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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad: prompt, courteous, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were prompt, courteous, competent, efficient, and friendly. Mounted 65 inch TV and sound bar look great and are placed exactly as I wanted. Only reason for a “4” instead of a “5” is that I cannot get my DVD player to work no matter what I try. They may have told me something about that that isn’t obvious, but wish they had written out instructions for me to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team arrived on time, really took the time to work with us on perfect placement of where to hang the wall mount and TV and answered all our questions. They were very neat, efficient and cleaned up after themselves. The guys were friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Attention to Detail of the Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with attention to detail. The team even spent time to ensure that the TV was lined up to the best height and location on the wall to ensure the optimal viewing angle. They also explained various details on its setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Perfect tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in installation. Clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Delivery and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to verify appointment which is ware these days. Wanted to verify instillation as no wall mount purchased. I text to confirm that it was just a delivery. Both techs were professional and knowledgeable of features and setup went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and installed the TV in a nice. professional manner. They did describe some of the process as it was happening (like the standard was to leave 6 inches between the TV stand and the soundbar. However, this 6 inch gap really does make the TV a little high in the room. I wish we had lowered the TV by 2 or 3 inches or at least discussed this a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they installed my tv very fast. I always get excellent service from the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    T V installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Roku tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV wall unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted this to the wall and hung my tv on this. Very quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    The men were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up tv and helping with all I needed. They made suggestion to as wasn’t happy with tv option.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    overcame challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Contracted person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, cleaned up when done , very satisfied, Friendly and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional installers arrived on time and were very professional and knowledgeable. They opened up my products & mounted my TV very quickly. They even cleaned up after themselves. I would definitely choose them again! Thank you so much!! I am considering ordering another TV and getting the same service again within the next 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my qled perfectly and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and thorough asking a number of questions about exactly how we wanted to use the TV to ensure it was set up so we could do everything we used to do and more. Fantastic Service and professionalism and they were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that set it up went beyond to make sure all of our components work with the tv, . Very friendly and answered all our questions. Called help to remove old 17 year old ad heavy tv so we didn’t have to help. Great experience.

    I would recommend this to a friend