Customer Ratings & Reviews

Team was exceptionally nice, very communicative during the lead up to installation. I bought a corner mount for my TV (has 2 mounts that connect to the walls on each side of the corner of the wall). After agreeing to exactly where mount/tv was to be, Installer had fixed the mount to only one side of the wall. I had to correct him on the purpose of a "corner mount" and they fixed it- however, it left holes in part of my wall that they didn't cover/patch. Would've been a 5-Star install/review if it wasn't for that.

Great installation, properly done with great craftsmanship and people skills. Done right the 1st time! I could have done it but it would have eaten up half my day and still not be done right.

We didn't need it mounted. Still it was good to have the agents carry it up our stairs and set it up quickly, explaining to us how to get Netflix and Amazon (they programmed it for us). They also took all the old packaging away. They were well protected -- even covered their shoes. Highly recommend, especially if you're older

Great job, very professional and was easily understood.

Great install; cleaned up any mess; clear instructions on how to use

What can I- Best Buy and Greek Squad did everything they said they would do! Wonderful service, honored the appointment and set everything up perfectly! Greek Squad- The best team- don't go anywhere else if you need your electronics installed properly!

Geek squad recently installed my TV and was fast and professional.

Window was 830-1230. I received a call at 845 they would be there in about 30 minutes, which they were. The two gentleman who came in were very kind, professional, and efficient. They did an excellent job. They also wore surgical masks the whole time and put on booties to protect the floors.

I don’t usually like to fill these surveys out but I actually was looking forward to this one. Michael, Tony and Marcus of the geek squad performed a custom installation of my 85” television, AV receiver and surround sound speakers, I moved the TV from the wall that the old one was on to a new position because of the size. The surround sound speakers were already in the ceiling and it was expected that the speaker wires could just been brought to the other wall where the TV was. As it turned out the existing speaker wires were stapled and could not be rerouted. This didn’t slow the geek squad down. They regrouped and treated it as a new install and pulled all new wire. Even though this added substantial time to the work that needed to be performed, the geek squad stuck with their original estimate to me and did not charge me extra for this extra work. While this exceeded my expectations from a financial perspective, it would have meant little if the work didn’t. The custom install came out beautifully. All wires concealed, all equipment set up and everything explained thoroughly. I feel that I have more than made up the membership fee for the geek squad Tech Support and I’ve got 11 months left. What a great deal.

The TV was properly mounted, with care. All features were setup, verified, and works accordingly. All features were thoroughly explained. I'm 100% Satisfied!

They came on time, put the tv right up where I wanted it and even had some items on their truck that I wanted purchase for my new TV. They were GREAT

Geek Squad was good, they installed both TV on the wall mounts I bought. They were fast.

The installers were excellent, then it quickly and it’s completely level.

The tech was prompt, friendly, and very knowledgeable. Checked in with us appropriately about placement. Got it done in less than an hour. Worth it~

The technicians were fantastic! Installed my tv fast and correctly

If I could figure out how to work it is fine. The picture is perfect. It sounds perfect. This is like a really nice television. I mean it is top notch.

My service technician Chris Hullon was great, very professional, courtesy, and personable. He arrived to install my tv on-time, did an outstanding job with the installation. I am very satisfied with his service.

Excellent job in mounting my TV, ensuring it was the right height, and centered on the wall. Very professional and friendly. Offered additional insights upon inquiries I posed to the technician.

The agents did a great job mounting my tv and taking away my old tv and cardboard box. I would’ve given 5 stars but the day before my appointment on July 8, it was suddenly canceled and took me 3 weeks to get another appointment.

The Geeks came, mounted the set, connected all the wires, disposed of the packing material and left the area as if they had not been there! The geeks answered all my questions, and explained all the Tv gun ruins and controls. Excellent service!!