Customer Ratings & Reviews

This subcontracted team was very good and wanted to make sure that the results were precise

The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

i bought a tv for my friend. she chose the time and date that worked best for her. i was at work when they delivered the tv to her apartment. she said the team did great work and they installed it very quickly. best buy made this process so seamless.

Agents mounted the TV and were very pleasant. They were great!

Our two agents, Justin and Matt, were fantastic!! Communication was great, they were knowledgeable and efficient. We also had them install a soundbar and run the wires behind the wall. It just all looks really nice. Very pleased and would purchase again. Yes you can probably do it by yourself or with some help but I highly recommend using Geek Squad to save yourself any trouble.

The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

If you ever had doubts about buying the Premium TV Mounting service, stop second guessing yourself and buy this service. You will not regret it! The Geek Squad Agents, Cameron and Lucas, who performed our service were absolutely professional. They came, they saw and they installed. Their suggestions and professional expertise were spot on. Having these two professionals do the installation saved me a lot of grief and frustration. They were worth every penny spent!

The Geek Squad was prompt and very courteous with the delivery and installation. Nick and his co-worker showed us how they would install to get the best viewing of the Samsung TV on the Wall Mount. Excellent service.

The gentleman that installed, my TV were very professional and very courteous. Yv is great

Installers were great. They deserve 5 stars. However, Best Buy required an additional, unexpected $130 fee because the installation was over a fireplace. I was not asked about where the install would be or told of the additional fee, In fact, the install did not require any additional work because my contractor, in rebuilding the fireplace, installed a well anchored base for the TV bracket. All the installers needed to do was to screw in the bracket. Of course, because the guys were not allowed to do the install without the fee being paid, I paid it unhappily,

The installer did a great job and was professional and very courtesy, he installed my tv and sound bar with ease and answered all my questions and concerns thoroughly...i will highly recommend my installer Vernon

On-time, friendly & very helpful. Perfect setup,?our TV looks great!

The technician was very knowledgeable and professional along with being courteous.

Very pleased with our installation and mounting. Techs were very knowledgeable and knew their stuff!! A+++

These guys did an excellent job. Tim was very knowledgeable and thorough in his work.

The Geek Squad geeks were great in setting up my wall mounted tv & the sound bar I bought for it. Unfortunately they didn't mount a speaker in a wall not fully setting up the sound bar to my tv. I'm having difficulty hooking up wires with speaker due to loss of manual dexterity in my hands. It's very frustrating because I used to set up stereos with no trouble in the past. Still though, what they did was great.

The guys was really professional and was on time. They also sold me a better quality tv mount for the same price

The agents came on time, mounted the tv to the wall and setup the tv for us. They did a great job!

The techs worked quickly and professionally. They handled the old and new TV with care.

Jeff was friendly, pleasant and explained exactly what he was doing, He suggested we replace our power strip with a surge protector. which we agreed was a good idea. The bracket was mounted, TV set up, and the sound bar linked with no problem at all. He showed us how to operate new TV and sound bar. Very good job