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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Truly professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and the other gentleman arrived on time and added services that I hadn’t thought of but needed. Both were friendly, quick and most of all neat! I loved their attitude and attention to details! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable gentlemen came and got the job done quickly. They were friendly and took the time to help me set up my accounts and walked me through all of the things I needed to know about my new TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad + membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having purchased Best Buy Membership. The Geek Squad will alway be at your service for all of your needs with the product you purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job hanging my TV up. Let’s go

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and I love that my wires aren’t showing. Thank you to the installer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing experience! The 2 technician's that mounted the Tv were knowledgeable and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love it. Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Tv is great size and the installer mounted on a swivel mount. Exactly what we wanted. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great… professional, friendly, expert…they programmed the sound system, etc into my one remote….

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing the big 98 in tv. It definitely require the 2 people best buy sent for the install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were patient and courteous and did a great job. They took the time to place TV where we wanted it and at a good height for our viewing pleasure. The were willing to answer all our questions. They were careful of our belongings while doing the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv & connected my blueray & made sure I knew how to operate controls & move tv mount properly. They did all that quickly & efficiently & were very helpful with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my T.V. with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up on time, mounted the Television to the wall mount that he mounted to the wall. Excellent job. Agent made aure we had no questions about operations of the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job mounting the wall mount and went over specifics with us afterward. Took their time and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and arrived early. I have a freshly painted house and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It took very little time to lnstall everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great setting up my new t.v. they cleaned up every little thing, made sure the cords were neatly tied up and made sure everything was working properly. They really knew what they were doing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Life saver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came out to my house, were very experienced in installations of wall mounts for this and even dropping the plug into the wall so you dont see the cord hanging down. Looks great and well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outdoor TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the mount and tv were great. They were fast, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nailed it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andres and his partner were on time, friendly, efficient and very thorough in the set up and install of our new TV. They walked me through how the remote worked and settings information. They also got our sound bar connected and operating with the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad For The Win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to mount my tv’s were super friendly, considerate, and cool. They made sure they asked where we wanted the tv mounted and made sure my husband liked the positioning.

    I would recommend this to a friend