Customer Ratings & Reviews

Expert and professional care and installation of 77 inch TV and sound bar. They did a thorough set-up of it all. Not tech people -- with only have basic remote knowledge-.they made it easy for us. Very friendly and gracious. Excellent clean-up! High quality representation of the best of Bestbuy!

Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

The gentlemen who did the install were very careful with bringing everything in, putting the tv mount on the wall, and did an outstanding job of cable management so nothing is visible. Walked us through all the settings on the tv as well.

My appointment was scheduled 2 1/2 weeks ago. The Geek Squad crew texted a smaller delivery window, and they arrived shortly after a call saying they were on the way at the beginning of that window. There was two members of the team. I think one was Megan, but I forget the name of the young man. They were quick, efficient, and careful with my new 75-inch. I had already mounted the frame to the wall, so all they had to do was put the bracket on the back of the TV and then secure it to the wall mount, which they did carefully - checking the wall mount BEFORE they put the TV on it. Then, after plugging it in and turning it on, Megan walked me through what I needed to know to start enjoying my new TV. All in all, they were at my house less than 30 minutes. They were professional and courteous. I'm very happy with their work and punctuality.

Trevor and Victor knew exactly how to mount the TV onto the stand that we had bought. It was mounted professionally and efficiently. With a TV that costs as much as this one did, I think it's much better to have professionals do it, as if it's not done correctly, the damage that could be caused by a novice trying to mount it could by very costly.

Installers were very knowledgeable, quick and efficient.

The geek squad crew installed my 75'' TV perfect . The crew gave me a call when on the way ,then spent time going over what i wanted them to do and also offering great advice . The crew was polite and professional . Will be calling them to set up surround sound next

They came in and installed my tv without any problems. I bought a larger tv to replace the existing tv thinking there may be an overlap from the previous mount and my soundbar. They placed it perfectly, then proceeded to program/adjust the settings. Now I can control the sound throught the directv remote!

Bo and Luis were amazing. On time professional expert and just really good guys. Requested them back for next project and service was 10/10 again. Highly recommend.

Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

Geek Squad installed my TV. Very respectful of property, and answered all questions. Geek Squad were able to use my old TV mount; so I was able to return the Mount I had purchased at Best Buy. It was a few days past their 15-day return policy, but no questions asked.

We had a great team of Roy and Christine. They explained everything to us and, when there was an issue due to the salesperson not quite explaining the pros and cons of some of the items, they made changes to be sure that we were happy with the final product. Thanks Roy and Christine!

I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

The agents mounted my TV and connected to my devices. Professional, efficient, and courteous.

The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.

Well, the geek squad guys mounted it and it seems to do everything for which it was purchased. We're happy with the set up for our new TV.

My geek squad agent John is the only one I will let install anything in my house he’s very knowledgeable and has been in the business for over 20 years every tv in my house was installed by him he answered all our questions and even made some great suggestions that we took advantage of

It's a great picture and the size fits great in our basement.

The agents came on time, mounted the tv to the wall and setup the tv for us. They did a great job!

Super helpful and friendly. Geek squad was on time and got the job done fast—mouthing and installing 65-inch tv. Highly recommend for any set ups you might need help with.