Customer Ratings & Reviews

Agents were very professional and mounted our TV in no time. Very fast and complete. They answered all my questions. Explained everything.

The guy was great, polite, professional. Even wore booties over his shoes to prevent a mess. We had bad weather. The TV was mounted great so far. We haven't really moved into that guest bedroom, but if feels strong & sturdy, turns nice, etc. The only complaint I could have was he left a bit if garbage from the shipping box on the floor but I still give him a 10!

Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

My TV was mounted for me, and all my accessories (sound bar, dvd player, internet) were connected and tested. Installation was neat, with all wires hidden. Tech was quick, and thorough, and pleasant and professional to deal with. Answered all my questions, and pointed out things that I had not been aware of.

The service rep arrived very early and removed tv from old wall, drove over to my new unit, and mounted it on the wall at new unit in a timely fashion.

The installation was exceptional and they knew all I needed to add apps and get everything going. They had experience in my subdivision and knew exactly what to do to add the mount for the TV

Can’t say enough about our Geek Squad service!! Thorough, polite and measured everything to make sure our new TV was mounted perfectly. Even when taking a second look since something was off a little … went back and double checked the leveling (turns out our 1971 house isn’t exactly level … of course!!!)

Cody ensured that the TV was setup and that the entire system was working before leaving. He also ensured that wiring was not visible when facing the television. Ensure that the soundbar and other devices were working with the television before leaving. Took time to give a brief tutorial of the remote control.

Yes, It was professional. They knew exactly how to install. I was Satisfied.

The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

They were able to easily install a mount onto our wall and get our tv up. The beams weren't in an ideal location, but they were able to help figure out a suitable solution that would still look great in the room. 10/10 experience

Both guys were wonderful, very fast, professional and friendly. They did a great job moving one tv from one room to the other. They cleaned up the marks on the wall and left everything just as I wanted .

Geek squad is great!! Very professional and did a great job!!!!

I had the Geek Squad come to my home to install a wall mount for my 55 inch TV. The tech was on time, was completely respectful of my home, explained the whole process to me before he started, and did an amazing job on the installation. He connected all my components to the TV and made sure everything was working properly. I was totally satisfied with the experience and would recommend the Geek Squad for in home service and installations.

Excellent and professional service from the Geek Squad. They were the best thing about this purchase experience. Customer service is clearly not a priority for Best Buy. Can’t even call a store. Instead you get someone from Panama that doesn’t care who they are talking to and don’t care what issue you may have.

The geek squad hooked up my tv and wall mount so quickly. and it looks beautiful

The agents mounted my TV and connected it to all devices. They were quick and did a good job. The TV picture is beautiful and the sound quality is better than my previous TV. Although I had to work with my cable company to program their remote, the agents left me with the Vizio remote in a condition that allowed me to watch TV before calling my cable company.

The agents mounted my tv and connected it to my soundbar. They are knowledgeable in what they are doing and basing on their suggestions i knew they are home theatre geeks. They stayed for a few minutes to explain to me how the setup works

The picture on this TV is crisper, brighter, more AMAZING than any I have ever had. I would recommend this TV over any other manufacturers on the market for quality, price and most importantly; Customer Satisfaction.

Neat installation, knowledgeable technicians with helpful hints