Customer Ratings & Reviews

Can’t say enough about our Geek Squad service!! Thorough, polite and measured everything to make sure our new TV was mounted perfectly. Even when taking a second look since something was off a little … went back and double checked the leveling (turns out our 1971 house isn’t exactly level … of course!!!)

What a good team of installers. They put everything in place, set it all up, answered our questions and did so quickly and efficiently.

These guys were awesome. They setup TV and home theater system. I wanted my new stuff to look better than what I could do and these guys knocked it out of the park. Love the system and the look of everything. Sounds great as well.

Very Knowledgeable! Very professional! Definitely would use them again.. they came in knew exactly what to do.. took them no time to hook up my tv & sound bar, & speakers! Showed me how to use the remote!! I really appreciated that..

Cody ensured that the TV was setup and that the entire system was working before leaving. He also ensured that wiring was not visible when facing the television. Ensure that the soundbar and other devices were working with the television before leaving. Took time to give a brief tutorial of the remote control.

The agent did a great job mounting my tv and connecting all my devices

Agents attached the TV mount to wall, mounted TV and connected all accessories. They checked the operation of the TV and asked if I had any questions regarding the options available. Great service!

Best Buy's geek squad is pretty awesome. 2 People arrived to set up our new television. They were respectful and had our TV up and running pretty quickly. This is why we use Best Buy, because of the personal connection and ease of mind with our new television.

Awesome experience with Geek Squad! They called in advance, brought all the equipment (surround equip and TV mounting) and were even prepared when a couple of snafus popped up during installation of the home theater pieces. They took care of everything and made sure I was familiar with how it all worked before cleaning up and leaving. Highly recommend!

Agent was on time, friendly and professional and “knew his stuff”; great work ethic and I am so pleased with the outcome: a beautifully installed 55” tv in an existing built-in bookcase. Job well done!

The installers were very professional, they made sure everything was done correctly and explained everything to me.

They were EXCELLENT!! A couple of years ago around Christmas some people you contracted with, non-geek squad, installed( i use that word loosely) my 77 inch TV. They were awful. In fact it was not in the wall mount properly. I could see that when it was taken down. The Geek Squad explained what they were doing and measured everything out. I would use them again and again.

The geek squad team doing the installation was absolutely fantastic. Very professional, efficient and thorough in how they did the installation and offered guidance in how to position the tv based on the mount used and accessing the tv for connecting additional cables later on. Every part of their process was professional and highly impressive. Great experience overall!

The gentleman who came to mount my TV we're excellent, fast and knowledgeable. Definitely worth the money!

The guy was great, polite, professional. Even wore booties over his shoes to prevent a mess. We had bad weather. The TV was mounted great so far. We haven't really moved into that guest bedroom, but if feels strong & sturdy, turns nice, etc. The only complaint I could have was he left a bit if garbage from the shipping box on the floor but I still give him a 10!

I love the Geek Squad—the team did a GREAT job with the tools and the installation. They even made sure that my sound bar was installed properly and that the tv was the right height. Another awesome job!

Alex and his helper ( sorry- forgot name) did a great job - opened up TV and bracket , quickly out TV on wall and removed packing material

The two gentlemen who installed my TV mount were both friendly and professional. They completed the job quickly without sacrificing quality. They made sure the TV was perfectly level, neatly concealed all the cords, and even plugged everything back in to test it before heading out to their next appointment. I really appreciated the attention to detail and smooth service from start to finish.

The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

The Geek Squad technicians were courteous and did a great job putting up our 85” and 43” televisions in our basement. They cleaned up afterwards and answered all my questions. They installed and set up the televisions.