Customer Ratings & Reviews

i bought a tv for my friend. she chose the time and date that worked best for her. i was at work when they delivered the tv to her apartment. she said the team did great work and they installed it very quickly. best buy made this process so seamless.

Our installers Will Johntry and his Assistant Mica were Fantastic. Neat, well mannered and very efficient. Their Professionalism was just what we had hoped for. Will even said we could call him if we had any questions...It took three weeks to finally get everything installed, 12 hours of waiting with minimal communication, that is until Will did our install, once again a great Geek Squad expierence!

I ordered a TV and mount for my daughter and they delivered the TV, mounted it on the wall and set it up for her. This was all included for $0 because I am a Total Tech Support subscriber and it was definitely worth it. They were in and out in 30 minutes and the TV is well secured to the wall.

The Geek Squad reps, Mike, Mark, and Luis all did an outstanding job recommending what would work best in my home. They delivered the items when they arrived and set to work doing an efficient install that is working like clockwork. I can not say enough about how great these guys have been.

The Service techs were very professional and knowledgeable. I asked several technical questions regarding the operation of my television while they were working and the explanations were easy for me to understand and helped me feel more competent in operation of my system. I definitely would choose this Geek Squad for my next purchase from Best Buy.

The agent was quick and efficient. Although it was a quick install, it looked amazing

Best Buy's geek squad is pretty awesome. 2 People arrived to set up our new television. They were respectful and had our TV up and running pretty quickly. This is why we use Best Buy, because of the personal connection and ease of mind with our new television.

Devon, who delivered our new TV not only helped set it up, but also took the time to explain the new controls so we could begin watching as soon as he left. I can't say enough about how conscientious and knowledgeable he was. Thank you!

What a great job was done to install my TV mount. The service was great and they did a fantastic job.

Best Buy team came out promptly, no hassle scheduling, brought every leveling tool possible to ensure a great install. They even had some extra items like a replacement surge projector and extension cords on hand, so I was happy with the installation being a breeze.

Quick and easy, technicians were on time and were very careful with the wall. Great results.

the Bobby was right on time, called ahead, did a great job with the installation and left everything in perfect order. He took time to explain the product to me answered all my questions and left the area clean and in order. Very satisfied with the service and professional attitude.

When the wall mount we had wouldn’t work with the new TV, the agents gave us recommendations for alternative mounts. We had to order the new mount so the agents had to come back to mount the TV. However they setup the TV and connected my devices to it on their first visit. I was very pleased with how the agents conducted themselves and their knowledge of the products.

Very efficient , very professional. On time, and very knowledgeable

The Geek Squad was on time,mounted the TV connected the sound bar and showed me how to use the TV's app to setup. Very pleasant and took out all the boxes.

The two services personal that installed my tv and more did a great job mostly few things not so But great two guys wish bestbuy would be sending back there personalel that do the installation i give them 5 high 5

The two gentlemen that came to my house to set up my TV or fantastic. I can’t say enough good things about them. They were professional they knew what they were doing and they did such a neat job installing my TV.

TV mounting was done so well. Excellent service. I am very happy.

Very Knowledgeable! Very professional! Definitely would use them again.. they came in knew exactly what to do.. took them no time to hook up my tv & sound bar, & speakers! Showed me how to use the remote!! I really appreciated that..

Installed huge TV on wall mount. Something I could never done myself Secured perfectly