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came by and mounted everything were very nice. They cleaned up after themselves, also made sure we didn't need anything else. Since our tools are still on their way from being shipped. This was a great value, they measured and did everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A1 Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having technicians who make adjustments to ensure customers are satisfied with placement of products is awesome. I greatly appreciate the respect of my home with technicians wearing shoe protectors, carefully carrying my products to avoid denting walls, and meticulously setting up all equipment. This is truly a white glove service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and installation of new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all my devices at time of service. Agent was prompt, professional and very pleasant. He took the time to answer all my questions and I am very pleased with my purchase and installation results!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that delivered and setup my TV were very professional and wasted no time in doing everything to insure that all went well. They put my old TV in the box from my new TV and installed my new one and set it up for easy startup. They were great and did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and advised on better TV Mount. completed it efficiently and completely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, and the tech who set it up knew all about it, giving me a lesson.

    I would recommend this to a friend