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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 38,688 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Neat installation, knowledgeable technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat installation, knowledgeable technicians with helpful hints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and very communicative throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and completed the installation very quickly. Answered my questions regarding the installation and how the TV was set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and advised on better TV Mount. completed it efficiently and completely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We were very impressed with this Geek Squad Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad installation and mounting for our 55" Samsung for our console which can be lowered and raised as we desire. The Geek Squad (Andy & Alex) not only did a perfect job of installation and mounting of the TV, but provided excellent, detailed training on all the features available on the Samsung smart TV. We were very, very impressed with the work of Andy and Alex and would strongly recommend them to anyone needed TV connection and mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up and connected our TV to all the cables in record time. They were friendly and courteous. And very mindful to wear covers over their shoes. And they took the old TV and box!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about the fantastic job the Geek Squad member did mounting and setting up my TV. He was very professional and took care of removing all the packing materials from the TV. He also let me know he was on the way and during set up he made sure I was happy with the placement before he drilled any holes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Geek Squad guy so far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great, polite, professional. Even wore booties over his shoes to prevent a mess. We had bad weather. The TV was mounted great so far. We haven't really moved into that guest bedroom, but if feels strong & sturdy, turns nice, etc. The only complaint I could have was he left a bit if garbage from the shipping box on the floor but I still give him a 10!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and professional. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect. Geek squad did a great job. Television looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted our TV was very professional and knowledgeable about the product. They were mindful of how they handled our TV which i truly appreciated. It's so thin and fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Sony 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They in stalled a Sony 85 inch TV and did a great job. Looks great and work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad put up my tv & mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome! The called the day before and then when they were 30 minutes away. They removed my old mount put up the new one and then put the tv on the mount! They were quick respectful and I really appreciate what they did for me! Outstanding work!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Prompt and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 55 inch TV quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services the guys that helped mount my tv were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional Geek squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well, but the installation was exceptional and quick. The tech's ability to program the TV was mind-blowing. I was mesmerized by his agility and dexterity in entering the data in the remote control. Best clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team doing the installation was absolutely fantastic. Very professional, efficient and thorough in how they did the installation and offered guidance in how to position the tv based on the mount used and accessing the tv for connecting additional cables later on. Every part of their process was professional and highly impressive. Great experience overall!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with my schedule. They were professional, so very helpful and very thorough in making sure that everything was hooked up correctly and working as it was intended. Matt and Kevin were great!

    I would recommend this to a friend