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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    You get what you pay for and it’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! I just moved into my new home and they came out and re mounted both TVs that I had mounted in my old place. They were careful and took their time and made sure it was done correctly. I always go through Best Buy because they always do a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great support and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installers were the best. They were awesome. Geek squad went way above my expectations. After drilling, etc. they cleaned everything up. They also worked with me on where to mount my television and even provided advice, that even I never would have thought of, to meet my expectations. Very glad I paid for the service and they even gave a walk through after the install with my products. A+++ job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the setup of my smart Sony TV. The two gentleman who installed my TV were friendly, professional, and competent. They were helpful in answering my questions. Furthermore, they were quick with the installation. I could not ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. Very professional, knew what he was doing, and was very considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, was fast, clean. I'm very happy with this service. Even the price seems high

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Big TV 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying big size TV. cool colors and display. easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the guys that installed and setup my TV. I could not believe how fast they performed a complete in wall installation of a large 77 inch TV. Including setting it up and explaining everything about my new TV. They were courteous, knowledgeable and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dynamic Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good team of installers. They put everything in place, set it all up, answered our questions and did so quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians were on time and efficient. They were friendly and informative. They set up my system with no stress, and it didn't take long. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco & Jacob installed and mounted our TV quickly and hooked everything up back up. They answered all our questions ( even stupid ones) and stayed until we were satisfied that we could work our new TV. Everything operated they way it should and we were very happy with them both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great service, quality execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team from Madison Heights was professional, on time, and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and Michael did an amazing job mounting our new TV. The measured and remeasured for accuracy, and work together as a team. They were so helpful with setting up streaming apps and helping us learn our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech peoples came out and did a really nice job of mounting the tv up. They ask questions how you want it, where you want it, how high, and etc.... And they even program the tv for me....OH YEAH!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the Sono bar. They were very professional, competent, and friendly. They cleaned everything before leaving and after demonstrating how everything worked. They made sure I understood what they were doing; they analyzed the wall and used the appropriate tools. I asked questions and they answered me! I appreciated their service very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team kept me informed of their schedule and expected delivery time. They arrived on time. They were very friendly and very professional. They worked quickly with confidence and obvious experience. They answered all questions and demonstrated how to operate the TV and wall mount. They cleaned up afterwards and carried boxes and trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT INSTALL & CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro & Desiree came out to install a new TV in my 2nd floor bedroom. Alejandro went above and beyond in assisting me in getting the TV to the 2nd floor. Awesome Job on Both of them and were EXTREMELY professional. Best Buy should be honored in having them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fast and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD FOREVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best part of purchasing from Best Buy. They are knowledgeable, professional, and courteous. They took down the old TV; set up the new TV; and hauled away the old one and all the boxes. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally perfect. The guys came in and installed the TV with no hassle. I think our wall is a little imperfect thanks to some unfortunate contractors but the geek squad made it happen. They secured the tv and it looks perfect!

    I would recommend this to a friend