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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Ken Carmichael

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad did a terrific job getting the TV mounted properly, hooked up to our satellite dish quickly, and no problems getting it to work properly with audio receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic great size great tv. Looking forward to gaming with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Superior Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed huge TV on wall mount. Something I could never done myself Secured perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an agent from the geek squad come an install two TV's. I was very pleased with the communication regarding their arrival time and he did an excellent job installing the TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that came out and setup my S95C. They were quick and friendly. Helped me with my remotes. They called ahead and showed up earlier than scheduled. Very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Erika and the other technician came the second time with the appropriate equipment they were able to promptly efficiently and professional complete the job!! They did great and explained everything as they went along!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time delivery and installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly and hard working. They stated they were unable to use the TV wall mount I purchased from Amazon.com. Since I wanted my tv hung I purchased on from the agents. “Luckily” they happened to have a brand new tv mount in their van. I don’t know if BestBuy forces the Geek Squad to push BestBuy products in their customers home. Just seemed very suspicious.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Samsung 55" OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Rep installed and mounted the TV on a full-motion wall mount and connected it to an antenna, a soundbar and a DVD player. He also connected the TV to our home network.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very detailed installer. Took his time and made sure we were satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad gets it done no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. The two of them worked so well together and were so efficient. They paid attention to details that others might have ignored. I'm pretty stubborn about asking for assistance, but it paid off big time having this installation completed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an excellent job went above and beyond to help me set up my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Installed equipment very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience and knowledgeable on time and didnt take to long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and knew where to put TV in perfect spot

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad was great. They were knowledgeable and knew what they were doing. They made sure everything with in there perview was done right and explained the answers I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad everytime.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & Geek Squad always get my TVs mounted correctly in my house. They always explain to me what they doing and why and they make sure everything works and they clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did an excellent job. Mounted the TV on the wall, connected to the sound bar and cable box quickly and efficiently. Got everything synched and left me fully happy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the mount and TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Pros. Oleg and his partner came in and out in less than 2 hours.

    I would recommend this to a friend