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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well mounted, and works well. The technicians worked diligently and smoothly and got my large tv safely up on the wall and the mount works LIKE MAGIC!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The team was efficient and friendly! I would definitely use the service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This task would have been very difficult for me. A geek squad team came and knocked it out in minimum time. I wish the initial appointment window was more precise. But I'm very satisfied with the install and service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    5 star Geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have forgotten one of the young men's name regardless Warren and Myles? Deserve a 5 star rating for everything. I couldn't be more pleased and I'm hoping to see either one of them once I get the internet and cable hooked up. They where very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed and Marcus did a great job! TV works beautifully with our complicated audio system. They are thorough, knowledgeable, on time, follow social distancing and cleaning protocols, and leave work area just as neat and clean as it was when they arrived. Cannot give enough compliments to this team— recommend them highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very polite and professional. Also very quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that did the work were great. Very neat and knowledgeable. My home theatre receiver had an issue. They tried very hard to trouble shoot the problem. Unfortunately the component had a terminal issue and I had to buy another one. They came back in a few days and got everything running perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very well from the get go. The techs were very professional from the time I received the call to confirm the install and continued even after they left. The techs were precise in measurements and provided answers, suggestions and explanations when needed. Definitely a must when your not too sure if you can tackle the task yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a service for install the Tv on the wall and they did a great Job So professional and clean Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were extremely professional and courteous, and did the job very quickly, especially compared to how long it would have taken me! The install was pretty straightforward for them, and they hooked everything up and tested it out. Everything went very smoothly, great job! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subcontracted team was very good and wanted to make sure that the results were precise

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large screen monitor wall mount for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job. Perfect mount to the wall of a large screen monitor. Very grateful for such beautiful work and choice of mount that allows easy access to pulling monitor away from the wall to allow changing HDMI inputs and pushing it back to be flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer of Best Buy for years. I had Geek Squad install home alliances, entertainment systems, you name it. Rowel and Matt have to be the best Geek Squad that has ever come to install anything. They are very friendly, knowledgeable, and are perfectionists. There aren't enough words to explain how amazing their services were today. They are the type of people that makes you keep wanting to shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man showed up on time as promised. They knew exactly how to install the TV with the sound bar and did an excellent job mounting both. They explained how do you use the items that I had purchased and went over the remote control with me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a TV mount, and I must say, I am extremely satisfied with my purchase. This product has exceeded all my expectations and has proven to be an excellent addition to my entertainment setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional caring people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the wall mount and my 85in TV, quickly and professionally. Even though the dang thing weighed about 100 lbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a terrific job installing the wall mount and the Television. He helped me get my stations working and programming the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my tv wall mount. These guys were professional and courteous. They explained all that they were going to do. Once the mount was installed they even mounted my sound bar at no additional cost. They proceeded to sync my cable remote with sound bar in addition to pointing out some additional features for my tv. I would highly recommend using them for installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed our TV quickly and even arrived early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, informative and got to work right away. Made sure everything was in good working order.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great crew great work very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all the additional components to make this TV watching experience very pleasurable. This Geek Squad crew was quite knowledgeable and very efficient in the performance of their duties. This geek squad crew also answered all of my questions to my complete satisfaction.

    I would recommend this to a friend