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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals mounted and set up three TVs and all look and work perfectly. Courteous, fast and efficient. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install and support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that presented were professional, friendly and knowledgeable. They completed the Set up my cable provider as well as supported me with an orientation to the fire stick and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. I already had the wall mount so they just had to mount the television. They were great, careful of the wall and surrounding surfaces. I will miss having Geek Squad in home service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - Great as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have had Geek Squad install TV's in my new home for a total of 3 TV's. Geek Squad always stays in contact leading up to your appointment time. When installing the tv, they are accurate and take the time to make sure the job is done write. All while cleaning whatever mess they made up and being friendly. I will continue to use Geek Squad for everything installed in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was prompt and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, professionally done. I was completely surprised. Can't wait to see how it will show on Super Bowl Sunday.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about the fantastic job the Geek Squad member did mounting and setting up my TV. He was very professional and took care of removing all the packing materials from the TV. He also let me know he was on the way and during set up he made sure I was happy with the placement before he drilled any holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It is exactly what I wanted. It is easy to turn on and off. I love the large picture. The color is amazing. The Geek squad made sure that the TV and cable were set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV was mounted perfectly and she fully set up and explained the operation and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and Wolf were right on time and knew exactly what they were doing and had the tv on the wall in a short amount of time. They both were professional and courteous, and Wolf even programed my remote while Fred was finishing the wall mount. They were the best and I thank them both for making it so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install by Will Johntry and his Assistant Mica.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers Will Johntry and his Assistant Mica were Fantastic. Neat, well mannered and very efficient. Their Professionalism was just what we had hoped for. Will even said we could call him if we had any questions...It took three weeks to finally get everything installed, 12 hours of waiting with minimal communication, that is until Will did our install, once again a great Geek Squad expierence!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient , very professional. On time, and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad ⭐️ Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for sending the best on the squad. Mr. Anthony Fernandez and Mr. Randell Phillips worked very well together displaying awesome professionalism and knowledge. They treated my home with respect and kept me informed at all times. I highly recommend them both on behalf of the Best Buy Geek Squad.. Thank you so very much !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Installation! Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent...highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and very courteous with the delivery and installation. Nick and his co-worker showed us how they would install to get the best viewing of the Samsung TV on the Wall Mount. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were professional, friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV’s very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Christina are some of the best Geek Squad staff anyone could ask for! They mounted a total of 3 TV’s for us, one of them including a sound bar, and did a fantastic, neat, leveled job! They even work fast too! They are so friendly and knowledgeable. I will be requesting them again when we decide to mount another TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad thorough attention to detail and adapted to change from wall mount to table top.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy is the best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big reviewer, but the two gents from Geek Squad were simply awesome. They came on a day when we had an ice storm. They WALKED the TV and sound bar down our 69 foot driveway and proceeded to do an awesome job installing everything and getting it going. Best Buy and Geek Squad with “Total Tech Package “ is the way to go.

    I would recommend this to a friend