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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Guys were Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my television exactly where I wanted it with no problems at all. They then linked my stereo and Logitech Remote. They took the box and made sure that they didn't leave any debris. They did an incredible job all around and I can't highly recommend them highly enough. I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and capable team installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad contacted me prior to arrival to inform me of the time that they would be arriving. Both gentlemen came into my home respectful and professional. They came prepared to do the task. They listened to and respected my requests. The end result was phenomenal! My 70 inch tv looks great on my wall!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV, connected all my devices, and taught me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivers again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted in mounting the TV in our new screened in porch. I had it mounted from the ceiling to which the tech admitted that he had never done that before. A second tech arrived shortly after to assist and confirm the job was done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Green Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv on the wall and made sure everything was working properly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best. Installation Experience. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience in every way! Repositioned existing mount & completely set up so we were watching TV again in no time. Thanks!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, courteous, and efficient! I could tell after the first TV was mounted they knew what they were doing. They showed me how to hold the TV when changing positions. I enjoyed having them in my home. I will recommend the Geek Squad to everyone who needs their TV mounted!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional quick setup. Took care of my TV and made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe and Julio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and Julio from Encinitas were exceptional. First, notified me of my time on the schedule and if that was ok. Called me prior to coming to home to make sure, I appreciate the heads up. Made sure all the equipment, cables, wires, plugs ,etc were there, measured my wall to center the 65” tv, all was perfectly done. I am very very happy, they moved the dresser, cleaned up, put dresser back and I hope you give them a big raise, as I am a very very fussy customer and do not give 5 stars often.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was very efficient and set up the TV and sound system with ease, The installers were professional, efficient, polite and very knowledgeable, They are great ambassadors to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 3 out of 5 stars

    cost is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very professional and clean young techs, the only problem was on one wall the installer could not find the studs . I found them later and installed the mount from Best Buy myself. Also the premium install definition is unclear and I did not get it due to the wall damage it would have caused per the techs description

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great team of Roy and Christine. They explained everything to us and, when there was an issue due to the salesperson not quite explaining the pros and cons of some of the items, they made changes to be sure that we were happy with the final product. Thanks Roy and Christine!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied with my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mount and Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were great. They did a womderful job and answered all my questions. Will want them to help me in the future woth any other projects!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and efficient TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate Wilde was our tech, and he worked very quickly to bring us up to speed with TV and surround sound. All health safety concerns were addressed. Nate drilled the appropriate holes, mounted the TV, and set up and configured the receiver to make everything work great. And it still works great now. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Successful Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to have the Santa Maria crew install 3 TV mounts in my new construction home. They were efficient, friendly, and informative. Would definitely recommend them for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Geek agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent John is the only one I will let install anything in my house he’s very knowledgeable and has been in the business for over 20 years every tv in my house was installed by him he answered all our questions and even made some great suggestions that we took advantage of

    I would recommend this to a friend