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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 38,688 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient , very professional. On time, and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Customer service communication was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 85” TV unboxed and mounted while I wasn’t even home. Did excellent!!! I plan on using geek squad again in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very helpful! They took no time to get the job done and answer all questions!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I pressed the Quick and Easy button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery and installation of my tv wall mount. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new smart TV; removed and disposed of my old TV; installed my new TV and instructed me on how to use it and its accompanying remote; and cleaned up any debris from packaging etc. I was very pleased with all of these services.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad to the rescue for tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous and knowledgeable. They were very helpful and didnt rush me through my questions, treating me with respect. I am not a techy guy and they were a godsend. I will definitely use their services again and feel confident referring them to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was done so well. Excellent service. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Resuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home, mounted my television and explained all the features, warranties and more. A truly thorough experience and I'd recommend Best Buy for mounting again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done install, all my questions answered, done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were very flexible with timing and worked well around my work schedule. They quickly got the job done and cleaned up very well. This is the 2nd time I’ve used them to mount a TV in my house and both have been great experiences. It’s very well worth the price because then I’m not stuck with a giant TV box that I have to get rid of.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful and thorough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my home installation was great. They were meticulous and made sure everything was aligned before mounting. Checked with me throughout the process and it turned out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer got there early and was not only professional, but friendly as well. He explained everything he was doing, asked if I needed anything else before he left, and made sure that I was happy with the job. In the end, he also stopped me from cleaning up and said that was his job. He then proceeded to clean up everything in the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Ring Device Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging the mount and the tv. They were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great jog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was great and did it in a timely manner. Was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV very quickly and guided us through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was clean, professional, and quick! Their mounting services helped finish my living room setup. Will definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Jeff and Sean installed both of our big screens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad multiple times and have nothing but praise for the professionalism and quality of the work! both Jeff and Sean have been to our home each time, and in our opinion, there is no better team!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and perfectly mounted my new TV and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv wall mounted call the geek squad!! They’ll do a very professional job!!

    I would recommend this to a friend