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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subcontracted team was very good and wanted to make sure that the results were precise

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New 75 inch TV was installed accurately!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians did a great job installing a new 75” Samsung QLED TV along with a sound bar and DVD player. I recently moved to a new house and the technicians hooked up the tv to my new Verizon FiOS service as well. The use of the remotes was explained clearly and I felt comfortable using everything after the technicians left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply flawless, quick, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Adrian took his time & demonstrated great care with my installation. He walked me through the mounting process, & operation of my tv. He thoroughly cleaned,removed all packaging in his work area after answering any questions or concerns that I had. Very professional experience. Highly recommend using the Geek Squad for your installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is very good and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and polite. Also very quick in their tasks to get everything in place

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WALL MOUNTED TV....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional TV Mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived as scheduled and completed the job in a timely and professional manner! Highly recommended them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were willing to listen and change the height of our TV. They mounted our new TV, set it up and explained the remote and functions. We were also given a business card and told we could call for any questions or problems. They were polite and used COVID protection masks and wipes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very professional and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used low profile mount because we only wanted our 85 inch tv to tilt up or down. We had plenty of room to hook up a digital antenna and sound bar. It is picture perfect. The geek squad installed it quickly and professionally! Job well done. Even scheduling on line was a cake walk.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and made sure all devices were connected and were working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a fantastic job coming to mount our TV above the fireplace. Very professional the whole time and kept us in the loop of what was happening. Would recommend this service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the installer that came to mount my TV was extraordinary. He was very courteous, and even called to say he was running closer to the end of my install window which was very considerate so I wasn't sitting and waiting and could do other things. He was very knowledgeable and extremely careful. I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's The A-Team & The Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was not centered on the wall. However, they were very professional & did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The superior installation team explained every step taken. Job completed promptly and everything functional when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding wall mount of 82' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 82' TV was hard to level out but the crew patiently adjusted it until it was perfectly level with the walls and credenza below it. They ensured it was mounted to the studs and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad moved by TV from one wall to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful by showing me every step they took to add my TV to the wall. Assured me with each step as I was concerned about marks on my wall. After installation they walked me trough the steps so I would be able to work the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & did a wonderful job. They were very friendly & efficient. Matter of fact, one of the installers asked how we liked the neighborhood & it turns out that his parents are moving into a home two doors down very soon. Talk about small world!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The TV installation was done very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable and did a superb job in safely and precisely placing the TV above a fireplace and mantel on the chimney. They manage to do this in well under an hour.

    I would recommend this to a friend