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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was on time & quickly installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad kept me informed on there arrival time. They quickly removed the old TV and mounted the new one. They then got it all set up and removed the box and debris that came with the new television. Everything works and the geek guys made sure all was working before they left. It was a great experience and I would recommend them highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, on time and professional. Tv, mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were professional, courteous and quick. Did an excellent Job. Nathan communicated the process well and completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Dependable and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of the best services offered at Best Buy. I’ve used both of their in-store and home install services several times and they are fantastic every single time. Very nice and courteous staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV mount that is very sturdy! Geek Squad did an awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, these guys are professionals. Not only do they only put one hole in the wall cause they know exactly where the studs are they tie up the cords neatly. Awesome Job!! They are worth the money cause we would butcher the wall with holes. They make sure the TV is level and so much more, hooking up cable box, DVR, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew installed the TV without problems. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted to get my LG OLED mounted on the wall in my living room for awhile. When I finally got it scheduled I wanted to have the same Great Service by Geek Squad that I received when I had them deliver and setup my LG originally. Chris, the Tech that mounted my flat screen, did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very helpful and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was extremely helpful and knowledgeable, helping me to fin the perfect cabinet for My tv, and very efficient putting the cabinet together and mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad and good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys dud a terrific job!! Worked very proficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding with my TV installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and knowledgeable with the installation and mounting of my 2 TVs. They were on time and did a great job. They configured my fire TV devices for both TVs and recommended a different mount and HDMI cable for one of my TVs so that the TV was mounted safely and that I would have the best viewing experience. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was amazing- everything came out great and they were super clean and organized.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New York

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation and setup. I was disappointed with the price of the wall mount because cause I had to purchase the mount from the Geek Squad because the one I ordered was through Best Buy that never arrived until two days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam's the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was fantastic. Extremely polite, kind and patient. He had a great demeanor and was really friendly with my wife and my dogs, not to mention highly efficient with his work. Sam's a great representation of your team - big thanks, Sam!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase was made at the Best Buy in Springfield, PA and the installation was done by Frank. He was on time and worked efficiently, was very thorough with his explanations, and did a great job with the installation itself. I would definitely recommend the Geek Squad and Frank to anyone looking for installation suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, pleasant and efficient. Excellent review of instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    Great Team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were very knowledgeable and friendly. Much easier than I had anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does an amazing job with mounting TVs. They are very thorough with making sure the height is what you want, secured to the wall properly, and even vacuuming up any debris. I highly recommend their services!

    I would recommend this to a friend