Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 38,693 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Great Installation Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in installing mount for TV and mounting the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad awesome job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Could not have been happier! 3 TVs mounted, sound bar on one with remote programming and our media room set up with speakers mounted, remote progamming, audio components, etc. All to perfection…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pro. job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very well done . A professional job. I do feel the cost could be a little more reasosnable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting tv and cables

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service! Both techs put us at ease when our wall was difficult to work with. They were both so helpful and kind and took time to explain in detail any questions I had. They were incredibly personable and that was extremely important to me. They made my tv look amazing and perfect. So happy about the look, but even more happy about their service. If I could I would repeatedly request just these two techs every time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great!! Very professional and did a great job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TV and mount for my daughter and they delivered the TV, mounted it on the wall and set it up for her. This was all included for $0 because I am a Total Tech Support subscriber and it was definitely worth it. They were in and out in 30 minutes and the TV is well secured to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is just amazing in every way.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps, Mike, Mark, and Luis all did an outstanding job recommending what would work best in my home. They delivered the items when they arrived and set to work doing an efficient install that is working like clockwork. I can not say enough about how great these guys have been.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad very knowledgeable and did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the wall mount we had wouldn’t work with the new TV, the agents gave us recommendations for alternative mounts. We had to order the new mount so the agents had to come back to mount the TV. However they setup the TV and connected my devices to it on their first visit. I was very pleased with how the agents conducted themselves and their knowledge of the products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Neat installation, knowledgeable technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat installation, knowledgeable technicians with helpful hints

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely professional, courteous, careful, detailed, and did a phenomenal job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install ours was very professional. He did a great job installing, was very clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 86' TV and sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Bobby was right on time, called ahead, did a great job with the installation and left everything in perfect order. He took time to explain the product to me answered all my questions and left the area clean and in order. Very satisfied with the service and professional attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation quick and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all devices. They were quick and did a good job. The TV picture is beautiful and the sound quality is better than my previous TV. Although I had to work with my cable company to program their remote, the agents left me with the Vizio remote in a condition that allowed me to watch TV before calling my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good option for people who can’t or don’t know how to do this job themselves. Plus not all companies offer this. It’s a very good option to use and have available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did an awesome job installing our home office tv. They were professional, hung tv as directed, and made sure work area was clean after install. We are very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This particular Geek Squat team is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was right on time, and installed our TV quickly. We had not purchased a new wall mount, as the new TV was the same size as the old. The service guys had to do a bit of adjusting, but made the mount work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers hold my hand all the way to the final a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Teams!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are incredible at making your TV look perfect in its space as well as working like a dream!!! I just can't say enough about how great the teams are! I have had 3 different teams at 3 different times due to various stages of renovations (one left to go!) and each time there were different situations that they were able to resolve. Thank YOU!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was all by himself, he mounted 2 two 65 inch flat screen tvs with ease. I always thought they sent out two people to install tvs. He was polite and informative. He let me know about the time frame I had to change my tv from its location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, It was professional. They knew exactly how to install. I was Satisfied.

    I would recommend this to a friend