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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Marty and Jake were the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect all the devices and make sure I totally understood how everything worked before they left. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nailed it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andres and his partner were on time, friendly, efficient and very thorough in the set up and install of our new TV. They walked me through how the remote worked and settings information. They also got our sound bar connected and operating with the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and mounted TV looks amazing in and out in 20-30 minutes... made no mess and cleaned up behind themselves

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Roku TV for the master bedroom and already had a wall mount installed. However, I knew I would need help setting up the TV after installation. Aaron from the Geek Squad came out and did an exceptional job of installing the TV, setting it up and showing me the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three televisions mounted to my walls. None of the televisions has any cable protruding from behind them. The process was done pretty quickly seeing as they cut holes in the wall to feed the cables through. They even hooked up my other gaming systems. Very professional, high-quality finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job hanging my TV up. Let’s go

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and called ahead to inform me of their eta. They worked quickly and efficiently. The mount was level and secure, I would highly recommend this service. i added the sound bar and cover once they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to mount the TV were very professional. Didn't take them that long to mount the TV. They were very patient to answer all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv very quickly. They showed me a couple different options where it could go before they made the decision which I greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek Squad 50" TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of the installation. The Technician was well prepared with all of the tools and supplies needed. It mounted beautifully and is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a great job on TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of my problem quick and efficiently. I requested that they do my next service work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were excellent. Set everything up, organized all the wiring and showed us how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very well. Ben and Team were very helpful and made sure that Installation was a success despite a few roadblocks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and I love that my wires aren’t showing. Thank you to the installer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Neat and speedy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, listened to our needs carefully and installed the TV on wall perfectly. They also hid the cables in wall fo us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my 65 inch Sony OLED TV flawlessly. The agent asked me what I wanted and followed my wishes. The TV is mounted perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service! The installation team was on time after a weather delay and very professional . Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came told me exactly how it will be installed…after installation process they set the tv up for me and showed me how to use the new programming…They where very sweet

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente service . My tv looks great and well mounted.

    I would recommend this to a friend