Customer Ratings & Reviews

Really efficient and fast installation very helpful instruction for initial use

The agent was quick and efficient. Although it was a quick install, it looked amazing

TV mounting was done so well. Excellent service. I am very happy.

Excellent, professional service. Everything was perfect. Installers took all the time necessary to explain the features.

The Geek Squad arrived at the scheduled time to delver and set up the tv. They did their job correctly, accurately and quickly. They were very neat and provided excellent instructions on how to use the remote to add apps. They agents were polite and friendly. I would absolutely highly recommend Geek Squad service to everyone!

Very good!! I highly recommend the service. The technicians communicated with me and clean up after the TV was mounted. If you want the wires hid behind the wall be sure to get the In wall wiring kit and add the In wall Power Extension to your order. You will not be disappointed.

The service guy was excellent and he did a wonderful job. I had my TV mounted on the wall and he did a great job, He arrived on the time he said and cleaned up his mess and asked if I needed anything else and he was good to go. He programmed the TV and got TV all ready to go. I totally recommend him. This was worth the protection plan . Thanks again John S.

I purchases an 85" Bravia and included the set-up. Great technicians. The primary technician even helped be replace my purchased mount with one cheaper and more appropriate for my set-up. They could have cleaned up better from the dust from drilling the installation holes though.

For context - Our purchase was a new TV, 2 TV mounts, move and mount an existing TV and, mount and install the new TV. In a nutshell, the service, set-up and installation was excellent! Our Geek Squad tech - Brandon, was thorough, pleasant and definitely knew what he was doing. For the price, we received all that could possibly have been expected. I highly recommend!

The installer did a great job and was professional and very courtesy, he installed my tv and sound bar with ease and answered all my questions and concerns thoroughly...i will highly recommend my installer Vernon

The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

Perfect to hold 65'' TV. Quick, Easy install and set up.

I bought a TV for my almost 80 year old mother and the person who did the set up could not have been nicer or more helpful. He was patient with her and taught her how to use the tv (it was a smart tv). He also set it up so she could have access other networks. I was so appreciative for the service she received. Thank you for taking care of my mom!!

Steven who put up our tv was awesome and I think he deserves a raise. I would hire him in a heartbeat because of his kindness, quickness, and his stellar customer service. You need to let him train all your staff. He's awesome

Did a very good job, knowledgeable, clean and professional

Agent was the best! I believe his name was Tony..Installation was painless, added service for in-wall conceiver. great job! Recommend service 100%

The team that came in were friendly, cordial, and informative in giving us their insights to the tv’s planned installed location. They had all of the necessary tools and helped my family feel secure in the service.

Geek Squad is very prompt and courteous. They did a great job. Your Call center is a mess though. I won't call them, I have gotten the manager's e-mail and now I get great service. You guys should fix the call center. It is the worst I've ever worked with.

What a great job was done to install my TV mount. The service was great and they did a fantastic job.

Mounted 77” TV and Bose sound bar over rock fireplace. They did an amazing job making sure it was the right height and centered. Connected to sound bar and ensured it was working properly. Was very patient with my questions and concerns. Wires completely invisible. Cleaned up what little mess they had. Highly recommend.