Customer Ratings & Reviews

All agents that arrived were courteous and pleasant. They installed everything extremely quick and safely. Even the trainee was awesome. Kudos to them!

Geek Squad crew was very professional and helped us decide where and how to mount our TV for not only best performance but also saved us money on our TV service provider bill. They not only did a good job but helped make sure our new equipment was fully operational and showed us what we needed to do to access our system.

I purchased the top of the line tcl q58 98 inch tv after asking the techs at Best Buy what they recommend and tcl was not what they recommended for sports the picture was shuttled so I took it back with no problem I bought the Samsung they did recommend and now I’m a happy viewer the service and installation was excellent great service

The Geek Squad did a very professional installation for wall mounting my 85 inch Hisense U8K TV and soundbar. Set up was awesome.

Nick and his partner were awesome. They did a great did with delivering and hanging my TV. And also sending a Best Buy rep to my house within hours to discuss my surround sound options and packages. All team members practiced safety with mask and shoe covers. I would certainly recommend the Geeks for service!

Techs Al and James delivered and set up my lg tv. They couldnt have been more professional while at the same time very friendly and informative. Although my purchase is a teriffic addition to our home, meeting and dealing with Al & James was actually the high point. Way to go Best Buy, great guys!!

Try to install my 86 inch TV with a friend, did not turn out too well. With the Best Buy Protection I was able to replace the new tv and have BB install. Looks great and I have the piece of mind knowing it was done right.

The geek Squad agents connected my Samsung 55" TV and sound bar and answered all my questions.

Great job mounting my t.v. Made the extra effort to run the cables through the wall and put in a cable manager I had without charging more. This service came with my purchase so it was awesome!

The team was on site at the specified time. They answered all our questions, and walked us through the installation of the TV in our garage. Great work and will use them again.

We hired Geek Squad to come to our home to install a 46" TV connect wall mount for us, so our TV is safely mounted to the wall. The technician Malachi came out and did an exceptional job. She is a professional, friendly, productive individual who made sure that the area she worked was cleaned up afterwards. We were very impressed with Malachi work and hope that she receives the a commendation for the great service she provided us. We would definitely use Geek Squad again.

It was great to have the geek squad come and mount my TV onto another wall did it beautifully and I’m so much happier now on the wall it’s on makes my living room look real nice

Although it was my boyfriend and brother who installed the mount and not myself, I would say it looked fairly easy for them to do. They had the TV mounted within 20 minutes. This mount is great because it allows you to move the TV from left to right, as well as up and down, depending on how you want the TV positioned.

We had a little misunderstanding on where it as supposed to be mounted but because they made it right I'm giving them 5 stars.

Professional expertise was delivered and applied as promised. Extremely satisfied with the results..

The Geek Squad came to our office and hung an LG - 86” Class UP8770 Series LED 4K UHD Smart webOS TV in our Board Room. They were courteous, professional, and knowledgeable. They had the TV on the wall in a very short period of time. Job well done!

First off, props go out to the guys that installed the tv mount, In wall power kit and 85” Sony TV. They told us exactly when they would be here. They measured for exact fit on our wall Without making a mess and setup the unit to work with our existing remotes. Professional service was truly their mantra. Looks great guys! Thanks!

They were professional, knowledgeable and got the job done!

I love my new tv and I love that my wires aren’t showing. Thank you to the installer.

What a great experience! The guys cam in mounted the tv and helped by programming and explaining all the features. Great service and I am so happy I am a Total Tech member. It’s well worth it