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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 38,692 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the employee was very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Great Job Installing Our New Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great and mounted our new TV and made sure everything was working perfectly. As important was the quality work was that they were helpful and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture and is the right size for my room , easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great experience!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and professional. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, very knowledgable and helpful installing an 85" TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad for installations. That being said...I have the total tech support which has significantly raised its prices over the last few months without warning. It used to be $49 for an install of TV mount and now it's almost $200. Not so sure if I'd renew because the tech support is not good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were on time and connected everything for the set up they cleaned up all the boxes and packing stuff took old tv with them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Guys were great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very professional. They mounted two TVs very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Design Team gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for better service. The tech was very nice and knowledgeable and walked me through the menu and settings on my new tv and answered all of my questions and made it easy to understand ....i recommend highly and would use again in the future for piece of mind in knowing everything was done correctly and I am in good hands!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers hold my hand all the way to the final a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an oversized TV for my game room, and wouldn’t have been able to mount it in my own, so asked for Geek Squad to help - they didn’t disappoint! They got the job down very quickly, and centered it well on the wall. I couldn’t be happier with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pro. job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very well done . A professional job. I do feel the cost could be a little more reasosnable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and very efficient. The tech was prepared with all the needed safety gear. He asked to right questions and was happy to demonstrate the functions for the TV, which was pretty new to me, I did not know it had so many new functions. This new wall mounts creates additional new space and it generates functionality for this room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. I was called the night before and given a 3 hour window. He arrived within that window and very quickly removed my old television and installed the new one. He also had something to cover the wires which makes it more attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was the best! I believe his name was Tony..Installation was painless, added service for in-wall conceiver. great job! Recommend service 100%

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad wall mounting of LG 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These team was very professional. They took special care much like they were doing it for themselves; measuring and centering to ensuring all the wires were hidden properly and even mounted the AppleTV on the wall mount out of sight. They cleaned up after themselves as well as taking care when drilling to catch all the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience and knowledgeable on time and didnt take to long

    No, I would not recommend this to a friend