Customer Ratings & Reviews

The two gentlemen that came to my house to set up my TV or fantastic. I can’t say enough good things about them. They were professional they knew what they were doing and they did such a neat job installing my TV.

The two services personal that installed my tv and more did a great job mostly few things not so But great two guys wish bestbuy would be sending back there personalel that do the installation i give them 5 high 5

These two guys managed a challenging wall mount with this tv, due to its size and weight. They were quick to problem solve and the final effect is a balanced tv in the perfect spot. Cannot remember their names. I think they were Shane and Matt? Great Geeks!!!

The guys did a quick and professional job. No complaints.

The agent at my home on 12/24/20 was exceptional, put his all into the job. He knew exactly how to figure out a situation that he had not encountered before. Kudos to Pablo. Please recognize him for a job beyond well done The previous geek squad rep had no idea what to do, hung the TV incorrectly never even attempted to connect the soundbar and left my home in disarray.

The People who came out to hang our tv did a wonderful job. They were very professional. The whole time they were here they were very respectful, took very good care of everything they were working around, answered all of our questions, and cleaned very well after.

The guys were great. Once installed, set up was easy and they demonstrated the top features.

They in stalled a Sony 85 inch TV and did a great job. Looks great and work very well.

The guys mounted my TV quickly. Took time to explain TV features and remote.

The man who installed my television was the best! He connected everything including syncing my tv functions with my cable remote. He was so patient with this technically-challenged older lady and explained everything to me. I could not possibly be more pleased!

We chose to purchase this because we bought a TV from Best buy and wanted to have it mounted the same day it arrived. The guys that came out to mount my tv were awesome. They showed up on time and worked quickly. They also dialed in all the settings and got it connected to my wifi network. They went over everything, explained the remote, how to get around, etc, They also cleaned up everything before leaving. So the service itself was top notch. However the purchase price isn't a very good deal for what's actually included. And what's included is nothing. All you get, beyond the basic tv set-up I mentioned above, is your tv, mounted on the wall with YOUR mount. You see the technicians aren't allowed to do anything at all with the wires, They won't hide them in the walls or anything like that. You also have to be sure you've already purchased the mount yourself and have it available. So for $200 what you're really getting is just a basic tv hang, using your own mount. That can be had for $50 all day on the Marketplace. And getting the tv set up and connected to your wifi is pretty simple. Something you can probably do yourself if you HAVE wifi, because you're already used to finding and logging onto your network. It's kind-of like the "convenience fee" you pay when you go to the corner 7-11. You're willing to pay more than you know you should if you're wanting it all NOW, like we were, But if you can wait, you can certainly get a tv mounted much cheaper.

Amazing how quickly they got it all installed and it looks great. Very professional! Worth every cent!

Devon, who delivered our new TV not only helped set it up, but also took the time to explain the new controls so we could begin watching as soon as he left. I can't say enough about how conscientious and knowledgeable he was. Thank you!

i bought a tv for my friend. she chose the time and date that worked best for her. i was at work when they delivered the tv to her apartment. she said the team did great work and they installed it very quickly. best buy made this process so seamless.

Very easy to install Works great to hand tv on a wall

The Geek Squad came to my house on time and introduced themselves. They proceeded to relocate my wide screen television down about 5 inches. The private party that had installed my set just put the new, larger screen right back in the same location. This was causing neck strain because it was too high. The G Squad guys were quick and efficient. They cleaned up after themselves, and they made sure my wife was comfortable with the new heighth.

My TV was mounted for me, and all my accessories (sound bar, dvd player, internet) were connected and tested. Installation was neat, with all wires hidden. Tech was quick, and thorough, and pleasant and professional to deal with. Answered all my questions, and pointed out things that I had not been aware of.

These guys are the best and worth their weight in pixels. They were very knowledable and answered all my questions. I highly recommend them for any large tv or mount install. Two tv installs and one mount install and finally a disposal--In less than 3 hours ! No price can be put on the peace of mind that these professionals bring. An added feature is their patience and explaining things thoroughly,

They were fast and efficient putting this mount up. Love the mount

Joshua was nice, patient, and prompt. He did a very nice & professional job mounting our new TV & TV mount to the wall. He measured twice, asked our opinion where we wanted it before completing the mounting. He cleaned up afterwards & hauled the old TV away. He set the smart TV up and taught us how to navigate on it.