Customer Ratings & Reviews

The Geek Squad guys were awesome! They quickly mounted and connected our new tv. They took time to answer all our questions and helped us understand all it's workings! I would recommend them to anyone!!

The Agents did a great job mounting and connecting all my devices. I was very happy with them.

The TV was placed on the fireplace and all my devices/available programs were added the Guy did a great job.

I love these guys. They are very professional. Very tidy and clean up after themselves. They check out what needs done. They measure. They ask about what equipment you have to connect and they ensure you have everything to get it connected in a way that looks clean and balanced. If you don’t have what’s needed, they have supplies with them to get the job done.

The two gentlemen that came to put up my 75” tv were very knowledgeable and careful. They went above and beyond to hear what I wanted (it’s an awkward space) and make sure it worked before doing anything we couldn’t undo. They also went above and beyond to get my sound bar to work properly with my app that I was having trouble with. I’ve had two installations at different locations now and both were very professional. Only thing I’d say was a bummer after the excitement of getting everything in place is I had asked for the cable management materials that they said they’d bring hadn’t been used. But I can’t complain and they left it in a way I can easily organize myself.

I love my new Samsung Frame TV. The guys who installed it were really careful and wanted to be sure I was happy with it.

Joseph & Rob did a great job-courteous, professional and efficient. Their knowledge was invaluable in setting up a new tv and sound system.

2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!

Installation Staff was knowledgeable , properly equipped, efficient , neat, pleasant. Made needed physical and electronic connections and explained remote control units Wore booties on outside shoes. Brought own floor mat for toolbox and parts had all needed installation parts and tools. Well thought out process and knowledgeable communicative staff.

The agents mounted my wall bracket and connected the tv and switch device. Wiring is very neatly done

Geek Squad arrived on time, very professional, very friendly, very knowledgeable, and very patient to ensure all was done correctly before they left. Answered many questions. Was well worth the $$ to have a professional mount the TV and program the remote. Plus, they delivered the TV up the steps and upon completion, conveniently took away the big box!

The agents mounted my TV in exactly the place I wanted and made certain all was working before offering to remove all the packaging that came with it. Quick, efficient, courteous and respectful. There was no way I would have gotten the TV where I wanted it on my own.

The techs delivered, mounted my 55” Samsung TV, and made sure all connections and tv settings were in proper working order. My old tv was also taken away.

The TV I ordered did not fit the wall mount I had. The installers were very nice about it and returned the TV. I went to Best Buy and got another brand TV that did fit my wall mount.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

Great mount, and excellent job by the Geek Squad to install.

Our service technician was excellent. He arrived on schedule. He started work immediately. He helped us decide where to place the tv mount. He explained how to use the tv. Before he left he cleaned up and removed the trash.

Very good mount easy to use really like a wall mounted TV

The team that showed up to install the tv were very professional and knew what they were doing. They had it installed a lot quicker than I expected. They were very knowledgeable about the tv and were able to answer any questions we had. They also helped get all of our services setup and working before they left.

Geek squad install went great. They set up time convenient to me, arrived on time, and set up my tv with the wall mount. They made sure all my apps and channels were connected and working. I’m more than satisfied and recommend their assistance for anyone who needs help with an install.