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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 38,692 reviews
  • Pros mentioned:
    Installation, Tv mounting

    Rated 3 out of 5 stars

    Sometimes is better than others...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of visits and an exchange of TV mount. At the end, they were able to do the job. The advantage is that you buy the TV and the Mount and they do the deliveries and have other people do the installation. Some times you get lucky and get a real nice installer who helps with any unexpected incident, others not.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quickly they got it all installed and it looks great. Very professional! Worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job of mounting and installing my new Samsung Frame TV. They were extremely patient with me in deciding the placement and making necessary adjustments I requested. They took their time and were extremely neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A+++ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house on time and introduced themselves. They proceeded to relocate my wide screen television down about 5 inches. The private party that had installed my set just put the new, larger screen right back in the same location. This was causing neck strain because it was too high. The G Squad guys were quick and efficient. They cleaned up after themselves, and they made sure my wife was comfortable with the new heighth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Sony 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They in stalled a Sony 85 inch TV and did a great job. Looks great and work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and connecting my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount team, awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in, mounted my TV and took away the older one. I was skeptical first about the service (I had never done it before), but after the service.. I was extremely satisfied! I definitely recommend it and the agents that came by to mount the tv were extremely kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice and an even greater job! The installation was on a tiled wall which proved challenging. However, it was handled by the team with both competence and consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin and his coworker were excellent. They installed my 85 inch Sony tv with ease, while making sure it was perfectly centered for the room. Dustin paid attention to all the small details and was very precise. I would recommend their services again. They even cleaned up the garbage and vacuumed the floor where they did the install. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The individuals did a great job in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the geek squad arrived, it was 2 days after they were supposed to be there, probably because either the wrong phone number or not having the gate code, the installers did a great job, and their expertise was unmatched. They also provided me with handy hints on items that would utilize the system better without seeing the wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite, very skilled and did a great job. I'd never had a TV mounted to the wall before, and was really nervous about having something so fragile suspended from the wall of my 100-year-old house. The tech did a great, professional job, and it was obvious he'd done it many, many times before, and that soothed my nerves. It looks great, and I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so amazing and helpful! Our new TV and mount were installed perfectly and we truly are enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed easily and Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that mounted my TV's were timely, communicative and efficient. I am very pleased with their work, and for two tv's they were done in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at my home on 12/24/20 was exceptional, put his all into the job. He knew exactly how to figure out a situation that he had not encountered before. Kudos to Pablo. Please recognize him for a job beyond well done The previous geek squad rep had no idea what to do, hung the TV incorrectly never even attempted to connect the soundbar and left my home in disarray.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job fast and efficient!! Very professional guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a gift for myself in my new home. The TV is worth every penny. The picture is rich and full of color, with stunning high definition. The TV is surprisingly light, so it mounted on the wall without any problem. You will not regret purchasing this TV, its a show stopper.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so helpful and finished quickly. They carried my TV up the stairs and mounted my TV in probably 15 minutes. If you need assistance on setting up the TV settings they can assist as well. I would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Technicians were fantastic thourough job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    worth every penny !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best and worth their weight in pixels. They were very knowledable and answered all my questions. I highly recommend them for any large tv or mount install. Two tv installs and one mount install and finally a disposal--In less than 3 hours ! No price can be put on the peace of mind that these professionals bring. An added feature is their patience and explaining things thoroughly,

    I would recommend this to a friend