Customer Ratings & Reviews

We chose to purchase this because we bought a TV from Best buy and wanted to have it mounted the same day it arrived. The guys that came out to mount my tv were awesome. They showed up on time and worked quickly. They also dialed in all the settings and got it connected to my wifi network. They went over everything, explained the remote, how to get around, etc, They also cleaned up everything before leaving. So the service itself was top notch. However the purchase price isn't a very good deal for what's actually included. And what's included is nothing. All you get, beyond the basic tv set-up I mentioned above, is your tv, mounted on the wall with YOUR mount. You see the technicians aren't allowed to do anything at all with the wires, They won't hide them in the walls or anything like that. You also have to be sure you've already purchased the mount yourself and have it available. So for $200 what you're really getting is just a basic tv hang, using your own mount. That can be had for $50 all day on the Marketplace. And getting the tv set up and connected to your wifi is pretty simple. Something you can probably do yourself if you HAVE wifi, because you're already used to finding and logging onto your network. It's kind-of like the "convenience fee" you pay when you go to the corner 7-11. You're willing to pay more than you know you should if you're wanting it all NOW, like we were, But if you can wait, you can certainly get a tv mounted much cheaper.

Fred and Wolf were right on time and knew exactly what they were doing and had the tv on the wall in a short amount of time. They both were professional and courteous, and Wolf even programed my remote while Fred was finishing the wall mount. They were the best and I thank them both for making it so easy.

Excellent job was done by Geek Squad Employee. Very knowledgeable and careing.

The agents that put the mount on my wall where excellent. They where really professional and didn’t make anything seem awkward! Highly recommend. I’m a basic joe so my comment is actually reliable.

The installation was excellent as I mentioned before but it’s too expensive, so I would not choose to go with Best Buy again in the future even though they’ve done the last three for televisions that I had, I won’t use them again because the price is going up too much

Even though the installer were not real familiar with my old sound system they did manage to get it connected and working. The TV was installed right where I wanted it and everything connected and works and they never even made a mess to cleanup.

Service agents did a fantastic job mounting a 75' TV to the wall with the TV mount I provided. They were quick and thorough with connecting and setting up the TV to the AV Receiver and Direct TV.

Agents unpacked and mounted my new 77 inch Samsung TC (in a corner) for us....get job

The geek squad agent Adam T. that mounted and set up my tv was amazing! He called ahead to advise exactly when he would arrive. He was friendly, funny and explained everything. He didn’t make a mess and kept me informed each step of the way. He exceeded my expectations!

The GEEK installers were polite, courteous and efficient. They left no mess for me to dispose of upon departure.

Alejandro & Desiree came out to install a new TV in my 2nd floor bedroom. Alejandro went above and beyond in assisting me in getting the TV to the 2nd floor. Awesome Job on Both of them and were EXTREMELY professional. Best Buy should be honored in having them.

Joseph & Rob did a great job-courteous, professional and efficient. Their knowledge was invaluable in setting up a new tv and sound system.

I used the Geek Squad to remove my old LED TV and mount my new 4K TV in its place. I'm fairly savvy with connections, but there's no way I could have handled the mounting and removal of the old set due to size and weight. The guys were within the time window, called ahead before arrival, and took care to make sure everything was setup and working in a way I understood before leaving. Would definitely use the service again for something like this.

The item is great i recommended to all people. The service is great with the installers.

Im satisfied with the mount.highly recommended.Awesome

Geek squad is great!! Very professional and did a great job!!!!

The installers were very helpful friendly and educational. Kudos to them both

Once again the Geek Squad installation team did an outstanding job of installing our Sony 75 inch TV above the fireplace. We have used the Best Buy Geek Squad TV installation team previously with excellent results.

They did a great job! I just moved into my new home and they came out and re mounted both TVs that I had mounted in my old place. They were careful and took their time and made sure it was done correctly. I always go through Best Buy because they always do a great job!!

Joshua was friendly, knowledgeable and efficient. He made sure he explained the entire process of the installation and asked if I had any questions after he finished. He set my system up and it was ready to use when he left. I would love to have him service my requests in the future.