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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! The mounted the 65” TV on the wall, we’re very professional, and were apologetic they couldn’t fully set up the TV because we didn’t have internet yet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient, professional, great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very professional and performed an exceptional job. Arrived on time and were very efficient! So very helpful, we’ve never had any problem on any installation by the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation with great care for the surroundings. Only issue was getting it scheduled, but that’s not the installer’s fault!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, was fast, clean. I'm very happy with this service. Even the price seems high

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job. This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING JOB GEEEK SQUAD :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to install my TV were very kind and efficient! They walked through the process and were very speedy. They made sure my Xbox was properly attached so I can enjoy all of my streaming. They asked if I had any questions because they had all of the answers :) I love the work they did :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very smooth. Professional. And courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great service, quality execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team from Madison Heights was professional, on time, and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and helpful. He was able to come earlier than expected to mount my TV which was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Goodness, gracious, great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fast and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team members did a great job at moving, setting up and integrating my new large tv into our home wifi system. The Team lead was knowledgeable and customer oriented. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick setup and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Efficient Quality Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy mount in my bedroom, although the TV is a heavy Plasma. The team did a great job recommending that it not be mounted directly in line with the top of the door frame as if it is slightly off it will cause depth perception issues - so we mounted it about 2" below and it looks great. They even pulled through an extra HDMI cable for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad arrived and set up in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and very professional set up. Answered any and all questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and very communicative throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is perfect ! You can slightly move the tv with a gentle push or movement of the mount to tilt up down left or right. I would highly recommend to get a technician to install the new mount . They know what they are doing! They installed it perfectly and I didn’t have to worry about possibly leaving it loose or not having it centered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two attempts because the first TV (bought as Like New, but had burn-in) and my installer gave excellent suggestions as to exactly which TV to get and which mount would be best for that TV with my walls.

    I would recommend this to a friend