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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 38,688 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people install the tv were friendly and Curties. they knew their job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience, Worth The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It is exactly what I wanted. It is easy to turn on and off. I love the large picture. The color is amazing. The Geek squad made sure that the TV and cable were set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service and very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    100" TV Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job. They were personable, careful, and thorough. They brought the TV to the basement, unboxed it, and mounted it without troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very efficient and helpful. They helped me set up all my apps too

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV extremely fast and was very knowledgible on what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The wall mount is perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and helpful. They paired my Xfinity remotes and showed me how to use them. They did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Could not have been happier! 3 TVs mounted, sound bar on one with remote programming and our media room set up with speakers mounted, remote progamming, audio components, etc. All to perfection…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did wonderful work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting my tv on the wall centered properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount & tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, competent, & friendly service from Michael & Brian.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job, pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough good things about our installers and the job they did. Seamless, clean, professional, etc. However, it’s too expensive in my book. We purchased 4 mounts and wanted them to install all of them. But the price prevented us from doing so. We opted to have the largest installed and am glad that we did. I think that for a tv the large and heavy having someone with a lot of experience can never hurt. But there should definitely be packages for multiple TVs and the staring price for one should be lower. Our 1.5 hours worth of relatively easy work should not be so expensive. But if you are good with the price the service itself is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick install and we’re on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were great and quick, they arrive on time and got it done so quickly and also show me how to used the TV ..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home theatre addict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my soundbar. They are knowledgeable in what they are doing and basing on their suggestions i knew they are home theatre geeks. They stayed for a few minutes to explain to me how the setup works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing our 4K TV the Geek Squad arrived as promised and quickly set up our new tv. They spent time showing us the many features of our new tv and explained that we needed Verizon to come out and install new boxes for the best reception. The story with Verizon was a nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, quickly doned bootys and reviewed the space/wall for mounting and quickly and securely installed the wall mount. They installed the tv, bundling wires and connected it to my network and audio system. They took the time to explain the important functions and how to adjust several functions. They removed all the packing materials and left the house exactly as they found it. Very satisfied with their support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only because we couldn't make the full function mounting bracket work without using anchors, and the Tech didn't feel comfortable using them. Even at that, he did an exceptional job, was very knowledgable, and went the extra effort to make sure the job was complete, and to the best of my satisfaction. Best But has always done a good job installing, and/or repairing my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job installing my new 65” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional, knowledgeable, and courteous. The tv and sound system is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Edward was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward was great! Everything was great. On time, fast, efficient

    I would recommend this to a friend