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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Cheers for Team Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awsome. Professional quick. In and out. They know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Installation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my office TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. And sound. And I don’t have a sound bar. The geek squad delivered it and mounted it in about 15 to 20 min with a mount I provided. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did a great job with my installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman, Sade, that installed the TV on the wall was terrific. He was very knowledgeable and did a great job. So good, in fact, I got a second TV and wall mounting bracket, and asked for only him to do the installation, I would wait just for him.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad activated new TV & mounted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job fulfilling our request they were very professional & helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture and is the right size for my room , easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and presentable. These guys know their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Excellent Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Used 4 different ones and all excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have mounted two tv for us and they are excellent. One of the tv had several extra wires and they fixed the to look nice beside out fire place. Can't even see them. They are a first class group.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 members of the Geek Squad that came to mount my tv to the wall were nothing short of great! They were very quick, knowledgeable and professional. They provided me with good suggestions and answered all of my questions. They were also very pleasant to have in my home. Thank you for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new TV was super fast and professionally done. All of our devices were quickly synced. Service is the reason we love to shop at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were highly qualified and friendly. And very quick, but thorough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV the right way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the geek squad service to come to my house to install anything I need. The third party installer have been an absolute letdown. Roberto is an absolute gentleman and always make sure everything is correct and working properly. Thank you for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new 65 in Samsung were outstanding. They set everything up as well as explaining the new TV. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were careful, knowledgeable and worked quickly. They even made some recommended changes to the basic TV settings to ensure better picture quality, were great at explaining the various settings on the TV (no operator's manual was included) and did their work in a professional but friendly fashion

    I would recommend this to a friend