Customer Ratings & Reviews

The crew was amazing- everything came out great and they were super clean and organized.

Two guys from the Geek Squad brought my newly purchased TV and wall mount to my home and installed it in less than an hour. The cost of the install was well worth it as I would not have been able to do it myself. Plus they did the TV setup and made sure everything worked before they left. They attached the existing sound bar and cable box with no problem and gave me instructions before they left.

Very efficient- brought with them everything needed - checked the wall out to make certain they used the correct bracket. Mine was not suitable for the wall.

I was so happy with the Geek Squad, very professional. It was great that they mounted the TV and set it up with all of the set up steps

Excellent picture. Easy to use and a good sound system.

From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

We had an agent from the geek squad come an install two TV's. I was very pleased with the communication regarding their arrival time and he did an excellent job installing the TV's.

The Geek Squad guys that installed the TV Mount to hang the TV on the wall was very organize, neat, professor and knowledgeable. They had an answer for the questions that I asked. It didn’t take long to complete the job.

I think the geek squad was great. They were knowledgeable and knew what they were doing. They made sure everything with in there perview was done right and explained the answers I needed.

Jim was great! However the rest of my experience with Best Buy was terrible - both in store and phone. Quite possibly the worst customer experience ever. People gave me misinformation - repeatedly; people repeatedly lied when telling me I would be called back; one in store person was shockingly rude...and this is upon my first meeting him and giving him background (which he requested)...I didn't know him, had no experience with him, was simply telling him what had happened and he was grossly unprofessional; it took from my orginal PAID order on Jan 1, until Feb. 2 to get my TV installed...after two no-notice cancellations. Beyond terrible.

I love my new Samsung Frame TV. The guys who installed it were really careful and wanted to be sure I was happy with it.

The Geek Squad tech was the best! It was worth every penny to pay the reasonable fee to have him mount our new large TV on the wall, hide the wires and set everything up so the TV was ready for our immediate use...........all in the matter of about 30 minutes. He was very professional, helpful and did a fantastic job.

No problems with installation, was super quick and they made it look easy

The guys came into my home and were really clean. They mounted the TV very fast and also were super knowledgeable. I had a TV mounted a couple years ago as well and was very happy with the results.

Good tv mount for 48 to 70 inch tvs and east to install

Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

The Geek Squad employees assigned to install and mount the tv did an excellent job in a timely fashion. The spent considerable time explaining the features of the tv.

Installers did a great job. They were punctual, courteous, and thorough.