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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 38,688 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are always professional and so knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Install ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever !! They knew exactly what they were doing. Went over everything with us before they left . Very friendly and knowledgeable . They answered all our questions and we weren't rushed. Highly recommend these two for an install, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Installation - Best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing. Extremely quick and efficient and nice man that took care of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superb Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked most efficiently in assembling the stand and installing the TV set. I am really happy with the TV and have really been enjoying the Masters Golf tournament. The Geek Squad is a terrific adjunct to Best Buy. I am only sorry that I didn't get the set sooner, but better late than never. I have never been less than fully satisfied with the response and quality of service of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made the TV’s and soundbar install smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just great and I would highly recommend them to anyone who would like to get a big tv installed. Not only were they helpful with installation but were very nice with any open questions on tv and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives delivered and mounted my TV and did a great job! They were very efficient, courteous and aimed to pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set-up Crew Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT experience with two guys who set up TV on wall. They communicated prior to appointment and on the scheduled date. On time, very polite, knowledgeable, and all my concerns and questions answered. Cleaned up all packaging material and stated if any questions pop up in future call Geek Squad any time. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Quick and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installed quick, any problems fixed immediately and explanation of everything was easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job mounting our 55 inch TV. They were very thorough, precise and mounted our tv perfectly! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best squad of one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best in home service I’ve ever purchased. My guys name was Josh, he came equipped and prepared with booties for the carpet and PPE because of COVID. Josh was extremely knowledgeable and explained everything to me about my new tv. He answered every question I had and set up was a snap! I definitely recommend geek squad especially for those with no skills when it comes to installing your own electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and mount very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job mounting and connecting all my devices. I was very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tv Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members did a great job mounting my television, explained all aspects of my tv and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guy was awesome. Friendly and explained everything and made sure I was happy w/ the install before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Accolades to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and went right to work installing the tv and mounts. They were informative and addressed my concerns without hesitation. They set up the tv with my FireStick and signed it into all of the existing accounts. The agents adjusted the tv and attached it to the Sonos sound bar and adjusted the sound bar for the best use in the area concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was super professional and efficient. Made the tv mounting seamless

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian Gonzalez and his assistant were very professional and courteous. They mounted our new TV quickly and took the time to set it up and explain the new features. This is our first new TV in 15 years so definitely appreciated them taking the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on the market, the C3 Series. OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is crisper, brighter, more AMAZING than any I have ever had. I would recommend this TV over any other manufacturers on the market for quality, price and most importantly; Customer Satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation with great care for the surroundings. Only issue was getting it scheduled, but that’s not the installer’s fault!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is great. Accordions and tilts as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    New TV mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount works great. Easy to use. Makes the TV viewing more versatile for different angles.

    I would recommend this to a friend