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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Jared is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared is the best! Such a professional and efficient installer! Great personality and very knowledgeable! He made sure I knew how to work my new TV before he left… made sure my place was near and tidy when he took away all the boxes and old equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were phenomenal. They just didnt install our huge tv. They spoke intelligently when we asked them questions. They set it all up and when they left, we didnt have to do anything but enjoy our beautiful shows in our beautiful living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my mount for my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation great job. Will be using them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Bedroom TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor had to remount the existing tv mount as the mounting holes on the new one would have made the new tv to high. He did it quickly and now the new tv occupies the same space as the old one. I thought this could be to complicated, he breezed right though it. I am very happy with this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home theatre addict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my soundbar. They are knowledgeable in what they are doing and basing on their suggestions i knew they are home theatre geeks. They stayed for a few minutes to explain to me how the setup works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few bumps but all greT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had a miscommunication at first. 2 guys came from the geek squad took down my old tv and put up the new one. As they were packing up bc they thought the were done and I said it’s supposed to be on a moveable mount. The store forgot to give me the mount and charge me. So they left I went back to the store got the rack and Naomi came on Sunday by herself took the tv down put on the bracket and tv and it was fine. Except we had a mis communication and she had hooked my sound bar up directly to the tv and I wanted it separate from my cable. I wanted it as a separate entity. So I. Called back and she came back and fixed it the way I wanted it to. So at this point I was a happy camper UNTIL I went to use the sound bar that night and I couldn’t get it to work. Called the geeks to come back out . The day which was Monday I got a call from Naomi saying that they have nothing to do with the sound bar she told me to hold on as she was looking through the book and walked me through some steps and WALA FIXED. ThTs why it pays to buy the total Gerk Squad protection. The end

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The individuals did a great job in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the geek squad arrived, it was 2 days after they were supposed to be there, probably because either the wrong phone number or not having the gate code, the installers did a great job, and their expertise was unmatched. They also provided me with handy hints on items that would utilize the system better without seeing the wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks went above and beyond with the installation. They even threw in a piece of equipment I needed for free. I have used the Geeks twice now and will only use them from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional, and did an excellent job mounting my new tv. I especially appreciate that they advised on proper height. Looks perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Technicians were fantastic thourough job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed up and showed out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great! Polite, professional and fast. The TV was mounted to the wall perfectly and hooked up to all the devices and assured they all worked properly and in concert with one another. The picture on this TV is stunning. We are very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Picture perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been sold on LG now for about two years. The picture quality, audio and ease of use is great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job fast and efficient!! Very professional guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin and his coworker were excellent. They installed my 85 inch Sony tv with ease, while making sure it was perfectly centered for the room. Dustin paid attention to all the small details and was very precise. I would recommend their services again. They even cleaned up the garbage and vacuumed the floor where they did the install. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They made it work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic. Great people, great skills, and they do awesome work. They installed 3 TVs for us in our new house. They made sure everything was the way we wanted it and ensured that everything was working correctly. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and advised on better TV Mount. completed it efficiently and completely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite, very skilled and did a great job. I'd never had a TV mounted to the wall before, and was really nervous about having something so fragile suspended from the wall of my 100-year-old house. The tech did a great, professional job, and it was obvious he'd done it many, many times before, and that soothed my nerves. It looks great, and I'm very happy.

    I would recommend this to a friend