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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, these guys are professionals. Not only do they only put one hole in the wall cause they know exactly where the studs are they tie up the cords neatly. Awesome Job!! They are worth the money cause we would butcher the wall with holes. They make sure the TV is level and so much more, hooking up cable box, DVR, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trusted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and quick service. I only trust geek squad for installation. They set up the tv we bought ready to go with the Roku, soundbar, and ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed 3 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job. Set up everything without any problems. One tv had to have special installation and the second two men did a fantastic job. Our sales person Shoaib was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician's are professional and friendly. They are also following all the Covid regulations They installed my 75 inch Samsung and Sound Bar perfectly. We were pleased at the suggestions they made. i would recommend them to family and friends without a doubt.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Walter. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic great size great tv. Looking forward to gaming with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new smart TV; removed and disposed of my old TV; installed my new TV and instructed me on how to use it and its accompanying remote; and cleaned up any debris from packaging etc. I was very pleased with all of these services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best money I've spent in years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. We had the Geek Squad mount it. No way we could have done it correctly. It has great range of motion and the ability to move to avoid glare from sun. Geek squad was so very helpful and polite. They even went into programming and removed unnecessary options and renamed inputs to avoid any confusion. Love those guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    For Your Eyes Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job when installing the Samsung Frame to the fireplace area. And also putting the Sony Bravia 8 in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad reconnected my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed TV from wall & reinstalled it. They were absolutely wonderful. Made sure I checked everything before they left. And explained several things to me that I never new about. These 2 guys are a great example of great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who came out were awesome. They were knowledgeable and detail oriented. Answered all of my questions and took their time doing the job. Made sure I was totally satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not have been better. very knowledgeable and explained every thing I needed to know. he was very understanding that we were older and not up on all the latest but explained everything perfectlt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No guesswork here!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the professionalism attitude and skills of the two gentlemen who installed our TV. They answered all our questions addressed our concerns handle everything with skill, cleanliness, and care. There’s a reason why we wouldn’t consider doing any work of this nature without the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Large Screen TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, capable, and went the second mile to make sure my new TV was fully connected to my current devices, and that I knew how to operate it all seamlessly and access all of its features. They didn't leave until all of my apps and devices were fully up and running with my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was prompt and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, professionally done. I was completely surprised. Can't wait to see how it will show on Super Bowl Sunday.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i could have installed the wall mount myself, my tv was too heavy for me to manipulate on my own. I opted for the geek squad install and i could not be more impressed. These guys were very professional, fast and clean. I would definitely recommend using thia service. They will run thru a tutorial of how things work as well as disassembly as well. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of answering all my questions and installing the unit exactly how we wanted it. Then they took the time to help set up the remote features and showed us how best to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV was mounted perfectly and she fully set up and explained the operation and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional service. Everything was perfect. Installers took all the time necessary to explain the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular wall mount for my Sony television was installed by the geek squad. This unit can articulate left and right and also tilt top and bottom it’s very smooth and supports the large 75 inch TV. The quality of the metal the anodization of paint and the hardware provided are spot on and the unit even though hidden by the TV looks very good and well constructed

    I would recommend this to a friend