Customer Ratings & Reviews

Had a window of time of then the Geek Squad would arrive. I was glad to get a call early in that window saying they would arrive soon. They arrived and were to work. They had to move the TV/mount from one wall to another and they did it with ease. Very knowledgeable and I'm happy with the result. Not my first time having Geek Squad come over to help mount a TV and I have recommended them to others.

Can’t say enough about our Geek Squad service!! Thorough, polite and measured everything to make sure our new TV was mounted perfectly. Even when taking a second look since something was off a little … went back and double checked the leveling (turns out our 1971 house isn’t exactly level … of course!!!)

My TV was mounted for me, and all my accessories (sound bar, dvd player, internet) were connected and tested. Installation was neat, with all wires hidden. Tech was quick, and thorough, and pleasant and professional to deal with. Answered all my questions, and pointed out things that I had not been aware of.

Solid product from a solid company! We could not be any happier with our mounts

The Geek Squad reps, Mike, Mark, and Luis all did an outstanding job recommending what would work best in my home. They delivered the items when they arrived and set to work doing an efficient install that is working like clockwork. I can not say enough about how great these guys have been.

Once the geek squad arrived, it was 2 days after they were supposed to be there, probably because either the wrong phone number or not having the gate code, the installers did a great job, and their expertise was unmatched. They also provided me with handy hints on items that would utilize the system better without seeing the wiring.

Geek Squad Mounting Service for TV’s (ours was 85”) is a “no brainer”. The guys showed up we’re exceptionally polite and professional! They came with everything the needed to mount the TV (tool wise - you have to provide the mount) and not only hung the TV and connected everything...but took the time to program our remotes and walk my wife and I through everything! These guys are PRO’S!!!

Cheek swab so professional came out and mounted my television in what felt like minutes they were very educational walk us through the entire process connected the sound bar gave us a demonstration wore mask and practice the necessary safety measures I felt completely honored to have Best Buy in my home and was completely satisfied with the service that I received thank you Best Buy

Great Service. Technicians were fantastic thourough job

I ordered a TV and mount for my daughter and they delivered the TV, mounted it on the wall and set it up for her. This was all included for $0 because I am a Total Tech Support subscriber and it was definitely worth it. They were in and out in 30 minutes and the TV is well secured to the wall.

Geek Squad is very prompt and courteous. They did a great job. Your Call center is a mess though. I won't call them, I have gotten the manager's e-mail and now I get great service. You guys should fix the call center. It is the worst I've ever worked with.

The nicest techs i have encountered. While installing explained the process. Looks great!

The agents took their time and explained what they were doing or going to do while placing our mount on our wall. They did an awesome job. Could be anymore pleased with our installation,

The Geek agent removed old tv and replace it with a new 50 inch one! Agent was very knowledgeable and in no time had all devices up and running smoothly!

Techs were great. Arrived early and were very professional and courteous.

The Agent installed the mount quickly with no problems. He was nice & knew what he was doing.

The Agents mounted the tv and set it all up . Very satisfied ! Thanks Geek Squad Five Stars !

Fantastic service. Arrived on time as promised and installation was really fast.

I was very impressed by the 2 Geek Squad installers work. They were very confident in the proper procedure to install and mount on my wall. They set up the TV to maximize viewing accuracy for the room and light exposure. Both were personable and gained my trust immediately.

4 yrs ago I purchased a 75”TV from Best Buy and had Geek Squad deliver and replace the one I already had hanging on the wall. When I recently had to purchase a replacement, did’nt hesitate to have them do the same. I ended up buying 2 replacement TVs. They took down the old TVs, replaced HDMI and hung the New TVs. The guys were very knowledgeable and respectable.