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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, they used my own mount that I purchased from Amazon. They installed it quickly, perfectly level and managed to not wake the 3 sleeping children that were on the house (one room over!). Awesome gentlemen, can’t recommend enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe and Julio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and Julio from Encinitas were exceptional. First, notified me of my time on the schedule and if that was ok. Called me prior to coming to home to make sure, I appreciate the heads up. Made sure all the equipment, cables, wires, plugs ,etc were there, measured my wall to center the 65” tv, all was perfectly done. I am very very happy, they moved the dresser, cleaned up, put dresser back and I hope you give them a big raise, as I am a very very fussy customer and do not give 5 stars often.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers were friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came out twice. First time out they discovered that the TV screen was cracked. Had to start the purchasing process over a few days later. Same installers came out and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people install the tv were friendly and Curties. they knew their job well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, careful, did a fantastic job mounting our large tv. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have the TV hung on the wall. I don't have to worry about it tipping over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the Geek Squad were fast and efficient. Asked questions to my preferences and were thoughtful, pleasant and knew exactly what they were doing. Loved their work ethics and knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The techs knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs worked quickly and professionally. They handled the old and new TV with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a couple weeks and my TV has not dropped off the wall, so this seems like a great buy. Shall we say, it was a Best Buy? It probably helps that I had Geek Squad install!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GS did a great job of installing TV and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV Wall Mount for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service by the geek squad was great. They gentlemen installed my tv wall mount easily and quickly and was very adapt at making sure he wore his mask and maintained his distance. Went over and above to make sure I was satisfied with his service. I will use them again if needed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Good bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed and explained, good job by technicians

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional in the install of my TV and mounting of it. I was really impressed. They called when they were on their way and walked me through everything to confirm (tv) was mounted where I wanted it. They also cleaned up everything when done. Finally, they setup the tv settings as well. Well Done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad t.v. And wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember the names of the two guys that came to my home and mounted my t.v. to the wall but they were great. They were fast, professional, polite hand showed me how to use my new t.v. they went above and beyond. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great! They called before arrival and showed up on time. When our existing TV mount didn't work with the TV we purchased, one of the agents went back to the store and got one that did. We did not have to reschedule; everything was completed as scheduled!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me in advance and arrived on time. Took all necessary precautions related to the pandemic. He was very well prepared to do the job. He took a great care to mount my TV and install components. Job was quick, clean, and precise. I am very happy that I trusted Geek Squad to do this job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and John came out to install a 77" TV on a wall where the stairs go to my basement, I got scaffolding and we set it up on the stairs and they put my TV on that wall. They did a great job and answered all my questions. They hauled all the trash away. Fantastic job!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out put up two TV’s we discussed the height in each room and he put them up in no time. I have had a lot of TV’s put up and the installer was as good as anybody who has put up sets for me in the past

    I would recommend this to a friend