Customer Ratings & Reviews

The Geek Squad is fantastic! They are very professional and knowledgeable. They had my new TV up in no time and answered every question I had with all the patients that was needed.

We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

The crew showed up on time and communicated their schedule before arriving. They sized up the existing setup and decided to make some slight adjustments with the mounting kit. Measured 3 times and moved it once to exactly where it needed to be centered above our fireplace. Awesome, job, clean, all adjustments made, reviewed features and even helped me move our old TV out of the way. Very pleased with the service. Thank you!

I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

The technicians from Best Buy delivered and installed my two new televisions. They were efficient, fast and polite.

The 3rd party that completed my TV connect and setup did an outstanding job. They well in complete compliance of protective coverings as well as social distancing. They were professional, ensured that everything was installed, mounted and working correctly, explained all the how-to's and cleaned up and removed all debris before leaving.

The agent set up my television (no mounting was required) and made sure I had access to everything I was supposed to and explained how to navigate among devices. He was patient and knowledgeable.

The guys set up and connected our TV to all the cables in record time. They were friendly and courteous. And very mindful to wear covers over their shoes. And they took the old TV and box!!

The installer was very professional and helpful. He was able to come earlier than expected to mount my TV which was great.

I had wanted to get my LG OLED mounted on the wall in my living room for awhile. When I finally got it scheduled I wanted to have the same Great Service by Geek Squad that I received when I had them deliver and setup my LG originally. Chris, the Tech that mounted my flat screen, did a great job.

Ramon from the geek squad did an excellent job with my TV installation. He was punctual, respectfully wore a mask and ensured that TV was positioned precisely how I needed it. Was very patient to getting the job done well. Left the work area very clean and tidy after install truly impressed.

The Guys where excellent they put up my 65” TV in one hour and it looks Great!! Nice Job

The Geek squad was amazing. We had two techs in to do the work. The assisted each other and worked independently of each other. The installations went well - fast, efficient and well done. After each tv was installed we got a detailed explanation of how they worked and how we could access all the features. We are very pleased with the level of service we got.

GeekSquad showed up punctually, something I love in today's age of 4 hour service windows. After asking about my desires as to mounting placement, I was provided with additional options/points to consider, and then they got down to business. GeekSquad did the install of the TV & Soundbar, including configuring the wireless subwoofer and programming all of various inputs. A great service all around.

The representatives delivered and mounted my TV and did a great job! They were very efficient, courteous and aimed to pleased.

Two guys from the Geek Squad brought my newly purchased TV and wall mount to my home and installed it in less than an hour. The cost of the install was well worth it as I would not have been able to do it myself. Plus they did the TV setup and made sure everything worked before they left. They attached the existing sound bar and cable box with no problem and gave me instructions before they left.

The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

They were great. I can't remember their names. I have been very pleased with everyone I have worked with on the Geek Squad.

A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!