Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
A First Class Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Awesome and amazing Geek Squad mount my TV yeah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the up most amazing job in Mounting and setting it up wow first time have any TV mounted . I really love it and so glad I did awesome
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Professional caring people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed the wall mount and my 85in TV, quickly and professionally. Even though the dang thing weighed about 100 lbs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Efficient and professional agents!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great to be able to have Geek Squad reinstall my TV after I moved to Florida. Technician was pleasant, knowledgeable, and neat. I’m very pleased with his work, and with BestBuy!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad installed my TV's professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great Geek Squad experience for TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Awesome Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Quick and capable team installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job in mounting my TV, ensuring it was the right height, and centered on the wall. Very professional and friendly. Offered additional insights upon inquiries I posed to the technician.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Super pleased with the installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation and mounting was handled very promptly and carefully. Removal of the old set from the old wall mounting proved to be a challenge but was met with a crew that could not be intimidated by old technology! Great job well worth the price.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very pleased with Jerry and AJ. Very professional with good manners! They were very careful with my purchase. They work fast together they make a great team! They did not rush and took their time to explain in details and answer any questions we had. Geek squad is very lucky to have Jerry and AJ!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
These Guys were Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys delivered and mounted my television exactly where I wanted it with no problems at all. They then linked my stereo and Logitech Remote. They took the box and made sure that they didn't leave any debris. They did an incredible job all around and I can't highly recommend them highly enough. I have zero regrets.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad was wonderful in installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not speak more highly about the people who installed my picture. They were so precise, delightful & explained everything i asked. I had to have my first screen tv exchanged & insisted upon the same people i initially met even though i had to wait a little longer to schedule with them
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
excellent set up and take away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Fantastic GEEK Squad installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was probably the best GEEK Squad installation I ve ever had. The installer was great. Educated me on a lot of things I didn’t know about mounts, took time to explain how the tv/remote worked, was professional and friendly and cleaned up after himself. Great experience.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was professional and courteous. He was knowledgeable as well. Unfortunately, Best Buy doesn't recommend an In-Wall Wire kit. You will need to buy one if you want your wires hidden during install. The service offers concealing wires but the kit is sold separately, like the wall mount.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Very professional and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the Geek Squad’s job. They were professional, punctual, and took precautions to keep themselves and my family safe during the pandemic. Everyone wore a mask and they also had gloves. It was a positive experience overall, and I will always prefer that a professional handle jobs like this.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad did a great job as usual. They has installed many TVs and speakers for me and always to a great job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad installers - TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to the house were really nice and good at what they did. They really took time to do it correctly and not just slap it up and take off. Explained things, made sure everything was working correctly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
