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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Incredibly professional and knew what they were doing. Better than any geek squad experience I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Installer Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos the installer was super helpful with installing my mothers tv for her. He explained how to use it with patience. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad techs Rock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians were right on the ball. They showed up, got right to work and didn't stop until everything was working perfectly and I knew how to operate my new TV. They were courteous, professional, respectful and cleaned everything up before they left. What great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team came on time and mounted the TV perfectly and they connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and did a great job and cleaned up nicely. Set all setting for a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    100 % Satisfied with how smooth it went!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Experience! The team was extremely friendly and professional. They were quick and didn't leave anything behind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Came out on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came out on time ,did amazing job and cleaned up all the packing and even took a micro fiber cloth and wiped up fingerprints. Now that is a class act

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks are Amazing creatures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were uber respectful and were amazing at set up n disposal of any pkg materials super tech savvy and I highly recommend this service! My 55in is perfectly set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency is the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gang were efficient, snappy and ever so helpful in making sure we understood how to work the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Outsourced to a local company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted above a fireplace in the middle of the home. The crew took their time and did an excellent job making sure everything was safe and correct. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valve. It’s worth being a total tech member. You get install for free/delivery as you’re already paying for the membership. Great perk! T.v looks great mounted to the wall. All my guests love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely, friendly and professional. They did a great job with the installation and explanation of operating the remote and all settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my tv and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Speedy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit on the expensive side considering that I had a 40” mounted last year. But overall they are knowledgeable, arrived for my appointment time promptly, and had my tv mounted within an hr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew and flawless set up. I did have to add two HDMI extensions to make it easier to tilt left and right, but that was a small adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very professional and courteous. They removed the old television and placed it where we wanted. They respected our home and our wishes, and made sure that we were completely satisfied with the work that was done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Excells!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very professional installation for wall mounting my 85 inch Hisense U8K TV and soundbar. Set up was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job, very appreciative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys only had to re-mount the TV and they were gracious and professional, a pleasure to have them do the job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv quickly and efficiently. It was nice to not worry about getting the tv in and getting rid of the box too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time with quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He communicated his arrival well and arrived within the estimated time. He got the tv installed quickly and answered any questions I had.

    I would recommend this to a friend