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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 38,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician actually called me to ask if he could come earlier as he had a cancellation. He was very efficient in the installation and explained how to use my new TV and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very smooth. Professional. And courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my TV quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to mount my 70 inch Vizio myself but due to Metal supports inside the wall I ended up with only damaged walls. I decided to call out the Geek Squad and they were out on time and understood the circumstances I was having. They are skilled professional and had my T.V. up in less than an hour. Friendly and respectful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Squad in town!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled it in a quickly and professional matter! Could'nt have asked for a better squad. I have a new born and 2 dogs and that did not change the speed and Professionalism. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great duo team to install my 85 inch Sony tv with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was great and the guys were extremely quick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. They hid all the cables and took the box and stuff away with them. They then took the time to make sure everything was set up how I wanted and gave me a tutorial of how to access and use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech is a terrific program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a terrific program - Austin on the installation team was great and made sure everything was working properly and no leave behind mess - Big thanks to my advisor Blair .... he knows what he is doing and gives terrific advice - The program is a value that can't be beat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Geek Squad member's name was Brad. His installation of our wall mounted TV was excellent. His knowledge and level of professionalism were exceptional. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Big TV 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying big size TV. cool colors and display. easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend paying professionals to install wall mount. Perfectly set up and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They got it done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and running in less than half an hour. Great job , no mess left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Arrived on time! Wore shoe covering!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came in did the job though I had majority of it done on my own- all i needed them to do was lift it onto the mount I had which they did. There was a little tension between the men though. Oh and one of the guys wont mention his name seemed a bit annoyed when I tried to correct him on something pertaining to the mount i had. Aside from those service was good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad on the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and service tech was professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Didn't have to do a thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job wall mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job installing my full action wall mount and attaching TV, but they weren't very considerate about my needing them to be at the house first thing because I work 3rd Shift which caused me to loose sleep for work. I made the appointment a week in advance to make sure I could get the very first appointment, but they got to the house with only a half an hour left at the very end of the estimated arrival time. The Geek Squad will do a good job, but don't count on them keeping their word on when they will arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Large Screen TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, capable, and went the second mile to make sure my new TV was fully connected to my current devices, and that I knew how to operate it all seamlessly and access all of its features. They didn't leave until all of my apps and devices were fully up and running with my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and sound bar. Explained everything. Very careful of floors during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad: TV/Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took great care and mounted the TV & Sound Bar with ease...

    I would recommend this to a friend