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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Geek Squad tech install a wall mounted TV and Sound Bar in the Great Room of my new home. Additionally, the tech also installed all of my Hi-Fi and TV components in my office/den. He did a superb job!! His professionalism and great customer service were greatly appreciated. I would have the same tech do any future work I might need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    77

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV can be a daunting task. Whether you spent a little money or a lot you don't want to see that purchase laying on the floor after it fell off the wall. Having Best Buy install my TV mount is a no brainier. With total tech it's 50 bucks to have them install and mount my TV. They run the cables so everything looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Crew better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 bad TVs installed before this one. New crew installed it. Much better crew

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install dream team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad multiple teams come to my home for various installs. I highly recommend the service. They are so professional so knowledgeable and so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then average install, agents very professional, exceptionally clean, would recommend for major installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into our new home and needed everything installed so why not let the professionals do it the right way the first time. They did ! They mounted two TVs to walls ran HDMI cables through walls did everything I wanted at a great price and timely manner . Faster than I could and much cleaner. Thank You for your great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing they sett it up in no time and took they time to teach us how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, Knowledgeable, efficient, complete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived right on time, and had everything required to get the job completed. The technician brought in the new TV, safely unboxed it and mounted it in an efficient manner. He thoroughly explained the operation in the connectivity with the DirecTV system and sound bar. He boxed up the old TV and was gone. No complaints, job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and mounted and set up my TV. Very good service by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were efficient, skilled and knowledgeable as well as really nice guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" mounted our new 75" tv. The tv is perfectly centered, no cords, cable connect with no cords. They were amazing. They delivered the tv, connected the mount, the cable -- very professional, friendly and on time. We are very happy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch employees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the Geek Squad team that they sent to my house. They treated my property with the utmost respect. My team (Brandon/Bruno) are superior workers and created a prompt, stress-free experience. I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ask for Dylan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire installation process was seamless. The team did great with communicating when they would arrive. Bobby took the time to make sure we were completely satisfied with the placement of the TV. I can tell that he really takes pride in his work. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed our TV worked quickly and did a good job. We are very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it yourself - Hire the pros from Geek Squad - they had me sorted out in no time and made sure everything worked. The only way to go and you are guaranteed it is set up right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome! Fast and capable installation and set-up! Very helpful to inform users of unique or new features and how to use them! Would not use anyone else for assistance with my electronics! Thank you for your excellent, professional service!

    I would recommend this to a friend