Customer Ratings & Reviews

The team was efficient and very nice to work with/helpful. They got the job done right & quickly!

The agent brought the wrong mount and had to come back later the same day. Then he put extra holes in my walls that I now have to cover up.

Excellent service. Such professional and neat work.

We had 4 wall mounts and 4 TV's to be installed. They worked as fast as they could and did a very good job.

The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

The agents removed my old TV and mounted new TV with new mount. They connected and assured proper operation of my devices, cable box and home theater.

Thanks for sending the best on the squad. Mr. Anthony Fernandez and Mr. Randell Phillips worked very well together displaying awesome professionalism and knowledge. They treated my home with respect and kept me informed at all times. I highly recommend them both on behalf of the Best Buy Geek Squad.. Thank you so very much !

The technicians did a terrific job mounting and connecting our new 77 inch LG C3 OLED TV. I will always use the GEEK Squad to install anyone large and/or complicated.

Samsung has been a favorite brand for me in the past, so buying the 75" Samsung TV was an easy decision. The picture is great, side viewing excellent, and fun to watch programs in stereophonic.

The agents who mounted my TV were great and quick, they arrive on time and got it done so quickly and also show me how to used the TV ..

The team that mounted our TV was very professional and knowledgeable about the product. They were mindful of how they handled our TV which i truly appreciated. It's so thin and fragile.

From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

The guys were great. Professional and nice. I’d recommend. Not a fan of customer service on the phone. Promised me call backs twice and I never got a call. I had to follow up with them three times.

Geek Squad does it again! David came out to install the mount and hang the tv for me. He was great. Took his time doing an expert job. Also spent a good deal of time doing the initial set-up of the tv programing which I really appreciate. He made sure I understood the basic functions before he left.

The Geek Squad did a great job installing my new 86" LG TV. They were very professional, friendly, and easy to get along with. Once installed they made all the best settings for the best picture. Each time they came in the house they snapped on booties to keep any dirt out of the house. Great job.

The technician was on time, professional, patient, and thorough. He provided customer service I rarely see any more. He expertly mounted the TV, made sure all parts were working, stayed late to complete the job and was pleasant the entire time. What a gem! It's difficult to find a true professional who stays beyond the normal hours to be sure we( the customer) is completely satisfied!! Thank you!

Excellent picture. Easy to use and a good sound system.

The agent mounted our TV, set up cable and blue ray remote, and connected all devices. He instructed us on how to add apps, make changes to the TV set up, and use of the new remote control for the TV. Mike did a great job. It was a pleasure to have him come to our home and work with us.

I so appreciate this service. Christopher was efficient, neat, programmed my cable and streaming box, and answered all my questions. He showed me how to work the remote control and cleaned up efficiently. I'm so happy I paid for this service.