Customer Ratings & Reviews

Steven who put up our tv was awesome and I think he deserves a raise. I would hire him in a heartbeat because of his kindness, quickness, and his stellar customer service. You need to let him train all your staff. He's awesome

The Geeks do a great job putting up large TVs. I have found that working directly with the store on deliveries and installations works best! The corporate online scheduling in the past was not as responsive or accurate as in person. That’s my two cents worth.

The geek squad agent Adam T. that mounted and set up my tv was amazing! He called ahead to advise exactly when he would arrive. He was friendly, funny and explained everything. He didn’t make a mess and kept me informed each step of the way. He exceeded my expectations!

The actual service is awesome! TVs mounted quick and easy and right where I wanted them. Scheduling needs a lot of Improvement. They were not knowledgeable of the services I was trying to schedule… which was pretty simple, 3 TVs, mounted, and run the HDMI cable through the wall. I became a total tech member first to get all the added benefits at $50 a TV. I had to have 2 different appointments because the first one they didn't have all the necessary equipment to run my HDMI cables in the wall like they should have.

Excellent service and overall value - these technicians are extremely knowledgeable!!

It was easy to schedule, and the techs were on time, professional and did a great job.

Professional, friendly and knowledgeable! Geek Squad was awesome!

The 2 Squad members were very professional and worked diligently until the mounting of 2 TVs was complete. They were helpful in letting us know what they advised for an over the fireplace mounting of a 65-inch TV and also very neat with their work in our Brand New Home. Also very knowledgeable with the products from Best Buy.

They were great. I already had the wall mount so they just had to mount the television. They were great, careful of the wall and surrounding surfaces. I will miss having Geek Squad in home service.

A very good option for people who can’t or don’t know how to do this job themselves. Plus not all companies offer this. It’s a very good option to use and have available.

The Geek Squad is great! They tried to use our existing mount for our new 77 inch TV, but showed us how it would not work anymore, and replaced it then and there with zero issues. Very knowledgeable and very pleasant and professional.

Alex was excellent. The team that came to our house was very good at their job. They were very respect of our space and the hygiene they took their shoes off they were very knowledgeable and did swiftly did everything. They further made sure that all our questions we answered and offered lots of help and advice. The whole experience was so good

Ismel and Cody handle my electronic with care and were amazing young men. They made sure I understood every aspect of my electronic. They explained every detail of operating am TV. I am 61 and technology is not my friend. They were very kindand oh so helpful.

My TV is very clear and sharp, And was well mounted by the geek squad, wires were concealed neatly and job completed in a timely manner!

The installer did a great job and was professional and very courtesy, he installed my tv and sound bar with ease and answered all my questions and concerns thoroughly...i will highly recommend my installer Vernon

The team that presented were professional, friendly and knowledgeable. They completed the Set up my cable provider as well as supported me with an orientation to the fire stick and sound bar.

The team that came in were friendly, cordial, and informative in giving us their insights to the tv’s planned installed location. They had all of the necessary tools and helped my family feel secure in the service.

Adella and her team expertly mounted the wall mount, overcoming constraints in the size of the frame it was to be attached to. They installed and setup the TV and then connected it to the existing DirectTV system, gave me some basic instructions, and opinions on accessories we might want down the road.

The guys were great. Once installed, set up was easy and they demonstrated the top features.

I love the TV. It is exactly what I wanted. It is easy to turn on and off. I love the large picture. The color is amazing. The Geek squad made sure that the TV and cable were set up correctly.