Customer Ratings & Reviews

They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

The Geek Squad did a get job of installing the wall mount and were very professional.

They not only did a professional install, but they fixed the mess that the Best Buy contractor did a few days prior. Only allow Geek Squad in your house!! No 3rd party contractors that BBuy sends. You can request it! Do so :)

I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

The professionalism of both Thomas and Renee were noteworthy! They arrived on time and proceeded to mount two (2) TVs (55"/65") and a sound bar. They thoroughly performed operational checks on all equipment and made certain that I understood all of the "in's and out's." I would recommend them, specifically, to anyone.

The Geek Squad installation team arrived at my house and informed me of everything they will be doing during their time here. The team was very professional and helpful after mounting my TV on the wall. They even helped me setup my new TV! Very communicative and professional and will definitely recommend Geek Squad to my friends!

Agents were on time and super professional. I could not have hung our TV by myself and these guys made it look so easy. They set everything up and cleaned up any debris from the drywall.

Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

Excellent service! The team was efficient and friendly! I would definitely use the service again.

The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

This team was professional , provided an efficient quality install and took time to ensure we understood how to use the unit with som added tips and tricks also very kind.

Very friendly, informative and got to work right away. Made sure everything was in good working order.

Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.

Excellent service provided end to end! That’s the way to do it guys! You have raised the bar very high for customer obsession and delivering results. Extremely professional! I’m very impressed and will highly recommend Geek Squad.

We did have issues with the tv delivery and getting someone out for the appointment. It was escalated and the technician Sean was fantastic. He picked up the tv and a mount from the store and got everything in working order. Kudos to him, because the service prior to that was not good.

Geek squad came in and installed my TV and briefed me on its functions for optimizing my TV watching experience. Thank you, geek squad!

The agents connected my TV and connected it to all my streaming devices. I would highly recommend them.

The Geek squad were wonderful., they we friendly, knowledgeable and very fast. They showed up on time, got their job done, explained everything to us.,, they were the brst