Customer Ratings & Reviews

A little bit on the expensive side considering that I had a 40” mounted last year. But overall they are knowledgeable, arrived for my appointment time promptly, and had my tv mounted within an hr.

I love my new tv and I love that my wires aren’t showing. Thank you to the installer.

I had a hard time getting the installation done by the geek squad or total tech when I purchased the plan. They didn’t seem to get their wires in order for what to do on the job. Even though I went into the store , and told them over the phone what I wanted three times, each time they came out. They never seem to have enough time to do it and made me reschedule because of one problem or another. Such as the tv not working. That was OK because they made me a better deal on the TV. I originally wanted and got for a very good price. However the second time they were to install the wiring, they told me that they wouldn’t install The wiring and hide it behind the walls and quoted me another price to run the wires. However, then they told me to hide them in the walls they would have to drill six holes in each wall or in the ceiling Three times and it would be my responsibility to pay for patching it up and I thought that was totally unprofessional so I had to go buy covers so they could put molding to hide the wires along the molding in the unit of my apartment which I had to drive back to Best Buy and purchase three packages of while they were setting up the tv with my existing home, theater and gaming equipment or I would need to make another appointment and it had already taken a month to get my TV up and running, I was charged for concealing the speakers into the wall which they didn’t do and I don’t mind them, leaving them out on the stands for the back speakers, but I was charged the price to conceal them and they charged me two times so I had a lot of problems with that and then they fell down 10 days after they installed it it looked great for the first 10 days but every time I had to push it back in place it started to look ridiculous because I don’t think they did a very good prep job. However, when the technician came back to fix it from a different geek squad location he helped make them even again but plaster had already fallen off my wall so I had a little bit of problem with them. Great guys, they know their products, but I’m not sure that that they are as adept with installation. I would still recommend them, but they have a little work to do such as getting their stories together when you’re ordering a job. it is worth the money once you get the job finally completed that’s why I’d still recommend getting total tech.

Agent came and mounted TV looks amazing in and out in 20-30 minutes... made no mess and cleaned up behind themselves

The agent took care of my problem quick and efficiently. I requested that they do my next service work.

Russel And Justin Were absolutely a great team. They were so professional and know their trade! Perfect installation and set up

The people who arrived to mount the TV were very informative and did an amazing job. It looks excellent on top of our fireplace

Very happy with my purchase and the team that arrived to mount the TV as well as complete the online set up. They were friendly and professional.

The geek squad technicians were right on the ball. They showed up, got right to work and didn't stop until everything was working perfectly and I knew how to operate my new TV. They were courteous, professional, respectful and cleaned everything up before they left. What great service!

Technicians were excellent. Set everything up, organized all the wiring and showed us how to use it.

Quality installation into a brick wall. Installers were courteous and provided guidance about where they would recommend to install based on viewing angle.

Had my tv mounted and sound bar. The tech was on time and did an excellent job making sure everything worked properly. I highly recommend!!!

The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

Great team from geek squad, very knowledgeable, get my tv installed very quick and clean. Definitely recommend this team for your tv mounting.

I purchased the top of the line tcl q58 98 inch tv after asking the techs at Best Buy what they recommend and tcl was not what they recommended for sports the picture was shuttled so I took it back with no problem I bought the Samsung they did recommend and now I’m a happy viewer the service and installation was excellent great service

The Agents were very professional and courteous. They removed the old television and placed it where we wanted. They respected our home and our wishes, and made sure that we were completely satisfied with the work that was done.

Agents from geek squad mounted my 77" tv and routed wires in wall for a nice clean look ! They connected everthing to wifi ( including my sound bar ) and were done in 1 hr or less

The Geek team were on time, friendly, abide your safety protocols and explained the set-up thoroughly. I would ask for the same team for my next big purchase.

Our installers were two of the nicest and most patient and understanding guys. They knew everything about their jobs and made a swap out a very raft oricess.

Many thanks to Geek Squad for getting our challenging tv mount installation completed!! We finally have our living room the way we envisioned when we first moved here in late April. Love it!