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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting and surround sound set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job quick clean can't say enough very professional I'm completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was friendly, knowledgeable and efficient. He made sure he explained the entire process of the installation and asked if I had any questions after he finished. He set my system up and it was ready to use when he left. I would love to have him service my requests in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best...Call center is the worst.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very prompt and courteous. They did a great job. Your Call center is a mess though. I won't call them, I have gotten the manager's e-mail and now I get great service. You guys should fix the call center. It is the worst I've ever worked with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and installed my new TV and did a fantastic job. They arrived on time and before I knew it it was on the wall. They set it up and answered all of my questions. They cleaned everything up and hauled off the trash. The best part of this is that it only cost $49 for delivery, installation, setup, questions and clean up. They are very knowledgeable and I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job! They confirmed the exact mounting location, securely mounting an extra large (98 inch) TV, and cleaned up their mess along the way. Highly recommend for a safe and worry free service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you value your time, this is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony TV, which came with free mounting. The geek squad did a fantastic job. They put up the mount with no problems and no mess. They showed me the basics of the TV, and they even wore booties to keep the floors clean! While I'm not sure I would have paid the full price for the mounting, I would highly recommend it if you can afford it. It takes the headache out of mounting the TV, and they know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Springfield VABrian and His Colleague were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his colleague (apologies but I do not recall his name) from the Springfield, VA location were great. They were prompt, courteous, extremely knowledgeable and I will definitely use them again. The mounted our 75 inch tv in less than 10 minutes and Brian had some great recommendations for our family room downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful install&mount experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great experience with the install&mount service. The tech was very professional and nice to help us, not only the install&mount, also taught us how to use/maintain the projectors. I want to recommend to try the Geek Squad service, which I always had great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job wall mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job installing my full action wall mount and attaching TV, but they weren't very considerate about my needing them to be at the house first thing because I work 3rd Shift which caused me to loose sleep for work. I made the appointment a week in advance to make sure I could get the very first appointment, but they got to the house with only a half an hour left at the very end of the estimated arrival time. The Geek Squad will do a good job, but don't count on them keeping their word on when they will arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, came on time, worked efficiently, and connected everything exactly right. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad ...great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were meticulous and did a fantastic job mounting my 75 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and installed TV and hooked up to all my devices efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job mou ting my tv's. The were best and clean and tv's went up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad gets it done no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a Bad Entry Level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv onsite once I read reviews about TCL televisions online. Out of the box the tv was beautiful. It was light and easily mounted on the wall. After understanding how to adjust the settings this TV actually had a beautiful picture. Unfortunately the sound was muffled and lacked the clarity of my previous Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The three GEEK squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    those three gentleman who arrived to my home to have the TV installed on the second floor family room, did an extraordinary job. They are an excellent crew, working as a team and as professionals. I would definitely hire them again t have the second TV mounted on the wall of on my living room. Thank you guys for a job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent...highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and very courteous with the delivery and installation. Nick and his co-worker showed us how they would install to get the best viewing of the Samsung TV on the Wall Mount. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was great. They actually give a reliable time the day before even though they say 8-1 or 12-7. The technicians are much nicer to work with than the general emails from some corporate location. Extremely professional and quick. Also, gave some great tips (even on other products that I was setting up myself).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TOO EASY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class TV mounting!!! I was a bit worried because I had heard of some horror stories so I went with the professionals at Geek Squad and I'm excited that I did. They made it look so easy even after mounting my TV on top of my chimney. Best choice I could have made! Thank you Geek Squad!!!

    I would recommend this to a friend