Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and installed my 75” tv very professional. I didn’t know that the mount was not included in the package. Thankfully the guy called me the day before and asked if I had one. I told him no and he asked me what I was looking for and he would bring one and I said I don’t know something cheap lol. He said ok and brought it with him the next day. I’m very happy with the experience the geek squad gave me. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Mounted my tv perfectly they arrived with my tv in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job by Best Buy Installer. Geek Squad came out to look at the installation at time of purchase of the Sony TV. Geek Squad made sure the TV would fit the unusual spot I wanted to put it. Also recommended I buy a mounting bracket from a 3rd party (not Best Buy) to save me a significant amount of money. The installer came and mounted the tv perfectly. Thanks Geek Squad and Best Buy for great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed 55” TV in existing built-in bookcase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, friendly and professional and “knew his stuff”; great work ethic and I am so pleased with the outcome: a beautifully installed 55” tv in an existing built-in bookcase. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went perfectly. These guys are great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GeekSquad guys are tremendous!! They came in and got the wall mount mounted in the tight space but with the mount I purchased it works perfectly!! It pulls out 20 some inches and turns left and right to get the best view. If I could give these guys more stars I would. They weren't there very long to do all of the work of mounting to the wall and connect my devices to it and pairing my remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow what a pro job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, professional and expert at mounting and seting everything up. I'm pretty tech savvy so I kept having to tell them i could run and set up my 7.2 sound system later! I just needed them for the TV delivery,mounting and setup cuz I cant lift any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to set up my TV or fantastic. I can’t say enough good things about them. They were professional they knew what they were doing and they did such a neat job installing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mostly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two services personal that installed my tv and more did a great job mostly few things not so But great two guys wish bestbuy would be sending back there personalel that do the installation i give them 5 high 5

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad was proficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed then tv and set the components up in a timely fashion. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my 55" TV in 15 minutes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly quick and professional. Mounted TV looks great and functions perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around. Professional, clean, efficient and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to easily install a mount onto our wall and get our tv up. The beams weren't in an ideal location, but they were able to help figure out a suitable solution that would still look great in the room. 10/10 experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Joe at Geek Squad installed our 2 TVs efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe at Geek Squad was very patient and knowledgeable when he Installed our Roku 55” and Roku 40” TVs. He explained the process and how the devices works. This technology is all new to me and my husband as senior citizens. Thanks a bunch Joe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional! The communicated exactly when they would be arriving and came when they said. They removed an older TV and wall-mount and replaced with new in under 30 minutes, which included unpacking and cleanup. I know they do this all day, but it was very impressive seeing how easy they made it look. Well worth the reasonable cost and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install my TV was over and beyond excellent. They were here on time cleaned up behind them selves gave me a full tutorial arm and answered all million of my questions. His name is Chris M. from out of Deptford. He was the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best TV installation service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchaed the TV installation service for my existing 65” TV, and it turned out to be worth every penny. We might believe DIY is better snd free, but wait till you’re taken this service. Installattion was fast, accrate and wothout any debree or mess post work completion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a get job of installing the wall mount and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so helpful and finished quickly. They carried my TV up the stairs and mounted my TV in probably 15 minutes. If you need assistance on setting up the TV settings they can assist as well. I would definitely recommend this service.

    I would recommend this to a friend