Customer Ratings & Reviews

This team was professional , provided an efficient quality install and took time to ensure we understood how to use the unit with som added tips and tricks also very kind.

HIGHLY RECOMMEND, The Geek Squad associate who came out to mount my TV was extremely nice and helpful. It wasn't discomfort having him inside my home during the pandemic has he was sure to be wearing all PPE necessary. Service was great and I am very pleased with my mounted TV. Thank you Geek Squad!

Highly recommend! The agents are professional experts who complete the task carefully and smoothly. They will give you a call ahead of arriving, wearing shoe covers, drilling with no dust falling to the ground, and share pro secrets about you TV after the installation. Definitely worth every penny you paid!

The Geek squad were wonderful., they we friendly, knowledgeable and very fast. They showed up on time, got their job done, explained everything to us.,, they were the brst

The guys that came to the house were really nice and good at what they did. They really took time to do it correctly and not just slap it up and take off. Explained things, made sure everything was working correctly.

Not sure if there are mounts on the market cheaper than this that work as well. Great range of motion. I can tilt both up and down and side to side so i would definitely recommend for a tv in a large room with different viewing angles. If you are viewing in a smaller room where you do not need to adjust the angle that much I would suggest a cheaper option.

The nicest techs i have encountered. While installing explained the process. Looks great!

The agent removed my existing television and installed the new one on the rack. He didn’t take very long to finish and was very professional. He took time to answer all my questions.

We are pleased with the product as well as with the salesperson who assisted us in the store and the actual installer who came to our home. The problem was that scheduling the installation was a nightmare. Apparently, the store contacts a company that does the scheduling who contracts with an independent installation company that actually does the installation. Again while we were pleased with installer once he arrived, getting him here was so disorganized that it makes it regret going to BestBuy in the first place and I will probably go elsewhere in the future. One hand did not know what the other was doing and we received contradictory information throughout. I would also add that more than once they outright lied to us, telling us that the installer was on the way and we were next only to discover that we were not even on the schedule. BestBuy needs to get its act together!!!!!!! By the way, we were promised compensation for our troubles from the store manager, but a month has passed and we have heard nothing about it so we assume that it will not happen. Sadly, there are not many places left to buy televisions, but after this experience I will go to the ends of the earth to avoid BestBuy!!!!

Visually incredible. Huge size. Google os is awesome but love Roku too. Each have their pros and cons but recommend going with the one you are used to or flipping a coin. Higher priced brands like the one that starts with an s is not worth it.

This mount is great. Accordions and tilts as needed.

The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

SHOWED UP ON TIME. HAD THEM RUN AN IN-WALL KIT FOR THE LIVING ROOM AND MASTER BEDROOM PLUS INSTALL TV MOUNTS AND SETUP THE TV'S. THEY CLEANED UP AFTER AND DID EVERYTHING IN A TIMELY MANNER.

Very efficient and effective. They were very responsive in rescheduling as well.

The Geek Squad did a great job mounting the TV to the wall and connecting all devises

Installation Staff was knowledgeable , properly equipped, efficient , neat, pleasant. Made needed physical and electronic connections and explained remote control units Wore booties on outside shoes. Brought own floor mat for toolbox and parts had all needed installation parts and tools. Well thought out process and knowledgeable communicative staff.

Very good mount easy to use really like a wall mounted TV

I love these guys. They are very professional. Very tidy and clean up after themselves. They check out what needs done. They measure. They ask about what equipment you have to connect and they ensure you have everything to get it connected in a way that looks clean and balanced. If you don’t have what’s needed, they have supplies with them to get the job done.

The technicians installed / mounted the TV in a relatively short time period but didn't completely hook up all the speakers for the external sound system. The charge tech was very knowledgeable and expediently got the job done despite the fact that he was mounting a previously used wall mount and not a new one as the required hardware had been modified.