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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Teams!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are incredible at making your TV look perfect in its space as well as working like a dream!!! I just can't say enough about how great the teams are! I have had 3 different teams at 3 different times due to various stages of renovations (one left to go!) and each time there were different situations that they were able to resolve. Thank YOU!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made the TV’s and soundbar install smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just great and I would highly recommend them to anyone who would like to get a big tv installed. Not only were they helpful with installation but were very nice with any open questions on tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Mounting Team Wins the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys managed a challenging wall mount with this tv, due to its size and weight. They were quick to problem solve and the final effect is a balanced tv in the perfect spot. Cannot remember their names. I think they were Shane and Matt? Great Geeks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The People who came out to hang our tv did a wonderful job. They were very professional. The whole time they were here they were very respectful, took very good care of everything they were working around, answered all of our questions, and cleaned very well after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough in setup and cleanliness. Showed me how to operate the Tv and mounting the wall bracket

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were very flexible with timing and worked well around my work schedule. They quickly got the job done and cleaned up very well. This is the 2nd time I’ve used them to mount a TV in my house and both have been great experiences. It’s very well worth the price because then I’m not stuck with a giant TV box that I have to get rid of.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 85 inch TV for me, did a good job, nice and neat no wires showing

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Expert Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my TV mounted in less than an hour and were very knowledgeable. No need to read instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple straightforward process, handled professionally, no issues, very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic. Great people, great skills, and they do awesome work. They installed 3 TVs for us in our new house. They made sure everything was the way we wanted it and ensured that everything was working correctly. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So grateful to the man who installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my television was the best! He connected everything including syncing my tv functions with my cable remote. He was so patient with this technically-challenged older lady and explained everything to me. I could not possibly be more pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The setup and connection was done by contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a time of between 8:30-11:30. I did not hear from anyone until 12:45 when the contractor contacted me to say he'd be there between 2:00 and 3:00. Needless to say I was not a happy person because I missed two work meetings while waiting on Best Buy who did not have the courtesy to call me prior to 11:00 to tell me they were running behind. The contractor however, did a very good job and I was pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in installing mount for TV and mounting the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with lots of knowledge and professionalism...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed my Samsung quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and friendly and answered all of my questions. He was careful during the installation and cleaned up when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew came out. They were friendly and knowledgeable. No problems with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. They were very thorough and walked me through everything. Great customer experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installation squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed the TV just as we requested. were very polite and explained everything we did not understand. also made sure they secured the tv mount and tv correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Prompt and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 55 inch TV quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - Great as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have had Geek Squad install TV's in my new home for a total of 3 TV's. Geek Squad always stays in contact leading up to your appointment time. When installing the tv, they are accurate and take the time to make sure the job is done write. All while cleaning whatever mess they made up and being friendly. I will continue to use Geek Squad for everything installed in my home.

    I would recommend this to a friend