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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 38,688 reviews
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing our TVS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed all our TVS (7). He was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly. Geek squad was on time and got the job done fast—mouthing and installing 65-inch tv. Highly recommend for any set ups you might need help with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my Xfinity box quickly and efficiently!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional and knowledgeable installers that I have ever had. They worked efficiently and were extremely good. Cleaned up the entire area. James and Rob should be recognized for going beyond a normal service call. They recommend a better bracket and were meticulous in measuring and installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great work. Quick response, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old tv down. No new installation as far as what the tv hooked up to because we were able to use what we already had to hang the new tv. They got the job done fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed without any problems. The geek squad set it up and explained how to work the tv and sound bar. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv mount for 48 to 70 inch tvs and east to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mountings of TVs on May 6 was excellent. They knew exactly where the placements should be based on sizes of TVs. The were quick and knew what they were doing. They asked if I had any questions or concerns before leaving. Cindy from Magnolia HiFi home service followed up to see if I was satisfied. May 6 service excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job, just a little late getting to the house, but did a perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a TV mount, and I must say, I am extremely satisfied with my purchase. This product has exceeded all my expectations and has proven to be an excellent addition to my entertainment setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv, they did a fabulous job with the installation and programming the tv. They went over everything with us. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed a 70" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to tell Best Buy thank you for being there for me and my family. My daughter Antonique wanted to buy me a TV for Mother's Day , which was the greatest gift ever. Best Buy Delivered my TV on time and set up my Channels. I called Best Buy an d add my daughter to my acc. just in case she want's to buy me and the else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad come to our home twice and it was a great experience both times. Good communication along with good service was appreciated. The projects were completed by skilled professionals and we were very pleased with the end results. We will definitely be using the Geek Squad again when needed in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick no mess courteous they new how to do install and return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the TV could not be hung on the wall due to a problem with the TV itself, the team did a great job trying, and when we received the replacement TV, the same team did a superb job in getting it wall-mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are true professionals. They have mounted 5 or 6 TVs for me and completed other services as well. I have never been disappointed. They are always friendly and respectful. These guys care about my floors and my walls and they always make sure I’m completely satisfied before they leave. To some, the cost may be high, but trust me....it’s well worth it to call the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i could have installed the wall mount myself, my tv was too heavy for me to manipulate on my own. I opted for the geek squad install and i could not be more impressed. These guys were very professional, fast and clean. I would definitely recommend using thia service. They will run thru a tutorial of how things work as well as disassembly as well. Great job

    I would recommend this to a friend