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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Persistence and determination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Agent's perseverance in getting all my equipment to work with the AP's that controlled my sound bars. It took several different attempted solutions before every thing worked properly, but he never gave up. Mounting the equipment was easy compared to setting up the software for my high end equipment that produced the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on installation services, but I wanted to have our t.v. mounted and it had already been sitting in the box in the living room for two weeks. Best decision ever. The guys were very professional and did a great job in getting everything set up. I would definitely recommend getting this service if you don't have time to do it yourself or you just want someone else to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really efficient and fast installation very helpful instruction for initial use

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you guys so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and his associate were outstanding! Definitely a five star experience mounting our TV. Through chance Bryan has mounted other TVs for our family and has been nothing but professional, polite and a perfectionist. I would highly recommend him and his associate to anyone in central California looking for geek squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were very helpful. They explained everything in detail. The did a great job installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV wall mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean, polite, but most of all knowledgeable - handled installation in our old house well (dealt with uneven floor/ceiling and made TV look level and knew what to do with plaster walls). So wish I could remember the men’s names [the trainee was Ben? and the team lead was ??].

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, knowledgeable and efficient. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Very polite, explained what he was going to do and it was done in a jiffy! It would have taken me ten times the amount of time ( if at all!) to hang the tv myself! And it was centered in the exact spot I had asked for. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.S. doing their thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek Squad excelled at their profession. 2nd of 3 mounts.. No pic cause I am worn out. Be careful when you tell a wife "yes, of course we can change the carpet on the stairs..." You're liable to get much much more work than you expect. However, in this case, she works, and I act like an apprentice just for kicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new TV mount and then attached the new TV. Everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Happy Customer "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I purchased my 75 inch Lg smart tv bigger& better quality then ever id use to own a 55in insignia now im much more pleased clarity, sharpness, & quality "please customer "thanks Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional, and go above and beyond. Definitely would like these guys to install future TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were early and respectful of our home. Did an outstanding job answering all of our questions as they worked. My wife was really please with the several suggestions made and ultimately their recommendations worked out just fine. Bravo Zulu to both gentlemen!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Ryan & Anthony, Geek Squad Installers Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Anthony did an awesome job mouthing the TVs. Explain everything they were doing; shared knowledge to ensure we get the best experience. They were quick, efficient and cleaned up as they went. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased 65 inch LG tv from Best Buy. Excellent picture and adequate sound. Total Tech delivered and set up entire package. I am very pleased with with our purchase! Total tech is a wonderful additional service and installers were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that put the mount on my wall where excellent. They where really professional and didn’t make anything seem awkward! Highly recommend. I’m a basic joe so my comment is actually reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. This is my 2nd installation with Best Buy. The staff has been super professional, and they have gone above and beyond to make sure the everything is up to my liking. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was polite, efficient and did a great job. They were very accommodating to our needs and did not rush the project

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and was easily understood.

    I would recommend this to a friend