Customer Ratings & Reviews

These guys did a great job. They knew what they were doing and very knowledgeable

The professionals mounted and set up three TVs and all look and work perfectly. Courteous, fast and efficient. Will use again.

These guys are true professionals. They have mounted 5 or 6 TVs for me and completed other services as well. I have never been disappointed. They are always friendly and respectful. These guys care about my floors and my walls and they always make sure I’m completely satisfied before they leave. To some, the cost may be high, but trust me....it’s well worth it to call the Geek Squad.

The agent mounted and installed all our TVS (7). He was very professional!

I had their names written down and I cannot remember but I hope they are acknowledged for their excellent service. Not only were they quick and professional, they went above and beyond in setting up everything and educating me. They made sure I understood everything thoroughly before leaving. 100 stars if I could, best two geek squad members ever.

Alex and Jake came out and hung my new 70" TV efficiently and quickly! I paid a little extra for them to move my current TV upstairs. Later in the day, I went upstairs and turned my TV on and there were some crazy lines all over the screen.. I texted Alex with a few pics and he immediately took responsibility for the damage. This was Sat (Dec 2) afternoon. By Tuesday, a claims rep called me and asked me how much I wanted to purchase a new TV!! I immediately went online and found a 55" for 369.99 and I had a check in my hand for 400.00 by yesterday (Dec 8)! Alex and Jake could have denied they damaged my TV.. not only did they not deny it, they worked quickly and proactively to get me a new TV! Kudos! I highly recommend!!

Agent was professional, friendly, and, most importantly, extremely good at what he did. Got that mount up quickly, with no mess, no muss, and no fuss. He took the time to listen and understand exactly what I was after in terms of the mount and translated that into leaving me with the home video experience I could have imagined.

The guy who came to install ours was very professional. He did a great job installing, was very clean work.

Great Service by the Geek Squad, I had purchased an out of Box Sony Top of the Line MINT! I picked it up at the store, as the store gave me no alternative. Took it home, had my knee Replacement surgery and then call the Team up and they came out and mounted the 65" in our Bedroom, but alas the Store had put the wrong remote for my $3700 TV in the Wrapping, so I called customer service about the Remote and told them I couldn't walk yet, would they mind sending it to me, but they couldn't do that, so I purchased a new Remote from Remote.com and when it arrived I called Team Geek out again so they could turn on the Tv and finish setting it up fo me. It looks swell now, and while I still have things to hook up the Picture is Great. 3 stars for BB Phone Customer Service for fighting me all the way till I just gave up. But the TEAM Geek that came out did an 12 Star job. This is the second time I have used them, they even hid the wiring.

The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

We purchased an 85” TV from BestBuy and needed professional help mounting it on the wall. The Geek Squad came out on time and did a wonderful job mounting the bracket to the wall exactly where we wanted it and then hung that 85” beast on the bracket. They had all the tools with them and cleaned up after themselves. Highly recommend this service to anyone on the fence needing qualified techs.

Geek Squad techs were fast efficient and cleaned up everything when they finished the install. They were very familiar with every piece of equipment and worked together well. Very pleased with their work!

So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

The geek squad mounted a large tv on a wall that was difficult to work with. They worked until they had the job done, were very professional and made sure I knew how to work everything once they finished. They explained a few different items I may want to purchase to advance the sound system. Excellent team .... thanks Best Buy!

Entire installation was very quick and efficient. I was told of potential problems and solutions. I was asked, when options existed, to select what worked best for me. They had all of the tools and supplies needed. They put down mats to protect our floors and the components. They cleaned up after themselves. They showed us how all of the components worked before they left.

Both technicians were very knowledgeable and friendly. Much easier than I had anticipated.

Our Geek Squad installers did an EXCELLENT JOB of installing our new VIZIO TV onto thecswivel wall mount! The TV and the dwall mount installation are both working EXCEPTIONAL WELL! Keep up the EXCELLENT WORK Geek Squad!

Geli did a terrific job doing the install. But, she had plugged in my Roku to the back of TV. Not sure if this was causing "gritty" or "grainy" picture after running about 5 hours. I re-lugged Roku into the power strip. Haven't noticed grainy picture so far but haven't had TV on the extended period of time.

We used the Geek Squad for a TV install. They arrived on time and were super clean and efficient. Got everything set up perfectly just as we wanted it.

Made the mistake of getting installation during the holiday season. Best Buy hires a third party company during the busy season. Very unreliable. Never received a call saying they weren’t coming. Only a call at the end of the day asking to reschedule. When they finally came they were okay and hung my tv efficiently. Next time I will wait for the actual Geek Squad. Should have been told up front that it wasn’t going to be them, instead a third party.