Customer Ratings & Reviews

A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

Install guy was awesome. Friendly and explained everything and made sure I was happy w/ the install before he left.

Two guys came over to set up the tv and they were very helpful, one of them set up everything and the other guy answer all my questions. I had the TV on the wall and running in no time. Excellent service.

Tha technition from the Geek Squad was friendly, helpful, and worked with me to intall my TV so I didn't need to move the mounting arm. It fits nicely in the space of the replaced TV. He spent the time to help me get it all set up and working together with my internet, my Cable provider, and sound bar.

What a Great Team Geek Squad has. Appointment was set up and they turned up on time. Ready with booties to wear in the house!! So prepared! Two of them worked so efficiently and had everything working in a short time. Love Geek Squad!

Best Buy agent’s adjusted the wall mount and installed the 85” TV in a timely manner. They were polite and respectful of my property. They also cleaned up after the install. I am very pleased with Best Buy.

While mounting the Samsung 85" Class 8000 Series TV requires careful planning and assistance due to its size, it offers an overall smooth experience if you're prepared. Once mounted, it delivers a sleek, modern look, and the viewing angles and cable management options help enhance the overall setup. Be sure to use the proper mounting hardware, and consider professional installation if you're not confident in doing it yourself. Good thing Geek squad did the mounting!

The install crew is very thorough and professional. They make sure you’re ok with everything before commencing work and ensure satisfaction prior to departure.

Good tv mount for 48 to 70 inch tvs and east to install

As always, very professional. Took care in finding the best secure place on my wall to hang TV. Gave instructions on how to adjust the TV. They were pleasant and friendly and arrived on time.

We purchased a 85 inch Sony tv for our parents and since we have used Best Buy geek squad for all 3 of our mounted tvs we knew that they would do a great job. Our parents said the installers were so courteous, friendly, and helpful. They took in consideration all the COVID precautions which is greatly appreciated!

They set up our OLED TV perfectly, with no issues or damages. However, they refused to relocate our old TV due to a foot injury on one of the professionals. While it was not a big issue, I wish we were sent different professionals because I had to pay extra for good samaritans to finish the job.

TV was installed successfully, but later on when uninstalling due to us moving we discovered that most of the screws were stripped. The guy who serviced us also didn’t speak great English so we couldn’t communicate well with him but all in all he successfully installed our 84” tv.

Geek squad was well worth the extra fee to install. They were curtious and cleaned up all boxes. They mounted the 64inch tv to the wall and set up the sound bar. Also, explaining how to operate Both. I would have never managed this on my own. Very satisfied With work and would recommend

Very satisfied with the service I received. They were prompt and install my TV and explained how to work it too.

Installers were great. They deserve 5 stars. However, Best Buy required an additional, unexpected $130 fee because the installation was over a fireplace. I was not asked about where the install would be or told of the additional fee, In fact, the install did not require any additional work because my contractor, in rebuilding the fireplace, installed a well anchored base for the TV bracket. All the installers needed to do was to screw in the bracket. Of course, because the guys were not allowed to do the install without the fee being paid, I paid it unhappily,

My Geeks were the best! Well worth the fee. They came on time, we’re very careful and installed it at the height I desired even thought they had to remount my old wall mount. They were very patient in getting me started with the smart tv apps. I can’t thank them enough!

Greg was excellent at installing our new 75 in Television. They even took the box so I don’t have to put it in the junk! I’ve had to contact him several times over questions on how to operate it since I AM NOT Technical! He has been so kind & patient with me. I definitely recommend using the Geek Squad for installation.

The Geek agent removed old tv and replace it with a new 50 inch one! Agent was very knowledgeable and in no time had all devices up and running smoothly!

The agents were very knowledgeable and friendly! Great customer service although I had to pay over $900 for 3 TVs. It should be the one visit. Very pricey