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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and easy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They came in and quickly installed my mounted tv. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal and new Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite and professional and made surety tv was installed to the height we wanted it and made sure it worked. They showed us some new functions on the tv and remote and made sure we were ok with it before they left. They took old tv out side for us and cleaned up completely after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite, very skilled and did a great job. I'd never had a TV mounted to the wall before, and was really nervous about having something so fragile suspended from the wall of my 100-year-old house. The tech did a great, professional job, and it was obvious he'd done it many, many times before, and that soothed my nerves. It looks great, and I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and was on time and very knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful install&mount experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great experience with the install&mount service. The tech was very professional and nice to help us, not only the install&mount, also taught us how to use/maintain the projectors. I want to recommend to try the Geek Squad service, which I always had great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Babies room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient putting this mount up. Love the mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great advice and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick / Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and his partner did a professional, timely and owner friendly mounting, setup and tuning of the new big screen TV! Very cordial and answered all my questions in a manner that was easily understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came out to install it were some of the easiest people to work with. They updated me when they would be at my house, showed up at the time they promised and finished quickly. They set everything up and cleaned up any mess. Very professional and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at my home on 12/24/20 was exceptional, put his all into the job. He knew exactly how to figure out a situation that he had not encountered before. Kudos to Pablo. Please recognize him for a job beyond well done The previous geek squad rep had no idea what to do, hung the TV incorrectly never even attempted to connect the soundbar and left my home in disarray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount, easy to install and handle. Great foe self installers. Used it for both a 65” and 55”TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture Easy operation. Connection easy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my TV ,did all the connections he was professional ,and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a false start on first scheduled delivery, nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT INSTALLATION! HIGHLY RECOMMEND.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Jason was fabulous. He took time to mount my new TV and install the apps necessary for me to view the TV choices available to me. He was methodical and as for me, he was particular in doing his best to hide cables, etc. He was patient and thoughtful. You have a wonderful employee in Jason.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Green Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv on the wall and made sure everything was working properly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    REAL Best Buy geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second attempt. The first Geeks stole from me and did not mount properly. The two that came yesterday were STELLAR THEY COULD NOT HAVE BEEN BETTER..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the setup of my smart Sony TV. The two gentleman who installed my TV were friendly, professional, and competent. They were helpful in answering my questions. Furthermore, they were quick with the installation. I could not ask for more.

    I would recommend this to a friend