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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad install 87 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I ordered did not fit the wall mount I had. The installers were very nice about it and returned the TV. I went to Best Buy and got another brand TV that did fit my wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 12-8 pm time slot. The installer called ahead of time and asked if 11:30 am would be okay. They showed up within 5min of the est. arrival time and were done in 30min. We did not require wall mounting just open box and setting up on tv stand etc. No issues with appt or the service. They were nice and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fast and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big Pat’s is amazing! Use them for life Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Pat’s was ammmaazing! Pat called the night before, the morning of and he and his crew did an amazing job! They are professional, detailed, kind and very informative! They are a true blessing and I am grateful! Use them for life Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a terrific job with behind wall wiring and the mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. He went out of his way to make sure we was overly pleased and satisfied with his work before he left. He was very friendly, knowledgeable and respectfully at all times. I wish I could give the tech more then 5 stars that’s how please I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best money I've spent in years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. We had the Geek Squad mount it. No way we could have done it correctly. It has great range of motion and the ability to move to avoid glare from sun. Geek squad was so very helpful and polite. They even went into programming and removed unnecessary options and renamed inputs to avoid any confusion. Love those guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little confusing at first as to when they were coming to install the TV, but the agents who came did a great job, answered all my questions, and cleaned up the mess on their way out. Would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I’m a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I already did this. The guys were great! Very knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, and they knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ask for Dylan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV 43" Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job getting the new TV mount into place, mounting the TV and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were friendly and onetime. neat and organized and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They GS rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional and timely and strategic. They made sure the area in which they operated from was clean after the project has been completed. Very kind. Very Informative

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a nice job mounting the new flat screen tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Guys were great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very professional. They mounted two TVs very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Do A Great Proffesional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

    I would recommend this to a friend