Customer Ratings & Reviews

The team did a great job mounting the tv over the fireplace and were very friendly and professional. They also fixed wiring that the home builder had left hanging out of the wall (in case we wanted the tv on the floor)

Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

I could not speak more highly about the people who installed my picture. They were so precise, delightful & explained everything i asked. I had to have my first screen tv exchanged & insisted upon the same people i initially met even though i had to wait a little longer to schedule with them

Great Job, very quick and efficient and removed all the packaging

The Geek Squad agents that did this install were excellent! Very knowledgeable, professional, and personable. They tested all the equipment and ensured that we knew how to use all functionality related to our new tv system. Couldn't wait to get a survey to give them the kudos they deserve.

The guys set up and connected our TV to all the cables in record time. They were friendly and courteous. And very mindful to wear covers over their shoes. And they took the old TV and box!!

The agents mounted my TV and connected it to all my devices. He went out of his way to make sure we was overly pleased and satisfied with his work before he left. He was very friendly, knowledgeable and respectfully at all times. I wish I could give the tech more then 5 stars that’s how please I am.

I paid geek squad to install my soundbar & wall mount my 65" TV. Totally worth every penny. They were professional and cleaned up all mess & debris related to the install and even installed everything in such a way to to have no wires showing. Totally recommend using them for all electronic needs

Excellent service. This is my 2nd installation with Best Buy. The staff has been super professional, and they have gone above and beyond to make sure the everything is up to my liking. I would recommend this service to everyone.

Great mount, and excellent job by the Geek Squad to install.

The agent set up my television (no mounting was required) and made sure I had access to everything I was supposed to and explained how to navigate among devices. He was patient and knowledgeable.

Tom and Antonio went above and beyond in securing a TV to replace the one well had ordered. They were expeditious at installing even setting up streaming apps! Their customer service turned what could have been a disappointing and frustrating experience into a stellar one!!

Brian and John arrived on time and got right to work. They measured, drilled, leveled and installed the mounting bracket to the wall. After affixing the TV, they even thought to stuff some of the cordage into the back of the bracket to minimize cord visibility. Very professional! Highly recommend the Geek Squad!

Geek Squad was good, they installed both TV on the wall mounts I bought. They were fast.

Had a great team if two who delivered, installed, then walked me thru a few things to know. Kyle and colleague worked as a well-oiled, efficient team.

We purchased a Total Tech membership when we purchased our 65" LG OLED TV. The install of TV and mounting bracket was free with our Total tech membership, and install was on a brick wall requiring special mounting fasteners. There was some confusion between Best Buy and the installers regarding the install date and it appears the confusion was on the part of Best Buy. Still, a great quality install.

Awesome TV mount that is very sturdy! Geek Squad did an awesome job!

The two technicians who came to my house were incredibly professional and helpful. They took proper precaution when mounting my TV and cleaned up afterward. They also gave some advice on my sound system and were easy to talk to. Very happy with using this service for such a big purchase. Would hire again.

The Geek Squad guys came and were excellent. This is the second time I have had them install a tv during the pandemic. They wear masks (and do I while they are here) and are friendly and offer all kinds of advice. I can do a mount myself, but not as quickly and effort free and these guys. I’ll continue to use them when I need a tv mounted.

Geek Squad was very professional and knowledgeable with the installation and mounting of my 2 TVs. They were on time and did a great job. They configured my fire TV devices for both TVs and recommended a different mount and HDMI cable for one of my TVs so that the TV was mounted safely and that I would have the best viewing experience. I highly recommend them.