Customer Ratings & Reviews

The geek squad hooked up my tv and wall mount so quickly. and it looks beautiful

Mounted a 85 inch TV for me, did a good job, nice and neat no wires showing

The agent mounted my 55 inch TV quickly and professionally.

The totalcare membership has been the best investment as a new homeowner. They did a professional installation of the TV mount and TV in the best spot. They consulted me before installation and finished quickly.

The agents mounted the tv with lots of knowledge and professionalism...

The agents mounted my TV and connected all my devices. They were very flexible with timing and worked well around my work schedule. They quickly got the job done and cleaned up very well. This is the 2nd time I’ve used them to mount a TV in my house and both have been great experiences. It’s very well worth the price because then I’m not stuck with a giant TV box that I have to get rid of.

Rodney and his crew were awesome. They arrived at my home on 08/22/25, to complete an install and went right to work. Once the tv mount was installed and the tv put in place - I was brief on how to setup the account and the guys were out. My daughter loves her new set. Great job guys!

The agent was phenomenal! Leading the way, she and her team did a great job and connected all of my devices. I had two TV that needed to be hung, 75 & 65 inches (one upstairs and one downstairs). VERY HAPPY with the results. GEEK SQUAD TO THE RESCUE!

I had the Geek Squad come to my home to install a wall mount for my 55 inch TV. The tech was on time, was completely respectful of my home, explained the whole process to me before he started, and did an amazing job on the installation. He connected all my components to the TV and made sure everything was working properly. I was totally satisfied with the experience and would recommend the Geek Squad for in home service and installations.

Geek squad did an excellent job! They confirmed the exact mounting location, securely mounting an extra large (98 inch) TV, and cleaned up their mess along the way. Highly recommend for a safe and worry free service.

The guys that came to my house were knowledgeable, efficient and friendly. They went over everything with me up front to make sure there were no surprises. Obviously experienced installers. They even took the trash with them.

The young man that installed my new TV did a wonderful job. He was on time and kept me informed of his arrival time. He cleaned up all his mess and set up both remotes. I think he's wonderful and wish I could get him back to help me with the Samsung remote. I think Samsung gets F on ths remote for seniors. No light, too small, and harder for seniors to use.

Excellent service. Such professional and neat work.

the agents were on time and connected everything for the set up they cleaned up all the boxes and packing stuff took old tv with them

The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

A simple straightforward process, handled professionally, no issues, very happy with the service

The Service techs were very professional and knowledgeable. I asked several technical questions regarding the operation of my television while they were working and the explanations were easy for me to understand and helped me feel more competent in operation of my system. I definitely would choose this Geek Squad for my next purchase from Best Buy.

I was very impressed by the 2 Geek Squad installers work. They were very confident in the proper procedure to install and mount on my wall. They set up the TV to maximize viewing accuracy for the room and light exposure. Both were personable and gained my trust immediately.

My technicians were on time and efficient. They were friendly and informative. They set up my system with no stress, and it didn't take long. They answered all my questions.

They had my TV mounted in less than an hour and were very knowledgeable. No need to read instructions.