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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well mounted, and works well. The technicians worked diligently and smoothly and got my large tv safely up on the wall and the mount works LIKE MAGIC!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and we’re in communication with me because of a different job they had the same day. They came and got the tv mounted and helped get it turned on and ready. Definitely better than trying to mount huge flat screens alone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad replaced and rerouted an in-wall HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Brandon was skilled and able to perform my request that I thought was impossible. He completed the task way quicker than I thought possible. He's a creative problem solver. After completion, he cleans up the site extremely well. He's my "go-to" Geek Squad member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was installed was wrong, they have to come to fix it, otherwise was in danger of falling. The second time the installer knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    RAVING FAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a RAVING FAN!! Extremely knowledgeable, punctual, professional and easy to communicate with. He did an outstanding job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my office TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work very good, easy to mount work as good as the more expensive ones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who came out to deliver and hang the new tv were professional, friendly, and very helpful. They gave us helpful hints about how to use the tv, explained the remote, and told us what to say to the cable tech when that service was started. I couldn't be more pleased. Those guys were great - they even cleaned up the area where they worked after they finished!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did the install very knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided a good experience after my new TV purchase. This included removing the old TV and mounting the new one. They also disconnected and wrapped old cables. New features of the TV and remote were clearly explained. All this was accomplished within 45 minutes. They definitely know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the Rescue, Installation quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best, so so so glad that I added the extra to have them install everything. I really appreciate their input and also asking my family where exactly we wanted things to go. They took into account our feelings about the set up and area for the TV and came through with flying colors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install text were great. Couldn’t ask for a great couple of guys to install and hook up all my equipment. Gotta love the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and Eddie were right on time, and Jeremy helped me determine the best location for hanging the TV. I was kept informed of what was happening during the installation, and Jeremy showed me how to program my Sony remote after the TV was hung. The job was finished quickly and efficiently, and I couldn't have asked for a better installation team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Absolute professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad comes through again! They delievered my 2 TV's, sound system, and mounting bar and were first class in every sense of the words! Rich and Rudy from the GS in Myrtle Beach SC had everything done and working in less than 1 hour, and took the time to show me all I needed to know! Well worth the cost just for their combined expertise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Spectacular Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Darrius did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad member Darrius did an outstanding job delivering and setting up our new TV. Efficient, friendly, and very knowledgeable! Made the process very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted very fast and installer very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the team from Best Buy come out to install me new TV! They hung it on the wall between two windows, put it the distance I wanted from the floor, and were able to hide the cord behind the wall. They were friendly, knowledgeable, speedy, and professional, and cleaned everything up afterwards. I highly recommend professional installation by Best Buy!

    I would recommend this to a friend