Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38670 reviews
(38,670 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Awesome Geek Squad...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the agents arrived, they were unaware that I wanted the lines behind the wall. However, they said it wouldn’t be a problem and the would be able to do the job. All was going well until the cables wouldn’t feed thru the insulation. They worked VERY hard and they eventually finished the job. I can’t thank them enough for all they did.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Awesome installation!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents really took the time to make sure it was in the perfect location and treated my home with respect. They made sure to keep it clean and cleaned up everything after. They also took the time to make sure I understood the TV options and setup.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
One team + trust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & friendly staff. Professional conversation on setup, height, and alignment.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Arrived on time with quick installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He communicated his arrival well and arrived within the estimated time. He got the tv installed quickly and answered any questions I had.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad excellence at its best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were excellent did a top-notch job and beyond very knowledgeable very considerate, I’d recommend them to anybody
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Mounted my TV and connected it all my devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and quick service they took about 20 mins to set up everything . Mr. Jason and the partner who came along with him were very great people at explaining everything and give recommendations they also did a great job at putting my TV up. Totally price reasonable and recommended!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
I recommend the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were timely, friendly and professional. They did a great job with the installation and explanation of operating the remote and all settings.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 4 out of 5 stars
Self-Install: Order No#1124062314647
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being an elite Best Buy member my past experiences in terms of in-store customer services has always been stellar as employees are knowledgable and very responsive to customer needs/inquiries. However, third party vendor services(Not Geek Squad) such as hardware installations prove to be unreliable. My 5Mar2024 appt for install was missed after vendor tech sent two text messages, regarding 8am-11am installation window. I later recev'd a call from vendor 6hrs after install window to reschedule. At that time I decided to conduct the TV wall mount/install myself. Instructions were easy to follow. See attached photos.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek squad did a great job on TVs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took care of my problem quick and efficiently. I requested that they do my next service work.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Came out on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys came out on time ,did amazing job and cleaned up all the packing and even took a micro fiber cloth and wiped up fingerprints. Now that is a class act
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Highly recommend the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were excellent. Set everything up, organized all the wiring and showed us how to use it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Best option from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a must have for our household.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific guys wore shoe covers. Cleaned up when finished. Showed us how to use the big screen. Connected it to all our apps. Helped with all the various settings. Mounted the screen and soundbar and ran the cables in the wall so they are hidden from view. AND VACCUMED!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greed squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The are very professional and they know they job I recommend Greek squad..
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Installer Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos the installer was super helpful with installing my mothers tv for her. He explained how to use it with patience. Very satisfied
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Installing television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came and mounted TV looks amazing in and out in 20-30 minutes... made no mess and cleaned up behind themselves
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad Outsourced to a local company.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted above a fireplace in the middle of the home. The crew took their time and did an excellent job making sure everything was safe and correct. Very happy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geeks are Amazing creatures!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were uber respectful and were amazing at set up n disposal of any pkg materials super tech savvy and I highly recommend this service! My 55in is perfectly set.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, friendly, on-time service. Recommend them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Outdoor TV install by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed the mount and tv were great. They were fast, efficient and friendly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
