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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominick and his helper did an excellent job in mounting my new TV on the wall bracket. He tested the internet strength and recommended contacting Google Fiber for an upgrade. Best of all, Dominic was extremely patient in explaining the technology genres.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geli did a terrific job doing the install. But, she had plugged in my Roku to the back of TV. Not sure if this was causing "gritty" or "grainy" picture after running about 5 hours. I re-lugged Roku into the power strip. Haven't noticed grainy picture so far but haven't had TV on the extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the Sono bar. They were very professional, competent, and friendly. They cleaned everything before leaving and after demonstrating how everything worked. They made sure I understood what they were doing; they analyzed the wall and used the appropriate tools. I asked questions and they answered me! I appreciated their service very much!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very professional in mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was friendly and professional and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional TV delivery and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris (lead) and Chuck were outstanding!!! Called the day before and 15 minutes out. Were extremely caution and clean, performing all work quickly. They performed wall mounting and in-wall cabling, ensuring that all worked properly with a clean and professional look. GREAT job, and well worth the $200 for the install and removal of my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a good job! No issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Conscientious install. Very knowledgeable about products. Everything set-up efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad KNOWS about TV's❣️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected a N antenna so i could get local channels on my TV and he installed my TV into a wall-mount in my bedroom so I can easily watch TV in bed. As I live alone, this is very handy for me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Punctual professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional, mounted the tv and even connected my Bose speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, respectful, quick and efficient. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No guesswork here!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the professionalism attitude and skills of the two gentlemen who installed our TV. They answered all our questions addressed our concerns handle everything with skill, cleanliness, and care. There’s a reason why we wouldn’t consider doing any work of this nature without the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed the mount quickly with no problems. He was nice & knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and explained every step of the process, including how to interface with several different video sources. They also answered all questions clearly and made sure we could use the controller to do all common functions and access setup menus to customize when desired.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad, a team you can trust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting and installing my TV and soundbar was as usual, Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, easy to use and quickly installed reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth and easy service. Scheduled our appointment a few weeks out while we waited for construction to finish up. Our installer came on time, asked lots of questions to assure she had it placed correctly and went about her way. She finished quickly, walked me through the TV setup and was on her way. So friendly and left the room perfectly clean. She even took all the packaging!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Basic TV Mounting (65 inch)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a window of time of then the Geek Squad would arrive. I was glad to get a call early in that window saying they would arrive soon. They arrived and were to work. They had to move the TV/mount from one wall to another and they did it with ease. Very knowledgeable and I'm happy with the result. Not my first time having Geek Squad come over to help mount a TV and I have recommended them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of frame tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the installation of my frame tv. The 3 gentlemen were very professional with the install process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cas did great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cas, the Geek Squad service Tech, was on time, worked quickly and efficiently. She explained the process thoroughly, and when finished with the installation, explained how everything worked. Cas works out of the Edwardsville, IL store. Even though I live in St. Louis, I would prefer working with her again, should a need arise. Thank you, Cas!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation of Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was exceptional and they knew all I needed to add apps and get everything going. They had experience in my subdivision and knew exactly what to do to add the mount for the TV

    I would recommend this to a friend